$70k–$84k/yr
Retail Store Manager
Duluth Trading Company · Johnston, IA
Job description(tap to read)
Position Overview: A successful Retail Store Manager will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunities to go above and beyond to create special experiences. Position Details: What You'll Do: • Sales and Goals Achievement: • Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals. • Understand the impact surrounding AOV, UPT, Conversion, Margin, and Email capture and level sets employee expectations to achieve positive results. Ensures effective execution of all sales productivity initiatives. • Direct and maintain merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging. • Effectively set sales and promotions with proper signing and communication • Understand merchandise assortment and allocation and how it links to traffic and buying trends. Communicates shifts to District Manager or Inventory team. • Customer Service: • Personally demonstrate a high level of customer service and engagement and set tone and expectations for the team. • Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Directs team to do the same. • Orchestrate optimum staffing levels and floor coverage to assist and engage the customer. • Ensure customer profile information is accurately recorded. • Ensure Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area. • Human Resources/Leadership Skills: • Effectively recruit, hire, train, motivate, and lead employees. • Ensure all openings are filled on a timely basis. • Demonstrate professionalism, integrity, and company values when addressing employees. • Exhibit sound decision-making skills and performs with a minimum of supervision; is solution-based. • Provide clear and consistent feedback to employees on a regular basis. Coaches for performance. • Recognize next-level performance and develops a bench with a progression plan to support the needs of the company. • Ensure employee performance is accurately assessed and all Human Resource protocols and documentation are completed in a timely and efficient manner. Store and employee files are maintained according to all standards. • Adhere to all Company guidelines, policies, and programs and sets a positive example. • Identify problems and opportunities and discusses them with District Manager. • Store Operations: • Control inventory and expenses. • Direct team in handling merchandise receipts and transfers quickly and accurately. • Direct team in the visual merchandising of the sales floor. • Understand, execute, and train all cash handling and reporting functions • Properly process all register functions and ensure they are correctly followed in the store. • Ensure store is secured; respond to any alarms as directed. • Ensure the safety of employees and customers. Communicate concerns to the District Manager or Human Resources. What We're Looking For: • High school diploma or equivalent. Associate's or Bachelor's degree with a focus in Business Administration and /or Merchandising preferred. • Five years retail experience with a minimum of three years retail management experience. • Highly organized and able to adapt in a growing and changing environment. • Able to build teams, motivate, lead and influence others. • Strong problem-solving skills and the ability to make good decisions. Able to persist through challenges. • Goal-oriented and results-driven. • Exemplifies the highest standards of integrity and trust. • Excellent communicator and listener. • Collaborates and functions as part of a team. • Ability to work a flexible shift including evenings and weekends. • Performs other duties as directed. • Authorized to work in the United States without sponsorship. Environmental Factors: • Must be able to stand or walk for up to eight hours a day. • Frequent reaching and bending and twisting – below waist and above shoulders. • Frequently required to use repetitive hand to finger motions and reach with hands and arms. • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs. • Ability to climb ladders, reach and bend. • Work in temperatures ranging from 50 - 80 degrees – especially in our stock room areas. • Able to use common tools such as hammer, screw driver, and wrench for floor sets. • Use of a computer up to 60 % of the time throughout the day. Position Benefits and Perks Our pursuit of a better way isn't just about our products—it's about our people too. That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success. • Multiple Medical plan options • Dental & Vision plans • Medical and Dependent Care Flexible Spending Accounts • Health Savings Account including company contributions • Company paid Life Insurance and AD&D • Company paid Short-Term Disability • Other various voluntary benefits including: Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance • 401(k) Employer Match • Parental Leave • Paid holidays: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day • Paid Time Off: take it as you need it policy for exempt employees • Daily pay available • 40% Employee Discount Position Compensation Outline Annual Base Salary Range: $70,313 to $84,375/Year This position is eligible to participate in the company bonus program. Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. About Duluth Trading Company: Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating. From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it's all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that's hellbent on helping the world to gear up, get its hands dirty, and do.
