Internal Revenue Agent

Tax Expert - On-Site

Intuit · Spokane, WA

Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You'll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred. • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230 • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle. • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies • Bilingual (English/Spanish) communication skills are a plus • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation. • Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. • Exceptional customer service skills, high empathy, and a friendly, professional demeanor. • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts. • Strong verbal and written communication skills. • Ability to work in a fast-paced environment independently while managing multiple priorities. • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States. • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Remote Administrative Assistant: SAP Scheduling & Dispatch

Recruit Monitor · Spokane, WA

A service coordination company is seeking a Remote Administrative Assistant in Louisiana. This role involves preparing customer call sheets, coordinating services, and ensuring accurate communication among teams. Candidates must have a high school diploma and three years of related experience, with knowledge of SAP preferred. This full-time position promotes safety and quality improvement in operations.#J-18808-Ljbffr

Westlake Services, LLC is seeking an Area Sales Manager who will act as the primary liaison with our dealer partners, working to increase funded deals through strong relationships. This position promotes the consultative sales approach and requires extensive travel (up to 75% of the time) as well as remote work capabilities. The ideal candidate offers expertise in automotive finance, strong interpersonal skills, and a commitment to driving sales success. We provide comprehensive training and generous compensation including a guaranteed salary with commission potential. #J-18808-Ljbffr

Dispatcher I

GovernmentJobs.com · Spokane, WA

Job Title Job Title Not Provided Job Description To provide a single access point for emergency personnel, airport administration and the general public to obtain information and report incidents to initiate public safety responses. Major Responsibilities Answer and prioritize responses to airport 911, aircraft emergency, paging calls and information calls. Dispatch Police, Fire, Medical, and Operations to calls for assistance, and transfer other calls to appropriate department or agency Serve as communication coordinator during Police, Fire, EMS, and Operations incidents Monitor pagers and radios and announce information related to emergency incidents Provide telephone answering support to Airport Administration Provide non-law enforcement services including processing lost and found items, issuing or retrieving badges and keys, fingerprinting, etc. Assist Airport users with paging services, flight information and related services Act as after-hours point of contact for vendors, deliveries, etc. Prepare reports and maintain activity records in physical and electronic filing systems Monitor CCTV cameras, TSA alarms, CCAS alarms and building fire alarms Work shifts encompassing a 24-hour day, seven-day week; inclusive of odd hours, days, evenings, nights, weekends and holidays Perform other duties as assigned Qualifications Education/Experience: High school diploma or GED One year of customer service experience in a fast-paced environment Experience operating multi-line telephone systems and/or two-way radios preferred Experience operating computers and keyboard An equivalent combination of education and experience may be considered Knowledge/Skills: Able to read, write, speak and understand English Have good written and verbal communication skills and a clear speaking voice Able to read and understand rules, regulations, policies, and procedures Able to analyze situations quickly, calmly and objectively to determine appropriate response Able to establish and maintain good working relationship with co-workers and persons using/interacting with the Communication Center Able to handle telephone inquiries, comments, and complaints in a polite, professional manner Have knowledge of first aid principles Able to keyboard at 35 wpm Physical Requirements: Requires the ability to lift, carry, push and pull objects up to 30 pounds. Job functions require sitting and standing for extended periods; walking intermittently; frequently reaching; occasionally lifting and carrying; minimal stooping, kneeling, and bending. Extensive wrist and hand movements required for frequent keyboarding and use of equipment. Able to perform close work to read and use computer required. Must have color vision and ability to adjust focus and read small print. Able to operate a computer, fax, telephone and other office equipment Requires the ability to continuously exchange information through listening and talking with customers, coworkers, and other individuals. Must be able to communicate clearly via phone, two-way radio, and written communication methods. The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Security/Safety: No felony or gross misdemeanor convictions within the last 10 years Must be able to obtain and maintain an Airport security badge as a condition of employment Must complete Washington State Patrol ACCESS Level 1 training within six months of hire This is a safety sensitive position. Supplemental Information WORKING CONTACTS WITH OTHERS (INTERNAL AND EXTERNAL): Regular contact with the public, employees, government agency staff and management. WORKING CONDITIONS, TRAVEL, ENVIRONMENT AND POTENTIAL HAZARDS: Office environment. EQUIPMENT OPERATION REQUIRED: Personal computer and related software, phones, copier and other office equipment. Benefits Spokane Airport provides a generous benefit package. Currently, we cover employee at 100% and dependents at 90% of the premium cost. We offer four plan choices for medical coverage (includes vision) through Kaiser Permanente. The Airport contributes to a Health Savings Account (HSA) for high deductible plans and a Health Reimbursement Account (HRA) for the other plans. Dental coverage is through MetLife. Additionally, the Airport provides life insurance at two times the annual salary. Optional life insurance is also available. Short term and long term disability is also provided by the Airport. Retirement is through the Washington State Department of Retirement System - PERS Plan. The Airport provides an employee assistance program through BHO, and an employee wellness program. Parking is provided. The Airport recognizes 11 holidays. Vacation is earned at eight (8) hours a month for the first five (5) years and increases every five (5) years. Sick leave accrues at eight (8) hours a month. The Airport also provides military and jury leave.