Senior Commercial Healthcare Relationship Manager
WesBanco Bank · Franklin, TN
Job description(tap to read)
SUMMARY: The Senior Commercial Healthcare Relationship Manageris responsible for sourcing, structuring, and managing banking relationships with clients in the healthcare industry. This includes operators and owners of skilled nursing facilities, senior living communities, continuing care retirement communities, behavioral health centers, medical groups, and hospitals.The Senior Commercial Healthcare Relationship Manager serves as a strategic advisor and primary point of contact for clients, delivering tailored credit, deposit, and treasury solutions that meet the complex and regulated needs of healthcare businesses. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Identifies and prospects healthcare operators, management companies, and real estate investors. Builds referral relationships with brokers, attorneys, consultants, and industry professionals. Manages a calling program to consistently generate qualified pipeline opportunities. Develops new client relationships and expands existing ones across credit and non-credit solutions. Serves as the client's primary contact for all banking needs, including loan requests, treasury services, and strategic advice. Conducts regular client reviews to understand evolving needs and uncover cross-sell opportunities. Collaborates with Treasury, Credit, and Operations to deliver comprehensive solutions and proactive service. Structures and negotiates term loans, lines of credit, bridge loans, and owner-occupied or investor real estate deals. Understands industry-specific underwriting elements including going concern value, reimbursement risk, occupancy trends, and regulatory matters (e.g., CON licenses). Partners with underwriting and credit risk teams to prepare and present credit packages. Monitors portfolio for covenant compliance, renewals, and early signs of risk. Stays current on healthcare industry trends, regulatory changes (CMS, Medicare/Medicaid), and Merger & Acquisition activity. Represents the bank at industry events and networking functions. Provides market and client insights to help shape healthcare vertical strategy and credit appetite. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Strong understanding of credit structures and risk management, including CRE, C&I, and enterprise value lending. Proven ability to originate and grow client relationships in a consultative sales environment. Organized, self-driven, and comfortable navigating internal systems and cross-functional collaboration. Ability to utilize Microsoft Office software. Ability to learn commercial banking software.Bachelor's Degree preferred. Minimum of five years in commercial banking or middle market lending; 3+ years with healthcare clients preferred. Familiarity with operational models and financial drivers in post-acute, behavioral health, physician/dental, or other healthcare subsectors.
Revenue Specialist, Denials
Enablecomp · Franklin, TN
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Revenue Specialist, Denials acts as the liaison between key client contacts and our denials appeal process to the appropriate payer. The Revenue Specialist, Denials is responsible for the initial denial audit and activities to resolve outstanding claims. This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information. Key Responsibilities • Review and evaluate Denied and other assigned claims using EnableComp's proprietary software, systems and tools. Use payment documentation provided by payers and medical provider contract information to determine the correct reimbursement. • Research, request and acquire all pertinent medical records and any other supporting documentation necessary and then submit with hospital claims to the appropriate payer to ensure prompt correct claims reimbursement. • Conduct timely and thorough telephone follow-up with payers to ensure claims with supporting documentation have been received and facilitate prompt reimbursement. • Other duties as required. Requirements and Qualifications • High School Diploma or GED required. Associates or Bachelor's Degree preferred. • 5+ years' experience in healthcare field working in billing or collections. • 1+ years' client facing/customer services experience. • Intermediate level understanding of insurance payer/provider claims processing and subsequent data requirements. • Equivalent combination of education and experience will be considered. • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). • Intermediate understanding of ICD, HCPCS/CPT coding, and medical terminology. • Strong understanding of the revenue cycle process. • Full understanding of hospital reimbursement, Intermediate knowledge of Managed Care contracts, Contract Language, and Federal and State requirements. • Familiarity with HMO, PPO, IPA, and capitation terms and how these payors process claims. • Intermediate understanding of EOB, hospital billing form requirements (UB04), and familiarity with the HCFA 1500 forms. • Demonstrate strong ability to review client/payer contracts to identify complex underpayments. • Regular and predictable attendance. • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Special Considerations and Prerequisites • Practices and adheres to EnableComp's Core Values, Vision and Mission. • Proven ability to meet and/or exceed productivity targets and goals. • Maintains stable performance under pressure or opposition. Handles stress in ways to maintain relationships with all stakeholders. • Must be a self-starter and able to work independently without direct supervision. • Proven written and verbal communication skills. • Strong analytical and problem-solving skills. • Proven experience working with external clients; strong customer service skills and business acumen. • Ability to prioritize and manage multiple competing priorities and projects concurrently. • Must be able to remain in stationary position 50% of the time. • Occasionally moves about inside the office to access office equipment, etc. • Constantly operates a computer and other office equipment such as a copy/scan/print machine, phone and computer. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: "I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other." - Revenue Specialist "I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun." - Supervisor, Operations
Senior Client Delivery Manager - Revenue Cycle (REMOTE)
Enablecomp · Franklin, TN