Driver - Pick-up and Deliver
DoorDash · Johnston, IA
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th
Contact Center Representative
John Deere · Johnston, IA
Contact Center Representative There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW. John Deere is anequal opportunity employer, including disabled & veterans. Primary Location: United States (US) - Iowa - Johnston Function: Customer Experience (CA) Title: Contact Center Representative - 124453 Onsite/Remote: Remote Position This position is eligible for remote work at the present time. The arrangement may be delayed for training or other job acclimation purposes and remains subject to change. Your Responsibilities As a Service Representative in the Contact Center for John Deere Financial (JDF), you will be researching and resolving inquiries received via inbound calls from customers and channel partners (dealers, merchants, and sponsors) on a variety of finance products to achieve service level. In this position, you will also: • Document customer and channel interactions and enter descriptive information online in order to provide history and track issue resolution • Onboard/train new merchants and proactively offer services, solutions, and training to existing customers and channel partners • Resolve and make business decisions on escalated and complex questions while referencing single or multiple screens and/or documents • Troubleshoot and assist customers and channel partners on JDF websites, systems, and transaction processing • Track trends and identify streamlined processes for customer, channel, and product concerns and inform/provide feedback to appropriate departments or units Remote work may be considered for qualified candidates based on business needs and hiring manager discretion. VISA Sponsorship is NOT available for this position What Skills You Need • Experience working in a call queue environment • Experience using multiple computer resources to independently gather appropriate information, research, and resolve customer issues • Strong attention to detail, with experience adjusting to shifting priorities and continuous change in a fast-paced work environment • Experience with technical online troubleshooting, such as registering, logging in, navigating customer accounts, etc. • Experience working in a team environment (remote or on-site), with the ability to communicate effectively and manage personal accountability to complete work • A growth mindset, with the ability to learn new information and computer systems/programs quickly • If working remote, a private in-home workspace and personal ethernet cord are required, along with stable, high-speed internet What Makes You Stand Out • Customer service experience in a financial environment • Experience being proactive on customer calls to educate and/or offer solutions • Experience with Agriculture, Consumer, or Construction/Forestry products and services • Experience identifying a work process/procedure to improve and being part of the implementation Education Ideally, you will have a degree or equivalent related work experience in the following: • Bachelor's Degree What You'll Get At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including: • Flexible work arrangements • Highly competitive base pay • Savings & Retirement benefits (401K and Defined Contribution) • Healthcare benefits with a generous company contribution in the Health Savings Account • Adoption assistance • Employee Assistance Programs • Tuition assistance • Fitness subsidies and on-site gyms at specific Deere locations • Charitable contribution match • Employee Purchase Plan & numerous discount programs for personal use • Vacation and Holiday Pay $50,916.00 - $76,368.00 + Benefits Follow this link to learn more about our Total Rewards Package Must be 18 years of age or older to apply
Jimmy John's Urgent Hiring: Immediate Opening for Highly Skilled Crew Member Are you looking for a fun, enthusiastic workplace where you can thrive in a fast-paced environment? Do you enjoy working with a loving team that values your motivation and multitasking skills? If so, this delicious opportunity at Jimmy John's is perfect for you! Join Jimmy John's, where we make fresh, mouth-watering sandwiches daily with all-natural* meats and fresh veggies. As a dynamic Crew Member, you'll gain valuable customer service experience, learn efficient sandwich-making skills, and enjoy fantastic benefits like flexible scheduling and employee discounts. Become part of a motivated team that has delivered Jimmy Fresh since 1983! What You'll Do • Greet and serve each guest promptly with a friendly attitude • Prepare sandwiches quickly using fresh, high-quality ingredients • Maintain a clean and organized work area throughout your shift • Answer phones and take customer orders accurately • Handle cash transactions and communicate clearly with customers • Organize and bag delivery orders efficiently • Communicate tactfully with supervisors, teammates, and customers What We're Looking For • At least 16 years old with a passion for serving others • Motivated and responsible team player who enjoys a fast-paced environment • Ability to work flexible schedules including weekends, day, and night shifts • Physical ability to stand, bend, reach, and move in various temperature conditions (40°F to -10°F) Why You'll Love Working Here • Starting pay between $13.00 - $15.00/hr with quick raise potential • Flexible scheduling to fit your lifestyle • Store and food discounts plus freebies • Health, dental, and vision insurance options • Company-match 401(k) program for full-time employees Additional Details • On-site position at a fast-paced Quick Service Restaurant • Opportunities for career growth within a large franchise group • Work in a fun, loving environment where every day is delicious!
Carhop/ Skating Carhop (server)
Sonic Drive In · Johnston, IA
*Position:* *Carhop* *Immediate Supervisor: * Manager on Duty (MOD) *Status: * Nonexempt *Position Summary:* This position serves product to guests. *Essential Job Duties:* * Ensure that product meets operational, quality, and appearance standards before being delivered to guests * Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds * Provide friendly, quick, and polite service to guests * Promptly respond to guest requests * Report customer complaints/issues to MOD * Assist guest with payment * Make accurate change quickly and efficiently * Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot * Comply with all company policies, procedures, and operational standards * Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards * Regular attendance *ADDITIONAL DUTIES:* * Report employee complaints/issues to MOD * Move and stock food product weighing up to 50 pounds * Skating Carhop: * Complete Skating Carhop training requirements * Perform duties while on roller skates * Perform other job-related duties as assigned or required *Time/Shift Expectations:* Irregular hours; nights; weekends; and holidays *Qualifications and Job Requirements:* * Knowledge/Skills * General restaurant or retail knowledge * Basic math and reading skills * Effective verbal and written communication skills * Ability to follow directions * Customer service and multi-tasking skills *Work Environment:* Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions