Lead Bid Manager-Capture

SAAB · Orlando, FL

Full-timeDefense/Security ClearancePosted New
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Job description(tap to read)

Job Description: Lead Bid Manager – Saab Training & Simulation (T&S), Orlando, FL Saab, Inc.'s Training & Simulation (T&S) business is expanding its U.S. market presence and is seeking a Lead Bid Manager to support its Orlando-based Capture organization. This role is critical to supporting ongoing pursuits and enhancing bid execution across the U.S. portfolio in close coordination with existing corporate proposal capabilities. The Lead Bid Manager will operate across the full bid lifecycle in accordance with Saab's Win Business process, supporting both early-stage opportunity activities and active proposals. This is not a traditional Proposal Manager role. It is a broader position responsible for coordinating, shaping, and delivering competitive bids, while ensuring alignment with established proposal processes and organizational standards. The role will work closely with the T&S Capture Manager, Proposal Manager, and Bid Teams at Saab, Inc. and Saab T&S Sweden and other stakeholders to ensure consistency in ways of working and effective collaboration across teams. Responsibilities include, but not limited to: • Lead and manage end-to-end bid activities, from early opportunity shaping through proposal submission and program hand-over. • Support ongoing U.S. pursuits requiring immediate bid leadership and coordination • Lead and coordinate cross-functional teams including business development, engineering, pricing, contracts, operations and review teams • Drive alignment across stakeholders to ensure clear bid strategy, compliance, and execution • Work in partnership with corporate proposal resources to ensure seamless integration of proposal development activities • Support the consistent application and refinement of bid and proposal processes, templates, and reporting practices • Partner with counterparts in Sweden to maintain alignment with Saab T&S global practices • Track and communicate bid status, risks, and performance indicators to leadership Drive continuous improvement in bid quality, efficiency, and win probability Compensation Range: $101,600 - $132,000 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Skills and Experience: • BS Degree in business or related engineering discipline. • Minimum of 8 plus years relevant as a Bid Manager in complex, competitive environments, preferably within the U.S. federal or defense market • Experience supporting pricing or cost build activities, with a strong understanding of calculation methodologies for both product and services proposals, by working closely with our Proposal Finance and Program Finance leads • Deep understanding of U.S. proposal and acquisition processes • Proven ability to lead cross-functional teams and influence without direct authority • Strong organizational, analytical, and critical thinking skills • Ability to operate effectively in a cross-cultural environment and collaborate across international teams • Strong communication skills and ability to engage stakeholders at multiple levels • Ability to secure a Secret clearance Travel Requirement: This position requires the ability and willingness to travel approximately 25% of the time. Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: • Medical, vision, and dental insurance for employees and dependents • Generous paid time off, including 8 designated holidays • 401(k) with employer contributions • Tuition assistance and student loan assistance • Wellness and employee assistance resources • Employee stock purchase opportunities • Short-term and long-term disability coverage About Us: Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

Child Support Call Center Agent

Conduent State & Local Solutions · Orlando, FL

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Title Child Support Call Center Agent Location: Remote, US Pay Rate: $16.50 [None-Bilingual] $17.00 [Bilingual English & Spanish] Employment Type: Full-Time Shift Information: 7 weeks training 8:30 am- 5 :00 pm EST Monday- Friday, After training 10:30 am-7 pm EST Monday-Friday Job Summary: The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls. While speaking with the Customer on the phone, CSRs will address and research customer inquiries and provide appropriate and accurate information. Key Responsibilities: • Inbound Call Center – The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call. • Answers questions on various issues such as child support payments history and account histories. • Resets Personal identification of callers unable to self-serve in the Interactive Voice Response system. • Gathers information, research/resolves inquiries, and appropriately documents customer calls. • Ability to read and interpret documents on file. • Understand and retain a large amount of information. • Associates should have the skills to answer and respond professionally to escalate calls, should they arise.   • Communicate appropriate options for resolution promptly • Review the customer needs and inform customers of services and resources available to them. Required Qualifications: Requirements • High School diploma or GED • Background and drug screening required • 2 years of high-volume call center or Customer Service experience. • Computer system experience with data entry, database documentation knowledge. • Typing WPM 30 • Two screens/monitors are required • Having your own equipment (PC) Mac is not compatible. While we will provide technical requirements and equipment later, it's essential for you to have your own equipment ready. This preparation ensures you're fully equipped to participate effectively. • To approve you working from home, you must send the interviewer two screenshots. • Internet speed- Your internet speed must be at least 400 Mbps. • Device Specifications of your laptop. ****Two screens/monitors are required**** • Processor: Intel Core i5 or higher; AMD Ryzen 5 5000 or higher. Laptop or Desktop, 14” screen or higher required (External 20” or higher recommended) • Running Windows 10 OS 64 bit • Memory (RAM) requirements of the computer should be at a minimum of 8 GB, recommended 16 GB. • Ethernet cable, 50 feet or longer   What We Offer: • Competitive hourly pay • Benefits from day one (medical, dental, vision) for eligible roles • Paid time off and holidays • Paid training • Career growth and advancement opportunities • Supportive and inclusive work environment Apply now and make an impact from day one We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.50 - $17.00. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .

RemoteFull-timeCustomer Service/Call Center
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