System Support Technician (On-site environment)
BP · Lewisburg, TN
Job description(tap to read)
Entity: Technology Job Family Group: IT&S Group Job Description: Home entity M&C Digital Americas Does the person manage a team? No Let me tell you about the role You'll play a critical role in delivering reliable, real-world technology solutions across bp's retail network, with opportunities to expand your skills in support, networking, cloud-connected systems, and large-scale deployments. As a System Support Technician at bp, you will partner with Technology and Business team members to perform PC Support at the Travel Center Sites. You will play a critical role in ensuring systems are deployed ready for installation and production ready. This role is responsible for troubleshooting issues, maintaining IT equipment, and delivering exceptional customer service in a fast-paced, remote environment. This role focuses on supporting imaging and break fix of both new and existing PCs, laptops, printers and other misc devices in use at the Sites. The System Support Technician will ensure all solutions meet business expectations and compliance standards. What you will deliver • Staging, deploying, asset management and daily break-fix support of PCs and Laptops. • Ability to provide operating system support, various business applications used in day-to-day site business environment. • Ability to work in a team environment • Ability to clearly communicate professionally with technical and nontechnical personnel • Demonstrate professional behavior including language, actions, and attire • Ability to troubleshoot and coordinate vendors to maintain low-voltage cabling (data, voice, and IT infrastructure) • Advanced computer skills • Intermediate networking skills • Intermediate data infrastructure knowledge • Ability to reliably access transportation for travel to office. What you will need to be successful (experience and qualifications) • Associate Degree or bachelor's degree in information technology, Computer Science, or related field (or equivalent experience) • Computer certifications from CompTia A+, Network+, Security+ are preferred • Requires 6-8 years of experience supporting complex end user technologies. • Ability to validate requirements and ensure alignment with business expectations • Experience using Microsoft Office tools (Excel, Word, Teams, Visio) • Demonstrable experience and success with supporting and following established guidelines, especially related to PCs, laptops, Microsoft Office 365, and printers • Working knowledge of Windows Servers, Active Directory, Microsoft Azure, Microsoft Entra, PowerShell, Group Policies, Microsoft Office 365, BeyondTrust remote control software (Bomgar), and ServiceNow ticket management system is preferred • Knowledge of building Images and scripting is desired • Strong analytical, troubleshooting, and organizational skills • Effective communication skills and ability to work with both technical and non-technical teams • Ability to manage multiple priorities in a fast-paced environment • Attention to detail and commitment to quality • Problem-solving and critical thinking • Strong collaboration and teamwork • Continuous learning mindset Desired • Experience with Retail, C-store, Fueling and Restaurant POS systems and environments • Ability to develop and write technical documentation • Excellent self-organization and time management skills • Ability to evaluate and test emerging technologies • Experience with ticketing systems (ServiceNow, Jira, etc.) • Knowledge of endpoint management tools (Intune, SCCM, etc.) • Intermediate understanding of cybersecurity practices Working Location • Requires on-site daily work at Technology Service Center (TSC) Knoxville, TN and will require travel to sites up to 5% + (Not Hybrid) • May require flexible hours or on-call support depending on business needs Working Conditions / Physical Requirements • System PC Support Technicians are technicians that primarily work in the Technology Support Center to stage new PCs and provide support for business requirements as needed. • This position is in a conventional office and/or warehouse facility during normal business hours. In this role, the employee is continuously sitting and typing, frequently talking, and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects 10 to 40 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without reasonable accommodation. About bp Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. BEWARE – RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for bp. Please be advised that we do not require any forms of payment or course by applicants to be considered for open positions. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is not available for remote working Skills: Agility core practices, Agility core practices, Collaboration, Communication, Conflict Management, Creative Direction, Creativity and Innovation, Customer centric thinking, Customer Journey Mapping, Customer Value Proposition, Delivers an effortless customer experience, Design Direction - Delivery, Design Direction - Design, Design Direction - Experience, Design Direction - Strategic, Designing with AI, Design Thinking, Digital Ecosystems, Digital Fluency, Facilitation, Human experience design practices, Influencing, Knowledge Sharing, Measurement and metrics, Product Communications {+ 8 more}. Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Director, Client Success - Revenue Cycle - (REMOTE)
