Full-Time Licensed Mental Health Therapist for Addiction Recovery

Director, Out of State Medicaid (REMOTE)

Enablecomp · Franklin, TN

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. POSITION SUMMARY The Director, OSM is a key leader within the Out-of-State Medicaid function responsible for driving performance, operational execution, and client outcomes across multiple teams. This role oversees Managers, Supervisors, and Revenue Specialists, ensuring alignment of day-to-day operations with departmental strategy, revenue targets, and client expectations. The Director is accountable for setting priorities, optimizing resource allocation, and delivering consistent, high-quality results through effective leadership, performance management, and cross-functional collaboration. In partnership with senior leadership, this role identifies opportunities for continuous improvement, enhances operational efficiency, and develops leadership capability within their span of control to support sustained performance and growth. JOB RESPONSIBILITIES • Ensure the processes and inventory are in place to hit monthly, quarterly, and annual revenue expectations for the company. • Lead multiple teams through Managers and Supervisors by establishing daily, monthly, and strategic goals, ensuring alignment to revenue targets and operational priorities. • Oversee hiring, onboarding, and performance management across assigned teams, ensuring strong leadership capability and team effectiveness. • Oversee performance management processes, including goal setting, performance reviews, and accountability frameworks across Managers and Supervisors. • Oversee workload distribution and capacity planning across teams to ensure efficient execution and alignment with business priorities. • Perform regular audits and client reviews ensuring EC is delivering all requirements to the satisfaction of the client. • Measures and monitors key performance metrics and delivers concise performance reporting to stakeholders with corrective action plans for variances when appropriate. • Assists in setting the strategic direction of the Out-of-State Medicaid team and identifies areas of continuous improvement in conjunction with the leadership team. • Maintain a strong knowledge of insurance billing and reimbursement procedures and regulations. • Researches and analyzes collections systems processes in Enforcer, including process improvement and SOP enhancement recommendations. • Coordinate cross-functional resources to execute action plans for assigned accounts and resolve operational challenges impacting performance. • Oversee the implementation and adherence to quality and productivity standards across teams, ensuring consistency and accountability. • Set and adjust priorities across teams to ensure optimal resource allocation and focus on the most impactful and profitable work. • Ensure compliance with HIPAA and related regulatory requirements through oversight of processes, policies, and team adherence. • Hold Managers and Supervisors accountable for team performance, including productivity, quality, and adherence to workflows and service level expectations. • Develop and strengthen leadership capability by coaching Managers and Supervisors, building a pipeline of future leaders. • Provide guidance and oversight on complex performance management matters, ensuring consistent application of expectations and company policies. • Support operational and business transformation initiatives, ensuring adoption and execution across teams. • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. • Assist with audits and client reviews ensuring EC is delivering all requirements to the satisfaction of the client. • Other duties as required REQUIREMENTS AND QUALIFICATIONS • Bachelor's degree in business or healthcare administration preferred. High School Diploma or GED required. • 7-10 years' experience in management or supervisory experience with team size of 10+. • 6+ years' experience in healthcare setting, information technology company or managed care industry, preferably in the area of Finance/Collections, Business Operations or Revenue Recovery. • Experience working with internal teams while serving in a client facing or client support role. • Knowledge and understanding of financials, HMO's, hospital revenue cycle process, ancillary and provider contract language and familiarity with healthcare and provider data sets. • Extensive level of understanding of insurance payer/provider claim processing and subsequent data requirements. • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). • Timely and regular attendance. • Equivalent combination of education and experience will be considered • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. SPECIAL CONSIDERATIONS & PREREQUISITES • Practices and adheres to EnableComp's Core Values, Vision and Mission • Strong and professional written and oral communications skills. • Has worked in a production environment and can meet deadlines. • Excellent people skills to interface with multiple internal stakeholders. • Demonstrated ability to successfully work collaboratively within a team and cross-functionally. • Proven success in obtaining quantifiable results from and setting priorities for direct reports. • Organized and can handle multiple projects simultaneously. • Ability to set and manage multiple priorities among several teams. • Experience communicating obstacles & challenges and developing action plans to present to management. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: "I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other." - Revenue Specialist "I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun." - Supervisor, Operations

