Spring 2027 Unpaid Social Work Internship (Des Moines)

Government Jobs · Des Moines, IA

Full-timeSocial Services/CounselingPosted New
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Social Work Intern This is a non-merit internship position. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise. The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being & Protection (FWB&P), Child Protective Services, is seeking a Social Work Intern for the Des Moines Service Area based out of the Polk County HHS (2309 Euclid Avenue, Des Moines, IA 50310) covering Des Moines and surrounding areas. Position Details • Internship Period: Spring 2027 • Application period: until filled (posting will close October 15th at the latest) • Schedule: TBD with Supervisor and School typically Monday-Friday between 8:00 AM - 4:30 PM, however, flexibility in schedule is structured with supervisory approval and ideally set before internship begins. There may be opportunities for after-hours experience if requested. • Mileage reimbursement: $0.50/mile if you have to use your own vehicle. • Background check required Make a Lasting Impact: Child & Family Services Case Manager Are you someone who believes in the power of connection, healing, and long-term support? As an Unpaid Social Work Intern in the Family Well-Being & Protection Division, you'll walk alongside our Case Managers and maybe even Child Protective Workers as they work with families, helping them navigate challenges and build stronger, safer futures together. Our internship opportunities typically provide opportunities working alongside our Child and Family Service Case Managers (Social Worker 2's, but if desired, some opportunities to observe parts of the Child Protection Worker may be available. A Child & Family Service Case Manager's primary focus is in providing ongoing case management and support services to families after the initial assessment phase. These vital frontline positions play a key role in preparing and supporting children and families to be successful. They also assist families in realizing their full potential by working with them as experts, case planning with team members, and the courts, and connecting families to community resources. A Child Protection Worker's primary focus is conducting initial assessments in response to reports of child abuse or neglect. These vital frontline positions require multi-tasking and the ability to gather physical and documentary evidence and analyze information with accuracy and efficiency to assist in protecting the most vulnerable Iowans. Intern Experiences with Child & Family Service Case Manager may include but are not limited to: • Manage a diverse caseload of children and families that require ongoing service provision to ensure safety (These cases may have children placed in foster care and/or oversight by juvenile court); • Address the needs of children and families including safety, basic needs such as food, hygiene, education, health, and mental health; • Evaluate the on-going safety and risk of children by conducting home visits with the children and parents, foster parents, relatives, and others involved while providing timely professional documentation of these contacts and report; • Upload/e-file timely, accurate and detailed documentation for court involved cases and manage your schedule to accommodate your caseload; • Respond to situations decisively and effectively (within policy) as family needs change which would include supervisory consultation as needed; • Engage the family in creating a family-centered plan in accordance to policy that analyze and assess the strengths and needs of the child and family and address on-going danger and risk concerns; • Assess the ongoing risk to the children, while developing safety plans and make recommendations to various county attorneys and courts; • Collaborate with medical/mental health community partners, schools, legal partners, law enforcement, local community resources and others based on case needs; • Professional and timely documentation of referred and provided services; • Attend court hearings; • Attend and participate in various training sessions offered by HHS and other partner agencies; and • Understand and use multiple computer programs and data systems. Intern Experiences with a Child Protection Worker may include but are not limited to: • Assess the ongoing risk to children, develop safety plans, assess the strengths, and needs of the child and family, and make recommendations to various county attorneys and courts; • Frequent interaction with law enforcement, medical/mental health community partners, schools, etc.; • Apply Iowa Code, agency policy, and sound professional judgment to highly complex situations involving crises and or chronic abuse or neglect; • Home visits, detailed interviews, and thorough narrative documentation; • Confront crisis situations and high stress situations in a calm and orderly manner; • Maintain confidential information as required by the agency and assuring safety is a top priority for all in the office; • Obtain information from a wide variety of sources, including written materials, telephone conversations and through computer databases and to be able to read and interpret the data; • Interact in a team environment to manage group processes, facilitates, and encourages cooperation, pride, trust, and group identity, fosters commitment and team spirit; works with others to achieve goals; and • Interact with employees and customers in a positive customer service manner to resolve problems and answer customer inquiries. The following experience/skills are preferred for being hired as a HHS Social Worker and are helpful for an intern: • Critical thinking skills and plan development • Strong observational and analytical skills • Exceptional customer service including de-escalation of conflictual or adversarial situations • Ability to respectfully engage families as partners in planning for safety and establish a working relationship with families • Excellent oral and written communication and report composition • Teamwork, collaboration, and consultation • Integrity • Strong work ethic • Ability to multi-task • Ability to manage multiple deadlines • Preference is often given for the ability to speak more than one language. Please list any additional languages you speak in your application. Requirements to be considered for this internship: • Currently enrolled as a student at a college or university. • Ability to work in the United States. • A valid driver's license is required. • If offered the internship, you will be required to Pass a level 1 background check (Criminal History, Child and Adult Abuse Registry, Sex Offender Registry and National Criminal History).

