Lab Assistant/Phlebotomist
Trinity Health · Des Moines, IA
Job description(tap to read)
Lab Assistant I At MercyOne, health care is more than just a doctor's visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Central Iowa sets thestandard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa's largest medical center, with 802 beds available. The hospital is one of the Midwest's largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa's largest employers. POSITION PURPOSE The purpose of the Lab Assistant I position is to support a variety of laboratory departments by assisting technical staff in the collection, processing, analysis, and reporting of laboratory tests necessary for patient diagnosis and treatment. The role requires the skills needed to ensure specimens, patient information, and testing workflows are handled accurately and efficiently. By contributing to reliable test processes and smooth laboratory operations, this position helps maintain timely turnaround, data integrity, and compliance with quality and safety standards. ESSENTIAL FUNCTIONS • Knows, understands, incorporates, and demonstrates the Trinity Health and MercyOne Mission, Vision, and Values in behaviors, practices, and decisions. • Accepts specimens and requisitions from internal and external customers and manages add ‑ on orders and pending lists in accordance with laboratory procedures. • Identifies patients and specimens using two unique patient identifiers and accurately labels specimen containers to ensure correct identification. • Registers and logs specimens in the Laboratory Information System (LIS), evaluates specimen adequacy and acceptability, and scans required documentation into the patient record. • Performs specimen processing such as proper identification, aliquoting, plate streaking, slide preparation, special handling, and required documentation in accordance with laboratory protocols. • Assists in resolving problematic patient specimens and test orders in collaboration with laboratory staff and clients. • Follows safety, infection control, and chemical ‑ handling procedures and supports efficient workflow practices that promote accurate testing, timely turnaround, and productivity expectations. • Operates laboratory information systems proficiently to support accurate data entry and workflow management. • Contributes to general laboratory operations by restocking supplies, participating in peer teaching, and engaging in department or hospital committees and projects as assigned. • Other duties as needed and assigned by laboratory leadership. • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other Trinity Health and • MercyOne policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. ADDITIONAL ESSENTIAL FUNCTIONS – Dependent on Department Assignment • Performs venipunctures, finger sticks, and heel sticks appropriate to patient age (neonates through geriatric adults) and ensures proper specimen collection according to laboratory policy. • May drive to patient service centers or care centers to perform phlebotomy services as needed. • Performs limited testing under the supervision of technical staff. • Performs instrument maintenance, quality control, and calibrations according to established protocols. • Assists in the gross room as assigned. • Prepares the area for and assists pathologists with frozen section testing. • Performs distribution and filing of slides and blocks. MINIMUM QUALIFICATIONS -High school diploma or GED required. -If applicable to department assignment, must meet the following requirements: • Possess a valid driver's license appropriate for the type of vehicle operated and be eligible to drive under Iowa state law. • Be at least 18 years of age. • Meet MercyOne's Quality and Authorized Drivers requirements. -Completion of the Iowa Department of Health and Human Services (HHS) Mandatory Reporter training specific to the population served within three (3) months of hire. Colleagues employed and working solely in facilities located in Illinois are exempt from this requirement in accordance with applicable state requirements. -Laboratory experience and knowledge of medical terminology preferred. -Strong computer skills with the ability to learn new systems and tools quickly. -Must be comfortable operating in a collaborative, shared leadership environment. -Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring, with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS • Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful, with individuals having diverse personalities and work styles. • Must possess the ability to comply with MercyOne and Trinity Health policies and procedures. • Work requires frequent movement within the laboratory and hospital, including reaching, grasping, walking, standing, stooping, kneeling, and performing repetitive motions associated with specimen collection, handling, and processing. Tasks also involve applying and removing labels, using a computer keyboard, retrieving supplies, and transporting specimens. • Responsibilities may involve handling and lifting materials or supplies generally up to 10 pounds, with occasional exertion of up to 50 pounds when moving objects. When a patient or object cannot be moved safely, mechanical assistance devices or additional personnel must be used. • Visual acuity is required to read handwritten and electronic documentation, inspect specimens, interpret color ‑ dependent indicators, and safely use laboratory equipment, including sharps, analyzers, and computer systems. • Must be able to communicate effectively to provide instructions, relay information, and interact with coworkers, patients, and clinical staff, using verbal, auditory, or other communication methods as appropriate. • Duties require routine use of computers, printers, scanners, fax machines, and standard laboratory equipment, as well as occasional handling of office supplies or stored materials. • Work is performed primarily in a hospital ‑ based or clinic laboratory setting with typical indoor environmental conditions, including moderate noise levels generated by equipment and normal clinical activity. • Work may involve exposure to chemical hazards, blood and body fluids, and other potentially infectious materials. The role is included in the OSHA Exposure Control Plan and requires adherence to protective measures and use of personal protective equipment (PPE). Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System 's circle of care.
