Donor Center Technician
Octapharma Plasma · Des Moines, IA
Job description(tap to read)
Job Summary This role is responsible for determining donor eligibility, plasma collection, and product processing while maintaining compliance.This Is What You'll Do Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.Maintain high levels of customer service, donor confidentiality, and positive donor experience.Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality.Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.Maintain complete and accurate recordkeeping in compliance with company SOPs.Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.Troubleshoot machine issues and perform routine quality control checks on equipment.Perform other duties as assigned.Minimum Requirements This is What it Takes High school diploma or equivalent (GED).Three (3) months' experience in clerical or customer service position preferred.Required Certifications, Licenses, And Registrations Specific certification or licensing based on State requirements.Knowledge, Skills, And Abilities Basic computer knowledge and skills.Ability to speak, read, write (legibly and accurately), and understand English.Bilingual in Spanish preferred (location specific).Strong customer service, organizational, and communication skills.Ability to read, follow, and interpret regulations, instructions, and manuals.Ability to understand verbal instructions.Ability to read numbers on screening equipment and perform basic mathematical calculations.Physical Requirements Ability to utilize all required and appropriate PPE (Personal Protective Equipment).Ability to sit or stand for extended periods.Ability to tug, lift, and pull up to thirty-five (35) pounds.Ability to bend, stoop, or kneel.Occupational exposure to blood-borne pathogens.Ability to view video display terminal less than 18” away from face for extended periods of time.Ability to enter an environment with a temperature of -40C or colder according to Standard Operating Procedures.Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.Ability to use assistive devices if needed for mobility or communication.Ability to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis and be punctual.Ability to use a computer and other office equipment.Ability to communicate effectively, both verbally and in writing.Ability to focus and concentrate on tasks for extended periods.Ability to navigate the office environment safely, including stairs and elevators (if applicable).Ability to travel up to 20% via airplane and vehicle (if applicable).Do Satisfying Work. Earn Real Rewards And Benefits We're widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.Formal trainingOutstanding plans for medical, dental, and vision insuranceHealth savings account (HSA)Flexible spending account (FSA)Tuition ReimbursementEmployee assistance program (EAP)Wellness program401k retirement plan Pay Transparency With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life‑saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.Interested? Learn more online and apply now at:octapharmaplasma.com And if you know someone else who'd be a great fit at Octapharma Plasma, Inc. please forward this posting along!INNER SATISFACTION. OUTSTANDING IMPACT.#J-18808-Ljbffr
Remote Customer Service Representative – Product Testing
GLOCPA · Des Moines, IA
In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Join an award-winning Des Moines catering company known for exceptional food, presentation, and customer service. Since 2014, we've maintained 5-star ratings across Google, Yelp, and Facebook and have been voted Best Caterer in Des Moines for five consecutive years through the Des Moines People's Choice Awards. Notable clients we have are being the official caterer for the Iowa Wild hockey team, Microsoft, ITA Group, Delta Dental, Net Jets, many more and growing! We're looking for a dependable, positive Catering Chef to join our growing team. You'll work alongside our Head Chef preparing food, maintaining a clean and organized kitchen, and helping execute catered events throughout the area. We work hard, take pride in what we create, and want every team member to feel appreciated and valued while working in a fun, creative, and positive environment. What You'll Do • Prepare and cook menu items according to recipes and food safety standards • Package, store, and organize food for upcoming events • Maintain a clean, safe, and organized kitchen • Assist with receiving or picking up food and supplies as needed • Transport food and equipment to catered events • Set up food stations, tables, and event equipment • Professionally serve and interact with guests • Assist with breakdown and cleanup after events What We're Looking For • Previous kitchen, restaurant, or catering experience • Basic cooking and food safety knowledge • ServSafe certification or ability to obtain within 90 days • Valid driver's license • Dependable with strong teamwork and communication skills • Ability to stand for extended periods and lift up to 50 lbs. • Flexibility to work evenings and weekends as events require • Good teamwork and communication skills. Compensation & Schedule • $15–$20/hour, based on experience • Additional gratuity opportunities from catered events • Average of 32+ hours per week • Growing local company with plans for a new location in 2027 If you enjoy creating great food, working with a close-knit team, and being part of memorable events, we'd love to hear from you. Employment Type: Full Time Salary: $15 - $20 Hourly Bonus/Commission: Yes
