AT QA Support Technician

Wagstaff Quality SupportWagstaff manufactures equipment for aluminum producers, who process formed aluminum into parts and products you use every day.Pay: $35 - $45 an hour depending on experienceAs an employee of Wagstaff, you'll enjoy:Paid non-working holidaysMonthly, site-wide BBQsUp to 8% retirement contributionAnnual bonus program1200 Sqft onsite gym, accessible 24/hrs a dayFamily-friendly, company-wide eventsJob SummaryProvide support to the AT Quality team by troubleshooting common and unique issues that slow or prevent inspection activities from completing on time. Work collaboratively with various stakeholders to drive issue resolution in an efficient manner while collecting information for process improvement to prevent similar issues from occurring.Primary Job ResponsibilitiesProvide dedicated "first response" to requests for support from Quality work centersUse effective judgment to determine the appropriate level of involvement of the various stakeholders necessary to resolve a broad range of issuesMaintain issue resolution ownership and provide resolution of common issues, as appropriate through the use the company MES (Manufacturing Execution System)Advise and hand off issue resolution ownership of unique issues to Quality Management when appropriateRedline Quality planning documentsInitiate/promote NCRsParticipate in job Pre-Release ReviewsWork with various stakeholders to identify key information gaps and ways to correctRepresent AT Quality in a professional, respectful, creative and cooperative mannerPromote and practice safety in all aspectsKeep equipment and work area clean and orderlyAbid by company policiesIn order to achieve business objectives, work weeks in excess of 40 hours may be requiredRequirementsAA or AS Degree in an Engineering Technological field, or equivalent experienceWorking knowledge of quality management systems (e.g. ISO9001, AS9100, NQA-1), problem solving methods, and basic quality tools (PDSA, fish-bone diagrams, check lists, RCA, etc.)Understanding of inspection disciplines (e.g. weld inspection, non-destruction examination, dimensional inspection)Deep understanding of process input and outputs; and work routingsAbility to read and extract information from technical engineering drawings, schematics, and specificationsExperience using enterprise/material resource planning systems (any ERP software system)Proficiency in Microsoft business products (Word, Excel, Teams, and Outlook)Auditing background highly desirableASQ Certification (e.g. CQI, CQT, CQA, CQE) highly desirableWorking EnvironmentWhile performing the duties of this job, work is performed primarily in an adequately lit, well ventilated, climate controlled general office environment. Close computer work is regularly required. The work usually involves minimal physical exertion. The noise level in the general office environment is usually moderate.This job may require occasional or more frequent interaction with employees on the manufacturing shop floor. While on the shop floor, the employee may be exposed to fumes, airborne particles, toxic or caustic chemicals, risks of moving equipment and parts, and other risks associated with a manufacturing environment. Because of this environment and associated risks, coordination with shop floor managers/employees may be necessary before entering the shop floor, and use of job appropriate personal protective equipment and clothing is required on the shop floor. The noise level on the shop floor is often loud.Employment at Wagstaff is dependent on successfully passing a company-paid drug screening and background check upon hire. Benefits eligibility is subject to the terms and conditions of the applicable policies, plans and programs of Wagstaff.Wagstaff is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.