Assistant Store Manager, Orlando Vineland-Womens

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!MAIN JOB OBJECTIVE Management and daily operation of the store, including sales, customer service, operations and administration, communication, marketing and merchandising. Ability to assume the responsibilities of the Store Manager in his/her absence.ESSENTIAL JOB RESPONSIBILITIES SALES GENERATION Meet personal and store sales goalsAssist in the tracking, monitoring, and communication of business resultsEnsure an elevated level of sales and service is practiced by all associates; lead by exampleContinue to develop personal sales techniques and assist in the development of associates' sales techniques to maximize salesEnsure all sales related policies and procedures are maintainedDemonstrate an in -depth knowledge of the merchandise, and develop product knowledge among selling staffMaintain a keen interest in the fashion industry and market trendsCUSTOMER SERVICE Ensure all associates provide the highest level of customer serviceBuild and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client booksResolve all client problems and complaints quickly and effectivelyAssist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)OPERATIONS Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory managementSupport and assist in staff training in all areas of appropriate register usage and maintenanceUnderstand and properly execute all management register functionsParticipate in inventoriesUnderstand and execute cash control procedures including: bank deposits, safe funds, petty cashOnly applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basisMERCHANDISING/VISUAL Assist in the implementation and maintenance of all merchandising/visual directivesEnsure the selling floor is neat, clean, organized and reflects the correct visual image at all timesEnsure deliveries are properly processed in a timely mannerIdentify and communicate product concerns in a timely mannerCommunicate inventory needs to support the business goalHUMAN RESOURCES Assist in the recruitment, training and development of staffAssist in ensuring the integrity of payroll and the payroll processContinually evaluate the performance of each associate and provide constant feedback to ensure resultsResolve all human resources issues in a timely and effective manner, partnering with HR when necessarySupport and provide follow-up for all training programs, seminars etc.Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all timesDIRECT REPORTS Sales Supervisor(s)Stock Supervisor(s)Minimum 3 years retail experience -2 years specialty managementEqual Employment Opportunity The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products.Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience.At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry.The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God's Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City.In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products and other targeted initiatives help provide food to children through WFP's school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children.For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.#J-18808-Ljbffr