CLUB Customer Service Associate
Bass Pro Shop · Post Falls, ID
Job description(tap to read)
CLUB Customer Service Outfitter The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. Essential Functions: • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. • Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience. • Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs. • Demonstrates products to customers. • Remains knowledgeable of advertised sales. • Helps meet metric goals and objectives for self and store. • Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized. • Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications. • Provides daily feedback and reports in a timely and accurate manner. • Provides peer coaching, recognition, and support as a CLUB advocate and representative. • Provides service to all areas of the store based on business need. • All Other Duties As Assigned Experience/Qualifications: • Minimum Degree Required: High school diploma or equivalent experience • Experience: 0 to 2 Years of Experience Knowledge, Skills, and Ability: • Excellent organization skills and attention to details. • Experience in a customer service environment. • Excellent verbal and written communication skills. • Adaptability to new processes and procedures. • Excellent self-motivation and initiative while unsupervised. Travel Requirements: • N/A Physical Requirements: • Stand and/or walk during shift to assist customers on the sales floor, etc. • Hear well enough to constantly communicate with others to exchange information • Constantly repeat motions that may include the wrists, hands and/or fingers • Constantly assess the accuracy, neatness and thoroughness of work assigned • Light work that includes lifting and moving objects up to 20 pounds constantly • Occasionally ascend or descend ladders, stairs, step stools, etc • Occasionally work in noisy environments Independent Judgement: • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! • Dental • Vision • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Bass Pro Cares Fund • And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Cabela's
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ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers—who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. JOB LOCATION: 3273 E Seltice Way, Post Falls, ID, 83854 ROLE OVERVIEW: What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: • Change oil • Check and refill fluids • Rotate tires • Test and replace batteries • Inspect and replace lights and wipers • Perform an 18-point maintenance check • And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future. Here's a look at some of our unique benefits: • Compensation: $17.00 per hour weekly pay. • Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months. • Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. • Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. • Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. • Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. • Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning—and we'll help you every step of the way. We seek team members with: • Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) • An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team • This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions • English fluency in reading, writing, and speaking We expect you can: • Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds • Crouch, bend, twist, and work with your hands above your head • Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself—bring what drives you. *Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.