Director, Client Success - Revenue Cycle - (REMOTE)

Enablecomp · Franklin, TN

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Director, Client Success, is responsible for managing and growing client relationships through hands on partnership and collaboration with both EnableComp operations and sales leadership. This role focuses on delivering exceptional service, aligning client expectations with internal capabilities, and driving satisfaction and retention through consistent, proactive communication. The Director acts as an extension of the client, translating needs into actionable plans, resolving challenges, and identifying opportunities to enhance performance and expand market share through consistent service that exceeds client expectations. Key Responsibilities • Participate in entirety of Client Lifecycle. Sales process, Implementations, Project Go Lives, Business Reviews, and identify additional Cross Sell opportunities • Will oversee Client Success activities for designated clients. • Communicate and coordinate with EnableComp Leadership to ensure all job duties as assigned are executed professionally and timely in accordance with EnableComp standard. • Acts as an "ambassador" for a fast-paced, detail oriented supportive team by facilitating friendly, courteous, efficient, and well-presented service to assigned clients. • Manages KPI metrics including, but not limited to, customer surveys, scoring and client retention goals. • Reviews, understands and tracks assigned client's performance goals and meets regularly with assigned clients to review their status and progress with an emphasis on highlighting EnableComp's value proposition and ROI across product lines. • Generates EnableComp's monthly and quarterly reporting packages, delivers to assigned clients timely, and ensures they consistently reflect the pertinent EnableComp metrics and benchmarks. • Collaborates with internal teams to develop and implement client specific strategies and action plans for communication, resolution of open internal/external items and maximization of current and future revenue, including the identification of cross-sell opportunities. • Works closely with IT and Product Support teams regularly on file corrections, updates, and automation. • Schedules and attends regular meetings or conference calls with assigned clients to discuss status and reports and ensures the necessary EnableComp team members contribute appropriately. • Develops agendas and other presentation materials, create meeting summaries and generate meeting deliverables. • Assists Implementation with the roll-out of any process update/rollout initiatives and manage client deliverables post-implementation. • Manages and controls client obligations, maintaining a high level of customer satisfaction at all levels of the organization. • Participates in internal client account review meetings (sales forecast, at risk, etc.). • Use of independent judgement and discretion as it relates to responsibilities detailed above. • Other duties as required. Requirements & Qualifications • Bachelor's Degree in Business, Sales/Marketing or other related field of study • Must have 7-10 years demonstrated experience in account management in the healthcare technology industry, specifically engaging hospital revenue cycle management. • Equivalent combination of education and experience will be considered. • Experience with claims billing and IT/EDI systems preferred. • Experience with CRM software (e.g. Salesforce.com) • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Key Considerations & Prerequisites • Effective polished professional presentation skills for developing/communicating analytics, results and ROI to all stakeholders. • Strong passion for serving the needs and expectations of the client. • Must be a self-starter and able to work independently as well as partner and collaborate with internal departments and leaders. • Excellent written and oral communication skills to communicate with internal stakeholders and external clients. • Demonstrated experience managing stressful situations effectively through difficult conversations, communicating obstacles, challenges and developing action plans to present to management. • Demonstrates a consultative relationship style both internally and externally; is a team player and has a positive-can-do attitude. • Strong analysis and problem-solving skills. • Must be able to manage conflicting priorities, while being extremely adaptable and flexible. • Up to 30% travel required. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: "I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other." - Revenue Specialist "I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented an

Licensed Mental Health Counselor - Remote Position at Serene Reflections Healthcare Services

