Front Desk Concierge

Job description

Schedule:Full Time. Shift:Requires full availability weekdays 8 am-8 pm, and weekends 8 am-5 pm. A sample 2-week schedule would look like this:Week A: Mon & Tues 8 am-8 pm, Fri 2 pm-8 pm, Sat 8 am-5 pm (the next day - Sunday - starts Week B)Week B: Sun 8 am-5 pm, Wed & Thurs 8 am-8 pm, Fri 8 am-2 pm (Sat/ Sun off)-------------------------------------Answers telephone, responds to patient questions and concerns to ensure prompt, accurate resolution is achieved. Handles various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Handles release of information requests for patients, referring offices, other medical facilities, attorneys, and insurance companies. Verifies insurance eligibility and determines accurate up-front coll...Concierge, Front Desk, Hotel, Healthcare, Patient, Medical