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Federal Compliance & Security Architect

Salesforce · Danville, VA

Full-timeFinancial Services - Banking/Investment/FinancePosted New
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Principal Federal Compliance & Security Architect Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changingand we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforceis the future of AI, and you are the future of Salesforce. We are seeking a Principal Federal Compliance & Security Architect to serve as the chief technical authority for our federal platform footprint. In this role, you will define and inform technical vision and bridge high-level compliance directives with robust cloud engineering to achieve and maintain Federal Risk and Authorization Management Program (FedRAMP) Moderate, High, and Department of Defense (DoD) Impact Level 5 (IL5) authorizations. You will partner with the Engineering team to drive systemic engineering excellence, align cross-functional initiatives with long-range strategic goals, and act as a trusted advisor to executive leadership, key customers, and federal authorizing bodies. The incumbent will have deep experience in Federal security and compliance requirements and focus on identifying and risks and mitigation strategies to deploy secure and compliant products. Architectural Leadership & Platform Strategy: • Partner with Engineering and Product leadership to establish architectural standards, ensure technical quality, and design highly available, resilient federal platforms capable of achieving Federal Risk and Authorization Management Program (FedRAMP) High and Department of Defense (DoD) Impact Level 5 (IL5) authorizations. • Evaluate technical feasibility for complex architecture initiatives, perform architectural governance reviews to ensure enterprise-wide alignment with a focus in proactive risk identification and mitigation strategy development and implementation. • Establish strategic architectural principles and reusable design frameworks that empower engineering teams with compliant-by-default guidance rather than prescriptive constraints. • Explore emerging technologies, cloud design patterns, and open-source innovations, quantifying trade-offs between delivery velocity, risk profile, and federal compliance mandates. Federal Security & Compliance Engineering: • Translate National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53 controls, Department of Defense (DoD) Cloud Computing Security Requirements Guide (SRG), and Federal Information Processing Standards (FIPS) requirements into scalable, high-performance cloud architectures across Amazon Web Services (AWS) GovCloud, Microsoft Azure Government, or dedicated enclaves. • Drive end-to-end accountability for compliance and security architecture across the platform lifecycle, proactively closing structural gaps in technical and security requirements. • Advance engineering excellence by defining standardized frameworks, refining Continuous Monitoring (ConMon) practices, and optimizing developer productivity. • Author high-impact architecture specifications, System Security Plans (SSPs), and portfolio strategy documents tailored for executive, technical, and regulatory audiences. Operational Excellence & Delivery: • Conduct rigorous architecture and code reviews, drive Root-Cause Analyses (RCAs) to permanent resolution, and ensure alignment across technical deliverables and organizational goals. • Partner with Product Management on Long-Range Planning (LRP), leveraging data-driven insights to align release trajectories with strategic federal platform vision. • Monitor execution risk, optimize continuous delivery feedback loops, resolve operational friction, and balance strategic business mandates with technical trade-offs. • Evangelize incremental delivery models and maintain refined engineering backlogs that balance continuous compliance posture with rapid technical innovation. • Analyze service health metrics, advocate for true service ownership across engineering teams, and systematically identify and remediate long-term technical debt. Stakeholder Engagement & Leadership: • Engage directly with key senior leaders, internal and external customers to align custom requirements, platform strategy with market trends, and champion customer needs and learnings internally. • Advise executive leadership on strategic architectural choices while serving as the primary technical liaison to Third-Party Assessment Organizations (3PAOs), sponsoring agencies, and Authorizing Officials (AOs). • Oversee cross-product technical alignment, guide platform consumption models, and ensure seamless, secure transitions into production federal environments. • Articulate complex security and architectural concepts to executive and customer leadership through tailored messaging, active listening, and concise presentation. • Coach and mentor architects and engineering leaders in soft skills, business acumen, and systemic problem-solving to build organizational capability. You're Our Person If: • 12+ years of experience in security architecture, cloud engineering, or systems design, with 5+ years leading major federal compliance initiatives (Federal Risk and Authorization Management Program [FedRAMP] Moderate/High, Department of Defense [DoD] Impact Level 5 [IL5]). • Proven track record operating as a Principal Architect, driving cross-organizational alignment, technical strategy, and multi-year roadmaps across engineering organizations. • Deep technical mastery of National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53, NIST SP 800-37 Risk Management Framework (RMF), Federal Information Processing Standards (FIPS) 140-2/140-3, and Department of Defense (DoD) Cloud Computing Security Requirements Guide (SRG) requirements. • Hands-on experience designing and securing cloud architectures within Amazon Web Services (AWS) GovCloud, Microsoft Azure Government, or equivalent federal environments. • Direct experience acting as a technical lead through Third-Party Assessment Organization (3PAO) assessments, agency sponsorship, and Federal Risk and Authorization Management Program Program Management Office (FedRAMP PMO) / Department of Defense Authorizing Official (DoD AO) authorization cycles. • Exceptional written and verbal communication skills, with demonstrated ability to present complex technical topics to C-level executives and federal officials. • Relevant certifications preferred (e.g., Certified Information Systems Security Professional [CISSP], Certified Cloud Security Professional [CCSP], Certified Information Security Manager [CISM]). Even Better If: • Active or eligible-for United States federal security clearance (Secret or Top Secret) preferred. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