Dedicated CDL-A Truck Drivers CDL-A Dedicated runs offer high earnings, weekly home time, unique benefits, and more! It's an exciting time for CDL-A truck drivers to join USA Truck's Dedicated division because we offer high earning potential and weekly home time plus unique benefits when you join the USA Truck team. Learn more and apply today! Why choose USA Truck CDL-A dedicated truck driver jobs? • Earn up to $113,880 per year • Earn up to $2,190 per week • Dedicated account; weekly home time • 5.5-day work schedule • PLUS $0.05 CPM Quarterly Mileage Bonus Bonus Opportunities • Long Haul Tenure Reward • Quarterly bonus - earn an additional $0.05 CPM each quarter • Earn up to $3,000 in driver referral bonuses for qualified referrals CDL-A Driver Benefits: • Paid time off (PTO) • Paid orientation • 6 paid holiday opportunities annually • Comprehensive healthcare coverage including Medical, Dental, and Vision • Company-paid Life and AD&D insurance • Access to a wide range of voluntary benefits • CDL Defender, Family Defender, and Identity Defender coverage options • 401(k) retirement plan • HSA and FSA benefit options • Rider and pet policy Veteran-Friendly Employer with Added Financial Support USA Truck is proud to be a Department of Labor Registered Apprenticeship Program employer and an approved Veterans Affairs Monthly Housing Allowance (MHA) provider. Veterans transitioning from active duty may qualify for additional monthly housing benefits while training and advancing their trucking career with USA Truck. Equipment & Technology • Late-model trucks equipped with 1500-1800 watt inverters and 100% automatic transmissions • Advanced in-cab technology including electronic logging and GPS navigation systems CDL-A Dedicated Truck Driver Job Requirements: • Valid CDL-A • Must be at least 21 years of age • 6+ months CDL-A driving experience required • No DUI, DWI, or moving violations involving drugs or alcohol in the last 3 years A more positive driver experience starts at USA Truck. Fill out our short form today! Call 844-579-0850 or Apply Online!
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Healthcare Customer Service Representative Location: Remote Pay Rate: $16.00 per hour Employment Type: Full-time Shift Information: 40 hours per week Job Summary: We're hiring a Healthcare Customer Service Representative, where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals. Key Responsibilities: • Provides 24/7 phone coverage for our partners and handles inquiries. • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. • Identifies customer needs by referring to case notes and examining each as a specific case. • Performs routine call center activities concerning business products and services. • Uses standard scripts and established guidelines and under supervision, to meet SLAs. • Provides customers with information that is specialized and communicated in a warm empathetic manner. • Gathers all necessary information to update the database. • Escalates issues to senior levels, based on complaints or concerns. • Explains company policies to customers. • Expand skills within an analytical or operational process and maintain appropriate license, training, and certifications. • Apply experience and skills to complete assigned work. • Works within established procedures, practices, and with a moderate degree of supervision. • Performs business support or technical work, using data organizing and coordination skills to complete assignments and in some areas, requires vocational training, certifications, licensures, or the equivalent experience. • Provide day-to-day contracted services to external clients and contracted services may include technical or non-technical customer support, transaction processing and sales & marketing services. • Performs other duties as assigned and comply with all policies and standards. Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be able to submit to a pre-employment screening and drug test. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Customer service or call center experience preferred. • Must pass the Call Center – Service Skills Assessment. • Must have Customer Service Experience in a Call Center environment is preferred. • Must have MS Office experience-ability to proficiently use Word and Outlook. • Must have experience working with Medical Insurance, Medicaid or Pharmacy Benefits preferred. • Must be able to work weekends and some holidays (some nights, weekends, holidays as this is a 24/7 operation). Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and complex issues. • Positive and energetic attitude. • Ability to communicate clearly and confidently. • Ability to multi-task and manage time effectively. • Attestation to detail, grammar, and spelling accuracy. • One year of medical insurance or medical office experience, preferred. • Computer system experience with data entry and database documentation knowledge. • Previous call center in a customer service background environment. • Experience handling inbound customer support calls. What We Offer: • Pay Rate is $16.00 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying. • Benefits from day one (medical, dental, vision) for eligible roles. • PerkSpot – Employee discount program. • Paid time off and holidays. • Paid training. • Equipment provided. • Career growth and advancement opportunities. • Supportive and inclusive work environment. • Training hours: 9:00 AM – 6:00 PM (PST). • Full-time schedule: 10:00 AM – 7:00 PM (PST) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Apply now and make an impact from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .