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Senior Client Delivery Manager is a senior, client-facing operational consulting role responsible for delivering advanced operational insight, strategic guidance, and executive-level delivery for assigned client accounts. The Senior Client Delivery Manager operates as a trusted advisor to client executives and internal senior leaders, translating operational performance into strategic narratives, risk mitigation strategies, and forward-looking recommendations. This role leads complex client scenarios, shapes account-level strategy, and partners closely with the Client Delivery Director on escalations, strategic planning, and enterprise-level delivery-without formal people management responsibility. Key Responsibilities • Independently lead operational delivery for high-complexity, high-impact client accounts. • Serve as a strategic operational advisor to client executives and senior leadership. • Translate complex operational data, trends, root cause analysis results and risks into executive-ready insights and recommendations. • Develop forward-looking operational strategies aligned to client objectives and enterprise capabilities. • Proactively identify systemic issues, emerging risks, and optimization opportunities across the client lifecycle. • Guide clients through complex operational changes, performance improvement initiatives, and evolving service needs. • Own complex issue analysis and resolution strategy for assigned client accounts. • Lead advanced root cause analysis efforts across cross-functional teams. • Frame escalations with clear articulation of risk, impact, options, and recommended path forward. • Partner closely with the Client Delivery Director on high-risk, sensitive, or enterprise-impacting issues. • Monitor performance trends and assess effectiveness of remediation strategies over time. • Ensure consistent, professional, and transparent communication with clients during issue resolution. • Lead director-level operational reviews, strategic touchpoints, and complex client discussions. • Develop and deliver polished, insight-driven materials, presentations, and narratives. • Anticipate client questions and prepare data-backed responses and recommendations. • Establish credibility and trust with senior client stakeholders through consistent value delivery. • Lead internal account strategy discussions, aligning stakeholders on priorities, risks, and action plans. • Advocate for client needs while balancing enterprise standards, scalability, and operational realities. • Provide informal guidance and mentorship to Client Delivery Specialists and Managers. • Act as a subject matter expert for complex workflows, client scenarios, and operational challenges. • Contribute to the development and evolution of Client Delivery frameworks, methodologies, and standards. • Identify recurring themes and systemic issues across the client portfolio and recommend enterprise-level improvements. • Share insights, lessons learned, and best practices to elevate team effectiveness. • Support onboarding, training, and knowledge transfer initiatives within the Client Delivery function. • Partner with leadership on initiatives related to process optimization, change management, and operational innovation. • Other duties as assigned. Requirements and Qualifications • High School Diploma or GED required. Associates or Bachelor's Degree in Business, Healthcare Administration, Operations, or a related field preferred. • 4-6 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments • Deep understanding of operational workflows, data interpretation, and client support models • Strong written and verbal communication skills with the ability to convey operational information clearly • Demonstrated ability to independently manage client relationships and operational discussions • Advanced analytical skills with the ability to interpret data and translate it into actionable insight • Excellent written and verbal communication skills, including client-facing presentation experience • Proven ability to influence without authority in cross-functional environments • Timely and regular attendance. • Equivalent combination of education and experience will be considered • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Special Considerations and Prerequisites • Practices and adheres to EnableComp's Core Values, Vision and Mission. • Consultative mindset with a focus on problem-solving and continuous improvement. • Strong organizational skills and attention to detail. • Strategic mindset with a focus on long-term client value and partnership. • Trusted advisor mentality with enterprise awareness and accountability. • Exceptional professional judgment and decision-making capability. • Ability to receive feedback and apply it to improve performance and professional growth. • Professional presence appropriate for client-facing interactions. • Willingness to learn and adapt in a dynamic, evolving operational environment. • Demonstrated ability to escalate issues appropriately with clarity and confidence. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: "I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other." - Revenue Specialist "I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun." - Supervisor, Operations
Cocktail Bartender
Southall Farm & Inn · Franklin, TN
Description: Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Bartender will serve guest needs by providing exceptional knowledge of wine, spirits and mixed drinks as well as information regarding preparation methods. We are looking for team members to help us as we continue our journey to inspire culinary consciousness – showcasing fresh, seasonal fare that highlights the path from seed to plate. Our dining experiences take place just steps from where our ingredients are grown and raised. Responsibilities • Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established standards • Confirm guest orders including any special needs or requests from the lounge server using the hotel's point-of-sales system • Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, beers, and specialty liqueurs • Anticipate guest needs, ascertain satisfaction, offer suggestions, respond urgently and appropriately to guest concerns and requests • Properly and accurately close guest checks, process cash and credit card payments, properly settle voided checks or complimentary items • Work harmoniously and professionally with co-workers and supervisors • Perform additional duties and projects as assigned by Southall Leadership Requirements: • Restaurant