Enablecomp · Franklin, TN
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Director, Client Success, is responsible for managing and growing client relationships through hands on partnership and collaboration with both EnableComp operations and sales leadership. This role focuses on delivering exceptional service, aligning client expectations with internal capabilities, and driving satisfaction and retention through consistent, proactive communication. The Director acts as an extension of the client, translating needs into actionable plans, resolving challenges, and identifying opportunities to enhance performance and expand market share through consistent service that exceeds client expectations. Key Responsibilities • Participate in entirety of Client Lifecycle. Sales process, Implementations, Project Go Lives, Business Reviews, and identify additional Cross Sell opportunities • Will oversee Client Success activities for designated clients. • Communicate and coordinate with EnableComp Leadership to ensure all job duties as assigned are executed professionally and timely in accordance with EnableComp standard. • Acts as an "ambassador" for a fast-paced, detail oriented supportive team by facilitating friendly, courteous, efficient, and well-presented service to assigned clients. • Manages KPI metrics including, but not limited to, customer surveys, scoring and client retention goals. • Reviews, understands and tracks assigned client's performance goals and meets regularly with assigned clients to review their status and progress with an emphasis on highlighting EnableComp's value proposition and ROI across product lines. • Generates EnableComp's monthly and quarterly reporting packages, delivers to assigned clients timely, and ensures they consistently reflect the pertinent EnableComp metrics and benchmarks. • Collaborates with internal teams to develop and implement client specific strategies and action plans for communication, resolution of open internal/external items and maximization of current and future revenue, including the identification of cross-sell opportunities. • Works closely with IT and Product Support teams regularly on file corrections, updates, and automation. • Schedules and attends regular meetings or conference calls with assigned clients to discuss status and reports and ensures the necessary EnableComp team members contribute appropriately. • Develops agendas and other presentation materials, create meeting summaries and generate meeting deliverables. • Assists Implementation with the roll-out of any process update/rollout initiatives and manage client deliverables post-implementation. • Manages and controls client obligations, maintaining a high level of customer satisfaction at all levels of the organization. • Participates in internal client account review meetings (sales forecast, at risk, etc.). • Use of independent judgement and discretion as it relates to responsibilities detailed above. • Other duties as required. Requirements & Qualifications • Bachelor's Degree in Business, Sales/Marketing or other related field of study • Must have 7-10 years demonstrated experience in account management in the healthcare technology industry, specifically engaging hospital revenue cycle management. • Equivalent combination of education and experience will be considered. • Experience with claims billing and IT/EDI systems preferred. • Experience with CRM software (e.g. Salesforce.com) • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Key Considerations & Prerequisites • Effective polished professional presentation skills for developing/communicating analytics, results and ROI to all stakeholders. • Strong passion for serving the needs and expectations of the client. • Must be a self-starter and able to work independently as well as partner and collaborate with internal departments and leaders. • Excellent written and oral communication skills to communicate with internal stakeholders and external clients. • Demonstrated experience managing stressful situations effectively through difficult conversations, communicating obstacles, challenges and developing action plans to present to management. • Demonstrates a consultative relationship style both internally and externally; is a team player and has a positive-can-do attitude. • Strong analysis and problem-solving skills. • Must be able to manage conflicting priorities, while being extremely adaptable and flexible. • Up to 30% travel required. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: "I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other." - Revenue Specialist "I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented an
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.