CDL-A Truck Drivers: GREAT ROUTES AVAILABLE! Top Pay & BenefitsOTR Drivers:Average 2,000+ miles per week. Bonuses may be available. Count on consistent miles and paycheck with flexible home time that works for you.Regional Opportunities:Drive regional and earn strong pay and dependable miles with the confidence of knowing you'll be home every week. Average 1,500 - 2,000+ miles per week. Bonuses may be available.Dedicated Routes:Drive dedicated and enjoy reliable schedules, predictable pay, and consistent routes. Earn up to $70,000 or more annually. Bonuses may be available.Team Drivers:$10,000 Sign-On Bonus/split with an average of 5,000 miles per week!$0.72 -$0.80 CPM split starting payTeams take home an average of $225,000 per year.Don't have a team partner? We will help you find the right partner with our Team Match program. Or make your own team. Now's the time to bring on a family member or friend to be your teammate on the road.Benefits: • Company Drivers: Health, Dental and Vision Insurance with prescription benefits for employees and dependents • 401(k) Match • Basic and Supplemental Life Insurance and Accidental Death and Dismemberment Insurance • Short-Term and Long-Term Disability Insurance • Accident Insurance • Hospital Indemnity, and Critical Illness Coverage • Health Care and Flexible Spending Accounts • Stock Purchase Plan • Employee Assistance Program • 24/7 Driver Support • Tuition Reimbursement • Pet Insurance • Paid Orientation • Home Times vary by location and route with this truck driving job Qualifications: • Must have Class A License (CDL A) and 21 years or older. Must have 3 months of verifiable experience • No more than 1 CMV on-road preventable accident in the last 2 years. No major CMV preventable accidents in the last 5 years. • No more than 2 moving violations in the last 2 years. • No DUI/DWI within the past 5 years, or 10 years if the offense occurred while holding a CDL. • Must be able to pass a DOT physical and drug test. No drug related conviction within the past 5 years, or 10 years if the offense occurred while holding a CDL. No positive/refused tests in the past 10 years with CDL-A/CLP. • SAP drivers are not eligible for hire. Call 956-660-9419 or apply online!
CDL-A Truck Drivers: GREAT ROUTES AVAILABLE! Top Pay & BenefitsOTR Drivers:Average 2,000+ miles per week. Bonuses may be available. Count on consistent miles and paycheck with flexible home time that works for you.Regional Opportunities:Drive regional and earn strong pay and dependable miles with the confidence of knowing you'll be home every week. Average 1,500 - 2,000+ miles per week. Bonuses may be available.Dedicated Routes:Drive dedicated and enjoy reliable schedules, predictable pay, and consistent routes. Earn up to $70,000 or more annually. Bonuses may be available.Team Drivers:$10,000 Sign-On Bonus/split with an average of 5,000 miles per week!$0.72 -$0.80 CPM split starting payTeams take home an average of $225,000 per year.Don't have a team partner? We will help you find the right partner with our Team Match program. Or make your own team. Now's the time to bring on a family member or friend to be your teammate on the road.Benefits: • Company Drivers: Health, Dental and Vision Insurance with prescription benefits for employees and dependents • 401(k) Match • Basic and Supplemental Life Insurance and Accidental Death and Dismemberment Insurance • Short-Term and Long-Term Disability Insurance • Accident Insurance • Hospital Indemnity, and Critical Illness Coverage • Health Care and Flexible Spending Accounts • Stock Purchase Plan • Employee Assistance Program • 24/7 Driver Support • Tuition Reimbursement • Pet Insurance • Paid Orientation • Home Times vary by location and route with this truck driving job Qualifications: • Must have Class A License (CDL A) and 21 years or older. Must have 3 months of verifiable experience • No more than 1 CMV on-road preventable accident in the last 2 years. No major CMV preventable accidents in the last 5 years. • No more than 2 moving violations in the last 2 years. • No DUI/DWI within the past 5 years, or 10 years if the offense occurred while holding a CDL. • Must be able to pass a DOT physical and drug test. No drug related conviction within the past 5 years, or 10 years if the offense occurred while holding a CDL. No positive/refused tests in the past 10 years with CDL-A/CLP. • SAP drivers are not eligible for hire. Call 956-660-9419 or apply online!