hospitality experience • Strong team leadership and organizational skills • Food, wine, and liquor knowledge • Excellent communication skills • Attention to detail • Strong problem-solving skills • Must be able to push, pull and lift 50 lbs. • Available to work weekends, evenings and/or holidays • Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions • TABC Certification Our Benefits • Competitive compensation package • Medical, dental, vision, short and long-term disability, company-provided life insurance • Generous paid time off accruals • 9 paid holidays annually • Weekly pay • 401k and company match • Education reimbursement • Best-in-class Employee Assistance Program • Free weekly outdoor activities and wellness classes • 30% internal discounts • Fresh and free daily meal • Bountiful internal growth opportunities Our Team Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth's bounty in an effort to connect with the land. We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture. Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us. Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. PI18eef2ceba11-31181-41192228
This is the Best Sales Job Ever - Chris Hired in 2018
Wesley Group · Franklin, TN
This is the Best Sales Job Ever - Chris Hired in 2018What our team says:"I came here looking for a job and I found a career." - Abigail, Hired in 2022"Only regret I have is that I didn't start with Wesley SOONER!! This is the last sales job I hope I ever have." - Chris, Hired in 2018"I've done sales elsewhere, but Wesley is in a league of its own! This is exactly what a sales role should look like! Working here reminded me why I fell in love with sales in the first place!" - Darrin, Hired in 2021 This job is only available to seasoned sales pros that want to work for a 2020 INC 500 company offering base pay + commissions + monthly bonuses + 401k match + health benefits, and more------and that only wants INCOMING leads. Because we don't do cold calling. Ever!(We spend over $2M/month on ads to generate the leads YOU call as they come in.)That's why we are looking for top 5% sales talent - we are not looking for average. Our top 10% in this role earned $140,000 - $160,000 in 2025.Enjoy a full time work schedule with an environment that leaves you genuinely feeling good about the work you're doing. All with some very unique benefits---New employees receive: • MacBook to complete work tasks • Base Salary + Commissions (We pay weekly) • 401k program with company match • Medical, Dental, and Vision Insurance Benefits • Generous paid time off • Access to our office's facilities: world-class onsite fitness center, walking trails, natural courtyard with wifi, food center • A diverse culture like no other: food trucks, relaxed team-building lounge areas, and the occasional foosball tournament • Continuous coaching from industry professionals • Massage Chairs to be able to relax and resetThe world is changing - we often seem to find ourselves not just looking for a career that gives us the opportunity for growth, but for a career that lets us feel good about the work we do and--- get to have fun doing it!Wesley Financial Group, LLC is a company based in Franklin, Tennessee that helps timeshare owners who have been misled get out of their timeshare. Wesley is a national company listed on the INC 500 in 2020.Job SummaryYou will be responsible for contacting, qualifying, and scheduling sales appointments for timeshare owners who have requested help in canceling their timeshare with Wesley Financial Group, LLC.IMPORTANT: Every lead called is a warm lead that has expressed interest in our services. Our fully staffed marketing team provides leads (currently more than 3,000/week). There is no cold calling.The ideal person for this job is a successful salesperson who has a track record of hitting sales targets and is extremely well organized, highly motivated, and has a positive attitude.Essential Duties & Responsibilities(including, but not limited to) • Call leads in an efficient and timely manner • Ask questions to understand the prospect's situation with their timeshare and pre-qualify them for our services • Explain the value and process of working with Wesley Financial Group, LLC • Schedule appointments • Input client information into SalesforceRequirements • Strong computer skills • 2-3 years of sales experience (Telesales preferred) • Salesforce experience preferred • Excellent communication skills (verbal and written) • Ability to work independently in a fast-paced environmentCompensation • Base pay • Uncapped commission with top 10% earning $140,000 - $160,000 in 2025 • Monthly bonuses (close to 50% hit bonus on average) • Commissions paid weeklyBenefits • 401k match • Comprehensive benefits package: medical, dental, and vision plans, company-paid short-term disability, life insurance, parental leave, and employer-funded HSAScheduleFull Time - Monday - Thursday, 9:00am - 7:00pmOnsite, in office at Franklin, TN HQ(4 x 10 hr shifts - OFF on Fridays)Why Wesley?Wesley Financial Group, LLC has been in business for over 10 years. We are a 300+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S.We've won over 75 business awards since 2020, including: • 2023 Great Place To Work Certified • 2023 Business Intelligence Group - Excellence in Sales & Marketing • 2022 Inc. 5000 Fastest Growing Company • 2021 Gold Stevie Award - Fastest Growing Company • 2021 Fortune Magazine - Best Workplaces for Women • 2021 Nashville Business Journal - Best Places to Work • 2021 CEO Views - Top 50 Best Companies of the Year • 2020-21 Inc. 500 Fastest Growing Company • 2020 Fortune Magazine - Best Places Workplaces Millenials • 2020 Business Intelligence Group - Best Places to WorkAside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work.Additional PERKS for being a Wesley Employee: • Leadership training and advancement opportunities • Robust employee recognition programs • Ability to participate in company-wide community outreach programs • Competitive wages and bonuses • Generous PTO • 9 paid holidays • 2 floating holidays • Great work/life balance • Open communication: monthly town hall meetings • Spirited and passionate team environment with members who display core values of teamwork and integrity • A welcome box of Wesley swag Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. Schedule Full Time - Monday - Thursday, 9:00am - 7:00pm Onsite, in office at Franklin, TN HQ (4 x 10 hr shifts - OFF on Fridays) Compensation details: 140000-160000 Yearly Salary PIf5ca580190f9-37879-40938342