We've increased our regional driver base pay by $.05 cents per mile! It's an exciting time for CDL-A truck drivers to join USA Truck's Regional division! We offer great home time options and unique benefits when you join the USA Truck team. Learn more and apply today! Our CDL-A Regional Truck Driver Jobs Offer: • Competitive pay (Certified Top Pay Carrier) • Weekly home time options available • Mileage pay - Earn up to $.625 CPM based on experience • PLUS a $0.05 CPM Quarterly Mileage Bonus Bonus Opportunities • Sign-On Bonus $2500 • Paid out $750 after first dispatch • $750 after 30 days • $1000 after 60 days • Long Haul Tenure Reward • Quarterly bonus - earn an additional $0.05 CPM each quarter • Earn up to $3,000 in driver referral bonuses for qualified referrals CDL-A Regional Driver Benefits: • Paid time off (PTO) • Paid orientation • 6 paid holiday opportunities annually • Comprehensive healthcare coverage including Medical, Dental, and Vision • Company-paid Life and AD&D insurance • Access to a wide range of voluntary benefits • CDL Defender, Family Defender, and Identity Defender coverage options • 401(k) retirement plan • HSA and FSA benefit options • Rider and pet policy Veteran-Friendly Employer with Added Financial Support USA Truck is proud to be a Department of Labor Registered Apprenticeship Program employer and an approved Veterans Affairs Monthly Housing Allowance (MHA) provider. Veterans transitioning from active duty may qualify for additional monthly housing benefits while training and advancing their trucking career with USA Truck. Equipment & Technology • Late-model trucks equipped with 1500-1800 watt inverter • 100% automatic transmissions • Advanced in-cab technology including electronic logging and GPS navigation systems CDL-A Regional Truck Driver Job Requirements: • Valid CDL-A • Must be at least 21 years of age • 6+ months CDL-A driving experience required • No DUI, DWI, or moving violations involving drugs or alcohol in the last 3 years A more positive driver experience starts at USA Truck. Fill out our short form today! Call 844-579-0850 or Apply Online!

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Dedicated CDL-A Truck Drivers CDL-A Dedicated runs offer high earnings, weekly home time, unique benefits, and more! It's an exciting time for CDL-A truck drivers to join USA Truck's Dedicated division because we offer high earning potential and weekly home time plus unique benefits when you join the USA Truck team. Learn more and apply today! Why choose USA Truck CDL-A dedicated truck driver jobs? • Earn up to $113,880 per year • Earn up to $2,190 per week • Dedicated account; weekly home time • 5.5-day work schedule • PLUS $0.05 CPM Quarterly Mileage Bonus Bonus Opportunities • Long Haul Tenure Reward • Quarterly bonus - earn an additional $0.05 CPM each quarter • Earn up to $3,000 in driver referral bonuses for qualified referrals CDL-A Driver Benefits: • Paid time off (PTO) • Paid orientation • 6 paid holiday opportunities annually • Comprehensive healthcare coverage including Medical, Dental, and Vision • Company-paid Life and AD&D insurance • Access to a wide range of voluntary benefits • CDL Defender, Family Defender, and Identity Defender coverage options • 401(k) retirement plan • HSA and FSA benefit options • Rider and pet policy Veteran-Friendly Employer with Added Financial Support USA Truck is proud to be a Department of Labor Registered Apprenticeship Program employer and an approved Veterans Affairs Monthly Housing Allowance (MHA) provider. Veterans transitioning from active duty may qualify for additional monthly housing benefits while training and advancing their trucking career with USA Truck. Equipment & Technology • Late-model trucks equipped with 1500-1800 watt inverters and 100% automatic transmissions • Advanced in-cab technology including electronic logging and GPS navigation systems CDL-A Dedicated Truck Driver Job Requirements: • Valid CDL-A • Must be at least 21 years of age • 6+ months CDL-A driving experience required • No DUI, DWI, or moving violations involving drugs or alcohol in the last 3 years A more positive driver experience starts at USA Truck. Fill out our short form today! Call 844-579-0850 or Apply Online!

