Customer Service Associate

Loan Acquisition Specialist

OneMain Financial · Clive, IA

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role   • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:     • High School Diploma or GED      Preferred:  • Sales, Collections or Customer Service experience    Location: On site    The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.     Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances • Up to 4% matching 401(k) • Employee Stock Purchase Plan (10% share discount) • Tuition reimbursement • Paid time off (15 days' vacation per year, prorated based on start date) • Paid sick leave as determined by state or local ordinance (prorated based on start date) • 11 Paid holidays (4 floating holidays, prorated based on start date) • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.  In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.   At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.  Key Word Tags    Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Midas | Leeds West GroupsJoin a trusted automotive brand where safety, integrity, teamwork, and exceptional service drive everything we do.Job Title: Automotive TechnicianAn Automotive Technician will perform repair work and maintenance for cars, trucks, and other motor vehicles.An automotive technician exemplifies professional integrity, strong teamwork skills, extensive knowledge of the automotive industry, excellent automotive diagnostic and repair knowledge and skills, utilization of the latest technology, tools, and equipment, and a passion for delivering quality work, exceptional customer service, and exceeding business goals while supporting the daily operations of the business. An automotive technician must exercise discretion and independent judgment with respect to matters that significantly impact business operations.Essential Functions, Duties, and ResponsibilitiesConduct comprehensive vehicle inspections to identify potential mechanical, electrical, maintenance, or other automotive needs and safety concerns.Complete repairs and maintenance tasks efficiently and accurately, including engine repairs, brake repairs, suspension repairs, and other mechanical services.Utilize diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot complex automotive problems efficiently and accurately.Perform routine maintenance services, such as oil changes, tire rotations, fluid flushes, filter replacements, and more, to ensure vehicle reliability and longevity.Ensure all repair and maintenance work meets manufacturer specifications and industry standards for quality and safety.Perform quality control checks and test-drive vehicles to verify repairs and diagnose any remaining issues.Immediately raise any accidents or other service issues that require service work beyond what was originally scheduled or otherwise raise safety concerns to the Store Manager or Service Manager.Complete test drives correctly and in accordance with company policy, procedures, safety best practices, and traffic laws.Prepare and maintain thorough, consistent, and accurate inspection records in accordance with company procedures and best practices.Communicate effectively and professionally with customers to explain repair recommendations, provide estimates, and address any questions or concerns.Provide legendary customer service and ensure customer satisfaction by promptly providing accurate and quality automotive services and maintaining a professional and courteous demeanor.Collaborate with management and other team members to coordinate workflow and ensure efficient service delivery.Assist and mentor junior technicians and apprentices as needed, sharing knowledge and expertise to support their development.Abide by and promote workplace safety requirements and best practices to minimize and reduce workplace safety concerns, injuries, and damages, and maximize team compliance with OSHA and company safety policies, procedures, and industry best practices.Maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.Stay current on industry trends, technology advancements, and regulatory changes affecting automotive repair and safety.Collaborate with the Store Manager and senior management to develop and execute business plans, directives, initiatives, programs, budgets, and more.Support the Store Manager in fostering a strong, inclusive, and cohesive team environment and culture to effectively value and develop employees, exceed business goals, and provide legendary customer service.Perform other duties as assigned.Supervisory ResponsibilitiesNoneRequired CompetenciesStrong sense of integrity.Excellent active listening skills.Excellent verbal and written communication skills.Excellent interpersonal, diplomacy, and customer service skills.Extensive knowledge of the automotive industry.Strong technical knowledge of automotive systems, diagnostics, and repair procedures.Excellent organizational skills and attention to detail.Excellent analytical, decision-making, and problem-solving skills.Proficient with computer and software systems.Proficiency in diagnostic tools and equipment, including scan tools, multimeters, and computerized diagnostic software, and Digital Vehicle Inspections (DVI).Strong and clear understanding and knowledge of the proper use of shop equipment, tools, and fluids.Ability to adapt to rapidly changing automotive technologies, methods, and best practices.Proficient in inventory and expense management.Ability to thrive in a high-paced sales environment.Ability to provide and receive constructive feedback.Ability to manage priorities, multitask, and complete objectives with minimal supervision.Ability to meet consistent attendance expectations.Required Education, Credentials, and ExperienceThe minimum age requirement of eighteen years.An active and unrestricted driver's license is required.A high school diploma or equivalent; completion of automotive technical training program preferred.A minimum of one year of related experience is preferred.Prior industry knowledge and/or experience is required.ASE or other relevant certifications preferred.Work Authorization & Employment EligibilityMust be legally authorized to work within the United States while employed by Leeds West Groups.Successful completion of a Motor Vehicle Records (MVR) check and ability to maintain a clean driving record.Workplace Culture, Conduct, and ExpectationsIn support of a positive, professional, safe workplace culture and environment, we adhere to a zero-tolerance policy for drugs, alcohol, weapons, violence, harassment, or discrimination in accordance with our company policies and employment laws, as applicable. Additionally, employees are expected to conduct themselves positively, respectfully, ethically, and professionally.Work EnvironmentThis job operates in a fast-paced automotive retail and repair environment where employees are regularly exposed to indoor and outdoor climates and changing temperatures, automotive tools, equipment, fluids, and chemicals. The proper enforcement and use of Personal Protective Equipment (PPE), adherence to uniform standards, and compliance with OSHA safe workplace standards are required.Physical DemandsThis position requires physical strength, agility, dexterity, and endurance to successfully perform the essential job functions in a demanding and dynamic environment.This position requires frequent standing, walking, bending, kneeling, stooping, crouching, crawling, reaching, driving, climbing, and other repetitive motions; frequent lifting and carrying heavy parts and equipment weighing up to 50 pounds or more; physical endurance to work long hours in a fast-paced environment, often under tight deadlines; precise hand-eye coordination and manual dexterity; and adequate vision, hearing and speaking abilities.Position Type/Expected Hours of Work This full-time, overtime-exempt, onsite position requires at least 32 hours per week. Business operations are Monday through Saturday and Sunday at various locations. Hours of operation and days of work may vary by location, business needs, and work schedules. This position regularly requires long hours and frequent weekend work.TravelThis position requires up to 25% travel between local stores. Overnight travel requirements are less than 5% unless on a particular assignment. Travel and mileage reimbursements may apply, subject to Company policy.Equal Employment OpportunitiesLeeds West Groups provides equal employment opportunities to all employees and employment applicants without regard to race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity and expression, age, ancestry, citizenship, physical or mental disability, genetic information, marital status, veteran status, or any other classification protected by applicable local, state, or federal laws.Leeds West Groups meets all its obligations under the Americans with Disabilities Act and state and local disabilities laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of their jobs. For questions about the reasonable accommodations process or to request a reasonable accommodation, please contact Human Resources.Other DutiesPlease note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.BenefitsHealth, dental, and vision insuranceFlexible and health savings account optionsRetirement savings planVoluntary life and disability insurance plansPaid time off and holidaysPay incentive programsPerformance awardsProfessional development opportunities and reimbursements