Part Time Warehouse Associate
Warners' Stellian Co. · Des Moines, IA
Warehouse SpecialistAs a Warehouse Specialist you will:Load and unload appliances from our delivery trucksDrive trucks from dock to dock safely and follow all motor vehicle lawsDemonstrate care with company vehicles/property, customer property and appliances being handledYou'll receive:Appliance discountsA clear career path for those looking to grow their skills and paySupervisors and team members who care about youSchedule:Part timeEvening shiftsYear-round workQualifications you'll need:Ability to lift heavy appliancesAbility to read, write, understand, and communicate in EnglishSuccessful completion of pre-employment criminal background check, drug screening, physical, and lifting testValid driver's license and good driving recordJob Type: Part-time, Mon-Fri 3:30pm-7:30pmPay: $16Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Dental Scheduler - Remote
Unique Library · Des Moines, IA
Unique Dental Scheduling Opportunity Unique has been rated as one of the top ten employers in Southern Indiana! Serving dental practices across North America, Unique Dental Scheduling is a fast growing business in Southern Indiana providing phone-based appointment scheduling for dental patients. For 25 years, Unique has helped our customers grow through constant dedication to excellence in service, quality and value. We have built our reputation on effective and flexible solutions, accuracy, innovation, creative use of technology, and the highest professional and ethical standards. Our environment is team-oriented, family friendly and flexible. Unique helps our employees, including those in our REMOTE workforce, achieve a challenging and rewarding work experience. Unique's steady growth creates regular opportunities for career advancement and professional development--for ALL of our employees. Introduction to Role: Unique Dental Scheduling is predominantly an inbound call handling service for dental offices across the country. You'll be talking with a mixture of existing customers along with potential new patients for our practice customers. This is not a cold calling sales role! As a work-from-home agent, the pace is dynamic throughout your shift as you answer questions and help schedule patients on dental practice schedules. We provide clear metrics for your success, such as average time spent on a call, how often you schedule a patient, and schedule adherence. Opportunities for pay increases are available at 60 days and then 6 months with performance. This is a fast-paced work environment that comes with excellent support from the team around you. We are a family-owned company with many long-tenured employees; we would love to have you join the family! Those who are successful in this role have skills such as: • Multitasking • Computer savvy (including typing speed of 40wpm) • Eagerness to assist • Ability to learn and grow existing and new skills • Excellent customer service • Dependable • Excellent use of the English language • Fluency in Spanish highly preferred • Ability to complete an introductory learning/development phase at satisfactory levels. Essential Duties and Responsibilities: • Answer calls within 3 seconds or less. • Complete a standard call within 5 minutes. • Provide excellent patient care/customer service at all times. • Manage time efficiently while both on and off the phones. • Prioritize tasks/calls in order of importance. • Respond cooperatively to constructive criticism. • MUST be able to ensure a distraction free work environment Education/Experience Requirements: • High school diploma or equivalent required • 2 year post high school education preferred • 1-2 years customer service experience required; phone-based highly preferred Additional Requirements: • Must have high-speed internet connection. • Must pass a pre-employment background screen. • Must successfully pass ALL pre-employment assessments. • Must provide two work references with their current contact information at time of the interview. Equipment and training will be provided. A strong internet connection is required. Summary of Employment: The ideal candidate will be conscientious, respectful, and efficient, have a positive attitude, and thrive in a fast-paced environment. Excellent attendance, the ability to apply feedback, and exceptional communication skills are necessary for success. Those who are goal-oriented, flexible, and have excellent patient care will have an advantage in this role. Specifically seeking effective time managers and critical thinkers. Available schedules: • Full-time: Mon-Fri, flexible schedules between 11:00am EST - 10:00pm EST. • Part-time: Mon-Fri or Tues-Sat, flexible schedules between 10:00am EST - 8:00pm EST. Benefits: Unique offers a full suite of benefits including: • Healthcare through Cigna • Dental, Vision-premium paid • Employee Assistance Program • Paid vacation and sick leave • Paid Holidays • 401k; 4% company match • Life insurance, premium paid • Long-term disability, premium paid • Short-term disability • Professional development • Bonuses • Possible cost of living differential in base pay depending on location • $1 additional per hour for bilingual fluency Due to the large number of applications, please DO NOT call about the status of your application. We will follow up with you according to our application process. Unique provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.