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$16/hr

Call Center Representative – Medicaid Member Support

Conduent State Healthcare, LLC · Danville, VA

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative – Medicaid Member Support Location: Remote-South Carolina (Mustreside within a 60-mile radius of Columbia, SC) Pay Rate: $16.00 per hour Employment Type: Full-time Shift Information: 40 hours per week Job Summary: We're hiring a Call Center Representative-Medicaid Member Support, where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service support in a fast-paced call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals. Key Responsibilities: • Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. • Gathers information, assesses caller needs, researches, and resolves inquiries, and document calls. • Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. • Follows documented policies and procedures including call handling and escalations. • Overall acts as an advocate for Medicaid members to ensure their needs are met. • Navigate across multiple computer screens while accessing and reviewing information from various applications. • Utilizes 5 systems to gather information and document up to 3 systems Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be able to submit to a pre-employment screening. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Customer service or call center experience preferred. • Must pass the Call Center – Service Skills Assessment and Internet Speed test. • A minimum of 1-year call center experience in telephone customer service or related experience. • Computer literacy and ability to use multiple programs and navigate multiple screens. • Comfortable working within established processes and procedures.   Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and complex issues. • Positive and energetic attitude. • Ability to communicate clearly and confidently. • Ability to multi-task and manage time effectively. • Proficiency in navigating multiple systems and maintaining accurate documentation. • Attestation to detail, grammar, and spelling accuracy. • One year of medical insurance or medical office experience, preferred. • Computer system experience with data entry and database documentation knowledge. • Previous call center or customer service experience. • Experience handling inbound customer support calls.   What We Offer: • Pay Rate is $16.00 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying. • Benefits from day one (medical, dental, vision) for eligible roles. • PerkSpot – Employee discount program. • Paid time off and holidays. • Paid training. • Equipment provided. • Career growth and advancement opportunities. • Supportive and inclusive work environment. • No weekend. • Training is 4 weeks (8:30 am – 5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. • Full-time schedule (40 hrs. per week) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Apply now and make an impact from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .

Weekly payRemoteFull-timeCustomer Service/Call Center
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$16/hr

Healthcare Customer Service Representative

Conduent State Healthcare, LLC · Danville, VA

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Healthcare Customer Service Representative Location: Remote Pay Rate: $16.00 per hour Employment Type: Full-time Shift Information: 40 hours per week Job Summary: We're hiring a Healthcare Customer Service Representative, where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals. Key Responsibilities: • Provides 24/7 phone coverage for our partners and handles inquiries. • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. • Identifies customer needs by referring to case notes and examining each as a specific case. • Performs routine call center activities concerning business products and services. • Uses standard scripts and established guidelines and under supervision, to meet SLAs. • Provides customers with information that is specialized and communicated in a warm empathetic manner. • Gathers all necessary information to update the database. • Escalates issues to senior levels, based on complaints or concerns. • Explains company policies to customers. • Expand skills within an analytical or operational process and maintain appropriate license, training, and certifications. • Apply experience and skills to complete assigned work. • Works within established procedures, practices, and with a moderate degree of supervision. • Performs business support or technical work, using data organizing and coordination skills to complete assignments and in some areas, requires vocational training, certifications, licensures, or the equivalent experience. • Provide day-to-day contracted services to external clients and contracted services may include technical or non-technical customer support, transaction processing and sales & marketing services. • Performs other duties as assigned and comply with all policies and standards. Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be able to submit to a pre-employment screening and drug test. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Customer service or call center experience preferred. • Must pass the Call Center – Service Skills Assessment. • Must have Customer Service Experience in a Call Center environment is preferred. • Must have MS Office experience-ability to proficiently use Word and Outlook. • Must have experience working with Medical Insurance, Medicaid or Pharmacy Benefits preferred. • Must be able to work weekends and some holidays (some nights, weekends, holidays as this is a 24/7 operation).   Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and complex issues. • Positive and energetic attitude. • Ability to communicate clearly and confidently. • Ability to multi-task and manage time effectively. • Attestation to detail, grammar, and spelling accuracy. • One year of medical insurance or medical office experience, preferred. • Computer system experience with data entry and database documentation knowledge. • Previous call center in a customer service background environment. • Experience handling inbound customer support calls.   What We Offer: • Pay Rate is $16.00 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying. • Benefits from day one (medical, dental, vision) for eligible roles. • PerkSpot – Employee discount program. • Paid time off and holidays. • Paid training. • Equipment provided. • Career growth and advancement opportunities. • Supportive and inclusive work environment. • Training hours: 9:00 AM – 6:00 PM (PST). • Full-time schedule: 10:00 AM – 7:00 PM (PST) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Apply now and make an impact from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .

Weekly payUrgentFull-timeCustomer Service/Call Center
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