Warehouse Operations Supervisor - 2nd Shift

GXO Logistics · Clive, IA

We’re seeking a Warehouse Operations Supervisor, who can bring out the best in his/her team. If you know how to encourage people to continually raise the bar while taking responsibility for all day-to-day warehouse operations, you might be an ideal fit for our growing company. Ensure efficient dai

$17–$19/hr

Warehouse Associate

Kryger Glass · Clive, IA

Warehouse AssociateKryger Glass currently has a position open for a Warehouse Associate at our Clive distribution center. This is a full time hourly day position; Monday through Friday, 8:00 AM - 5:00 PM. Position includes a benefits package and vacation time. Starting Pay $ 17.00-$19.00 per hour depending on experience. Essential duties & responsibilities include:Reads customer order to determine items to be distributed and fill orders utilizing cherry picker & forklift.Drives company vehicle to transport items from warehouse to customerDay to day general warehouse duties, including shipping & receivingTo perform the job successfully, an individual should demonstrate the following competencies:Demonstrates accuracy and thoroughnessCustomer service skillsDependabilityQualifications include:Must hold and sustain a valid driver's license and be insurable by company standardsMust be able to operate a forklift and cherry picker with ease.Must be able to pass criminal background screening by company standards and applicable lawMust regularly lift and/or move up to 80 pounds