Serene Reflections Healthcare Services, LLC · Olympia, WA

Position Overview Serene Reflections Healthcare Services, LLC is seeking a dedicated and compassionate Licensed Mental Health Counselor (LMHC, LMFT, LICSW) to join our team. This full-time position offers a unique opportunity to provide mental health support from the comfort of your own home while making a significant impact on the lives of clients in our community. You will be an integral part of our mission to foster emotional well-being and resilience through personalized care and professional collaboration. About the Organization At Serene Reflections Healthcare Services, LLC, we are committed to providing comprehensive mental health services to individuals and families in the Olympia, Washington area. Our community health clinic focuses on accessible and high-quality care, addressing a wide range of mental health challenges. With a client-centered approach, we prioritize the unique needs of each individual, creating a supportive environment that encourages healing and personal growth. Work Environment This remote position allows you to enjoy the flexibility of working from home while remaining connected with a vibrant team of mental health professionals. You will collaborate with colleagues and supervisors across various levels of the organization, engaging in regular meetings, supervision sessions, and professional development opportunities. Our virtual work setting combines innovative technology with a supportive culture, ensuring that you can perform your best work while maintaining a healthy work-life balance. Key Responsibilities As a Licensed Mental Health Counselor, your day-to-day activities will include, but are not limited to: • Supporting treating therapists by scoring, interpreting, and reporting on psychometric assessments, ensuring accurate and relevant clinical insights. • Conducting regular supervision sessions in collaboration with the site supervisor to enhance clinical skills and service delivery. • Joining staff meetings and clinical discussions to contribute to a cohesive team approach to client care. • Identifying and leveraging agency resources, services, and systems to optimize client support. • Completing comprehensive orientation processes, including familiarization with policies and meeting fellow staff members. • Preparing for client sessions by reviewing case notes and conducting targeted research on presenting issues to inform treatment plans. • Participating in small group supervision and seminars that involve reviewing audiovisual materials and collaborative learning. • Maintaining detailed and accurate client records, both written and electronic, to ensure continuity of care and compliance with regulatory requirements. • Coordinating with partner agencies to facilitate comprehensive support services for clients. • Researching best practices to enhance the quality of care delivered in various assignments and projects. • Conducting client consultations and collaborating effectively with other professionals within the agency. • Writing thorough case notes, assessments, and evaluations to document client progress and inform treatment strategies. • Contributing to the development and implementation of individualized treatment plans (ITP) tailored to each client's unique needs. Patient Population / Client Focus Your role will involve working with a diverse client population within our community health clinic. You will address a wide array of mental health issues, including anxiety, depression, trauma, and relationship challenges. Understanding the complexities of each client's situation and fostering a therapeutic alliance will be key to your success in this role. Qualifications • Must be authorized to work in the United States. • Possess strong clinical skills and the ability to cultivate rapport and trust with clients through empathy and active listening. • Excellent communication and interpersonal skills are essential for collaborating with colleagues and engaging clients. • A Master's degree in Psychology, Counseling, Social Work, or a related discipline is required. • A valid Social Work License (LMHC, LMFT, LICSW) is mandatory as per state regulations. • No history of medical malpractice claims, verified through a third-party check. Preferred Experience While all qualified candidates are encouraged to apply, previous experience in a community health setting or with a similar population will be considered a significant asset. Familiarity with electronic health record (EHR) systems and psychometric assessment tools is also beneficial. Compensation and Benefits This position offers a competitive salary range of USD 52,000 to 100,000 per year, commensurate with experience and qualifications. Additionally, our benefits package includes: • Life and disability insurance to provide support in unforeseen circumstances. • Professional liability insurance, ensuring peace of mind as you practice. • Employee assistance program focused on mental health support for staff. • Minimal paperwork to allow you to focus on client care. • A full caseload that guarantees a busy and fulfilling schedule. • Comprehensive medical, dental, and vision insurance to promote overall well-being. Career Growth Opportunities At Serene Reflections Healthcare Services, we believe in investing in our employees' growth. You will have access to ongoing professional development and training opportunities, enabling you to enhance your skills and advance your career in mental health counseling. Why Join Our Team When you join Serene Reflections Healthcare Services, you are not just taking a job — you are embarking on a meaningful career path where your passion for helping others can flourish. We offer a supportive and collaborative work environment that empowers you to inspire and uplift clients. If you share our commitment to making a difference in mental health care, we invite you to apply today! Application Information If you are ready to take the next step in your career and make a positive impact in the lives of others, please submit your application along with your resume and cover letter. We look forward to reviewing your qualifications and potentially welcoming you to our dedicated team at Serene Reflections Healthcare Services in Olympia, Washington.