CDL-A Truck Drivers: GREAT ROUTES AVAILABLE! Top Pay & BenefitsOTR Drivers:Average 2,000+ miles per week. Bonuses may be available. Count on consistent miles and paycheck with flexible home time that works for you.Regional Opportunities:Drive regional and earn strong pay and dependable miles with the confidence of knowing you'll be home every week. Average 1,500 - 2,000+ miles per week. Bonuses may be available.Dedicated Routes:Drive dedicated and enjoy reliable schedules, predictable pay, and consistent routes. Earn up to $70,000 or more annually. Bonuses may be available.Team Drivers:$10,000 Sign-On Bonus/split with an average of 5,000 miles per week!$0.72 -$0.80 CPM split starting payTeams take home an average of $225,000 per year.Don't have a team partner? We will help you find the right partner with our Team Match program. Or make your own team. Now's the time to bring on a family member or friend to be your teammate on the road.Benefits: • Company Drivers: Health, Dental and Vision Insurance with prescription benefits for employees and dependents • 401(k) Match • Basic and Supplemental Life Insurance and Accidental Death and Dismemberment Insurance • Short-Term and Long-Term Disability Insurance • Accident Insurance • Hospital Indemnity, and Critical Illness Coverage • Health Care and Flexible Spending Accounts • Stock Purchase Plan • Employee Assistance Program • 24/7 Driver Support • Tuition Reimbursement • Pet Insurance • Paid Orientation • Home Times vary by location and route with this truck driving job Qualifications: • Must have Class A License (CDL A) and 21 years or older. Must have 3 months of verifiable experience • No more than 1 CMV on-road preventable accident in the last 2 years. No major CMV preventable accidents in the last 5 years. • No more than 2 moving violations in the last 2 years. • No DUI/DWI within the past 5 years, or 10 years if the offense occurred while holding a CDL. • Must be able to pass a DOT physical and drug test. No drug related conviction within the past 5 years, or 10 years if the offense occurred while holding a CDL. No positive/refused tests in the past 10 years with CDL-A/CLP. • SAP drivers are not eligible for hire. Call 956-660-9419 or apply online!

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$16/hr

Healthcare Customer Service Representative

Conduent State Healthcare, LLC · Des Moines, IA

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Healthcare Customer Service Representative Location: Remote Pay Rate: $16.00 per hour Employment Type: Full-time Shift Information: 40 hours per week Job Summary: We're hiring a Healthcare Customer Service Representative, where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals. Key Responsibilities: • Provides 24/7 phone coverage for our partners and handles inquiries. • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. • Identifies customer needs by referring to case notes and examining each as a specific case. • Performs routine call center activities concerning business products and services. • Uses standard scripts and established guidelines and under supervision, to meet SLAs. • Provides customers with information that is specialized and communicated in a warm empathetic manner. • Gathers all necessary information to update the database. • Escalates issues to senior levels, based on complaints or concerns. • Explains company policies to customers. • Expand skills within an analytical or operational process and maintain appropriate license, training, and certifications. • Apply experience and skills to complete assigned work. • Works within established procedures, practices, and with a moderate degree of supervision. • Performs business support or technical work, using data organizing and coordination skills to complete assignments and in some areas, requires vocational training, certifications, licensures, or the equivalent experience. • Provide day-to-day contracted services to external clients and contracted services may include technical or non-technical customer support, transaction processing and sales & marketing services. • Performs other duties as assigned and comply with all policies and standards. Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be able to submit to a pre-employment screening and drug test. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Customer service or call center experience preferred. • Must pass the Call Center – Service Skills Assessment. • Must have Customer Service Experience in a Call Center environment is preferred. • Must have MS Office experience-ability to proficiently use Word and Outlook. • Must have experience working with Medical Insurance, Medicaid or Pharmacy Benefits preferred. • Must be able to work weekends and some holidays (some nights, weekends, holidays as this is a 24/7 operation).   Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and complex issues. • Positive and energetic attitude. • Ability to communicate clearly and confidently. • Ability to multi-task and manage time effectively. • Attestation to detail, grammar, and spelling accuracy. • One year of medical insurance or medical office experience, preferred. • Computer system experience with data entry and database documentation knowledge. • Previous call center in a customer service background environment. • Experience handling inbound customer support calls.   What We Offer: • Pay Rate is $16.00 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying. • Benefits from day one (medical, dental, vision) for eligible roles. • PerkSpot – Employee discount program. • Paid time off and holidays. • Paid training. • Equipment provided. • Career growth and advancement opportunities. • Supportive and inclusive work environment. • Training hours: 9:00 AM – 6:00 PM (PST). • Full-time schedule: 10:00 AM – 7:00 PM (PST) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Apply now and make an impact from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .

Weekly payUrgentFull-timeCustomer Service/Call Center
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$107k/yr

CDL A Driver: Earn $107,000 yr with 1 yr or more driving experience!

Crete Carrier Corporation · Des Moines, IA

Job Description: TOP PAYING TRUCK DRIVING JOBS: CRETE IS HIRING DRIVERS! WE VE RAISED PAY AGAIN! ;'> AT CRETE CARRIER, INDUSTRY LEADING PAY IS JUST THE BEGINNING Yes, you read that right for the second time this year, our drivers are getting a pay raise. We re implementing a $0.04 per mile raise for our Crete and Shaffer OTR (21-day) national fleets, with starting pay on those fleets now $0.68 $0.73 per mile, with the top 50% of those drivers now averaging over $107,000 annually. Since April 2026 alone, we ve given our over-the-road drivers a $0.07 per mile increase. Call a recruiter today to learn more. (855) 335-2857 DISCOVER THE DIFFERENCE SALARY: Top 50% average $107,216 year WEEKLY PAY: Top 50% weekly pay $2,061 CPM: $.68 to $.71 CPM HOME TIME: Choose frequent home time on a dedicated fleet or drive on regional or national OTR fleets PRACTICAL VS SHORT ROUTE MILES: We pay practical miles which pays 3-5% more miles annually BENEFITS: Comprehensive and affordable benefits program LEADING PAY PLUS: includes extras that boost drivers take-home pay now and provide more for retirement later. PROFIT SHARING: Contributed $11.5 million in profit sharing in 2025 and $103 million to employee retirement accounts since 2018 EXPERIENCE: One-year verifiable tractor trailer experience with a class A CDL DON'T WAIT, APPLY TODAY ➤ DRIVER APPLICATION Complete our short form application and a recruiter will follow up with you. ➤ CALL A DRIVER RECRUITER Call to speak to a recruiter and apply over the phone. (855) 335-2857

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