Veterans Service Representative (Rating)

Job Title Rating Veterans Service Representative Job Description The Rating Veterans Service Representative (RVSR) works as a member of the Intake Processing Center or in special missions of the Veterans Service Center. They serve as a decision maker for claims involving rating decisions. They determine service connection, percentage of disability, permanent and total disability, entitlement to compensation, pension, vocational training, medical and dental treatment, automobiles, or other conveyances, insurance, specially adapted housing, dependent education allowances, and other ancillary benefits. Specifically, the RVSR will: • Analyze claims to determine if diseases and injuries were incurred in or aggravated by the military service in the line of duty for purposes of compensation, hospital treatment, prosthetic appliances, and related employment and compensation benefits. • Determine a need for examinations or re-examinations for observations of Veterans and their dependents and the character of such examinations. • Determine the permanent incapacity and/or the competency of Veterans and their dependents. • Apply VA's Schedule for Rating Disabilities (Rating Schedule) and prepare rating decisions informing the Veterans Service Representative and/or claimant of the decision and reasons and basis for it. • As dictated by the circumstances of the claims case, may directly communicate and interact with Veterans and their representatives/advocates. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-09/10/11/12. Work Schedule: Full time, Monday through Friday (hours to be determined by hiring office) Compressed/Flexible: May be available as determined by hiring office Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Veterans Service Representative (Rating), 32104A, 22104A, 12104A, 02104A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: Yes, for the following locations:Des Moines, IA; Wichita, KS; Fort Harrison, MT; Missoula, MT; Rapid City, SD; Sioux Falls, SD; Houston, TX; San Antonio, TX; and Cheyenne, WY. There is no bargaining unit representation for Muskogee, OK.