Position Overview The Bloomingdale Psychotherapy Center is seeking a dedicated and licensed Mental Health Counselor to provide essential mental health care services to incarcerated individuals in Olympia, Washington. This full-time remote position emphasizes the delivery of compassionate and professional assessment and counseling services for individuals requiring therapeutic support within the correctional health environment. If you are passionate about contributing to the mental well-being of those in the justice system and have a proven track record in mental health counseling, we encourage you to apply. About the Organization Bloomingdale Psychotherapy Center is a leading provider of mental health services focused on delivering compassionate care via telehealth methodologies. Our mission is to improve the quality of life for individuals experiencing mental health challenges, particularly within underserved populations, such as those in correctional facilities. Our team consists of qualified professionals committed to evidence-based practices that ensure our clients receive the best possible care tailored to their specific needs. Work Environment This role is entirely remote, allowing for flexibility while ensuring that mental health services are accessed wherever the patient resides. The Telehealth facility is equipped with robust digital communication tools, ensuring that counselors can effectively engage with patients while maintaining confidentiality and adhering to all professional standards. This innovative approach to therapy ensures that counseling services are accessible to all, regardless of physical barriers. Key Responsibilities • Conduct thorough mental health evaluations, crisis interventions, and continued assessment and follow-up care to ensure comprehensive support for each patient. • Identify and coordinate appropriate treatment plans and dispositions, determining the most effective level of mental health care necessary for each individual. • Maintain accurate and timely documentation in accordance with state regulations and organizational policies, including required statistical reports. • Collaborate effectively with the Department of Correction to facilitate patient access, safe housing, and appropriate treatment options. • Lead and facilitate group therapy sessions within mental health observation units, fostering a supportive environment for peer engagement and recovery. • Participate in weekly clinical supervision discussions with a Clinical Supervisor to continuously improve counseling skills and stay updated with best practices. • Engage in mental health and medical rounds as assigned, contributing to multidisciplinary assessments of patient needs. • Partake in case conferences and treatment planning sessions for patients who are receiving or being evaluated for mental health treatment. • Conduct psychological testing when required to deepen the understanding of a patient's behavioral and mental health status. • May oversee social work interns or volunteer students, providing mentorship and insights into effective patient care practices. • Fulfill any additional responsibilities as directed by the Unit Chief, Assistant Unit Chief, and Clinical Supervisor, ensuring that the needs of the facility are met. Patient Population / Client Focus The ideal candidate will work primarily with incarcerated individuals facing various mental health challenges, including behavioral issues, substance use disorders, and severe mental illnesses. Your expertise will play a significant role in addressing their specific needs, fostering recovery, and improving overall mental well-being. You will be essential in navigating the complexities of mental health care in a correctional setting. Qualifications • A valid mental health counseling license (LICSW, LMHC, or LMFT) in the state of Washington is mandatory. • A Master's degree or doctorate in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution is required. • A minimum of five years of full-time, paid professional experience providing direct patient care in a behavioral health setting is essential. Preferred Experience Preference will be given to candidates with extensive experience working with adult populations exhibiting behavioral problems, substance use histories, and severe mental illnesses. Experience within inpatient settings or correctional health environments is particularly advantageous, as it demonstrates readiness to handle the unique challenges presented by this patient demographic. Compensation and Benefits The salary for this position ranges from $115,000 to $130,000 annually, commensurate with experience and qualifications. In addition to competitive compensation, Bloomingdale Psychotherapy Center offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and opportunities for professional development and training. Career Growth Opportunities Joining our team means more than just a job; it's a pathway for your professional advancement. We value continuous learning and provide employees with access to ongoing training, workshops, and potential leadership roles. Our supportive environment encourages professionals to enhance their skills and grow within the organization. Why Join Our Team At Bloomingdale Psychotherapy Center, you will be part of a supportive community dedicated to improving the mental health of vulnerable populations. You will have the unique opportunity to make a real difference in the lives of those who require comprehensive mental health support, all while working in a flexible and innovative telehealth environment. If you are enthusiastic about making a positive impact and are ready to engage with a compassionate team of professionals, we encourage you to apply. Application Information If you are interested in this rewarding opportunity, please submit your application online by clicking the "Apply Now" button and include your resume for consideration. We look forward to reviewing your application and exploring the possibility of you joining our dedicated team at Bloomingdale Psychotherapy Center.