Family Therapist - Hybrid
Eckerd Connects · Wichita, KS
Family Therapist - Hybrid Eckerd Connects is an established long-standing Functional Family Therapy provider in Kansas and we are seeking Clinicians and Social Workers to join our expanding team! Our FFT model is not your typical billable service hours and allows for a generously flexible schedule, therapists really enjoy that part of working with us. We provide a small caseload (8-10 clients) which enables our Family Therapists to really help families and children, focusing on the clinical work and genuinely making a difference. Make more than a Living, Make a Difference Our Benefits • Low-Cost Medical, Dental and Vision Insurance • 19 days of Paid Time Off the first year • 11 paid holidays • Retirement savings plan with employer match up to 5% • Flexible spending accounts • Paid short-term and voluntary long-term disability • Group Term Life and AD&D Insurance • Voluntary term life insurance • Public Service Loan Forgiveness (PSLF) Eligible Employer • PTO Exchange • Eligible for a $5,000 Sign-On Bonus Salary Rate: $58,000 + $5,000 Sign-On Bonus This is a hybrid position. Remote case management with Travel Required throughout the assigned area for home Therapy Visits. Duties & Responsibilities • FFT Therapists conduct assessments and provide direct clinical treatment using methods compatible with Functional Family Therapy (FFT) principles and practices, documenting treatment efforts in a clear and concise manner to meet contract requirements and Eckerd policies. • Therapists will provide, at a minimum, weekly one-hour, home based family therapy sessions to clients for families who have adolescents between the ages of 10 and 17 using the FFT model and will be required to carry a caseload of 10-12 families, providing services an average of 12 weeks. • Conduct FFT assessment including review of referral information, identifying, and engaging key participants, identifying systemic strengths and weaknesses, and developing an analysis of the fit of problem behaviors within the ecological context. Utilize the Strengths and Needs Assessment (SNA) both at the on-set of treatment and at discharge. SNA must be administered within 72 hours of client intake. • Engage primary caregiver and other key participants in active change-oriented treatment by identifying and overcoming barriers to engagement. Identify nature of family relationships; risk and protective factors of each family member and the impact behavior patterns have on the family. • Implement a problem conceptualization, treatment planning, intervention implementation, and outcome review and strategy revision procedure using the FFT Analytic Process. • Develop an individualized service plan or update any pre-existing plan a youth/family may be working on at the time of referral. Ensure involvement of youth and family in the plan development. Qualifications • Bachelor's degree from an accredited College or University in a licensable academy field such as Psychology, Social Work, Counseling, or a related subject area. Masters degree preferred. • Licensure as a Social Worker, Licensed Mental Health Counselor, Licensed Marriage and Family Therapist, or Licensed Professional Counselor preferred. • 2 years of applicable full-time work or intern experiences with delinquency population, including individual, group or family counseling required. Preferred at least 2 years of in-home service and previous experience with FFT. • Hybrid position- set up with an office from your home for case management, but also have an office available to use as needed in Wichita and Pittsburg. Eckerd is very supportive of a home/work life balance. This job allows for that and leadership ensures that you feel supported in managing your work/home life time. Must be able to provide 24 hours, 7-days/week on-call crisis intervention to clients. Must be able to work a flexible schedule that includes nights and weekends. • Bilingual proficiency (English and Spanish) highly desirable. • Must have an appropriate and valid state driver's license and be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes. Must be capable of travel and driving within counties covered by the caseload for required in-home visits. *This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. About our Program Eckerd Connects Functional Family Therapy (FFT) is an empirically grounded, well-documented and highly successful family intervention program for youth ages 11 18 involved in the juvenile justice system and their families. Intervention ranges from, on average, 8 to 12 one-hour sessions for mild cases and up to 30 sessions of direct service for more difficult situations, with an average length of service of three months. Services are offered in the familys home with flexibility to work around the familys schedule. Our Office Locations Eckerd Connects | Kansas Functional Family Therapy 1999 North Amidon Avenue Suite 105 Wichita, KS 67203 611 N. Broadway Unit A Pittsburg, KS 66762 Please follow the link for more information about this program: Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws. Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact adarequest@eckerd.org. Relay Services Dial 711. Know Your Rights: Workplace Discrimination is Illegal Copy & paste the link into your browser: Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility. Compensation details: 58000-63000 Yearly Salary PIc1f8df41b160-31181-40752879