Remote Property Customer Support / Administration Specialist

Job description

Remote Property Customer Support / Administration Specialist Los Angeles, California, United States $ 40.00 - 60.00 (US Dollar) Remote position About the Job Remote Property Customer Support / Administration Specialist Evolution Sports Group is a leading property management company that specializes in managing properties for sports teams and athletes. Our team is dedicated to providing exceptional service and support to our clients, helping them find the perfect property for their needs. We are a growing company with a dynamic and collaborative team culture, and we are looking for a Remote Property Customer Support / Administration Specialist to join our team. Position Overview: As a Remote Property Customer Support / Administration Specialist, you will play a crucial role in ensuring our clients receive the best possible service and support. You will be responsible for managing a portfolio of properties, providing customer support to clients, and assisting with administrative tasks. This is a full-time, remote position that offers a competitive salary and benefits package. Key Responsibilities: • Manage a portfolio of properties, including coordinating maintenance, inspections, and tenant relations • Provide exceptional customer support to clients, including responding to inquiries and resolving any issues that may arise • Assist with administrative tasks such as data entry, document preparation, and record-keeping • Collaborate with the team to develop and implement strategies to improve customer satisfaction and retention • Stay up-to-date on industry trends and developments to ensure our clients receive the best possible service • Other duties as assigned Qualifications: • High school diploma or equivalent; Bachelor's degree. • 2+ years of experience in property management, customer service, or a related field • Excellent communication skills, both written and verbal • Strong organizational and time-management skills • Proficient in Microsoft Office and property management software • Ability to work independently and as part of a team • Strong attention to detail and problem-solving skills • Ability to multitask and prioritize tasks effectively • Experience working remotely is a plus Benefits: • Competitive salary • Health, dental, and vision insurance • 401(k) retirement plan • Paid time off and holidays • Professional development opportunities • Collaborative and supportive team culture Package Details Compensation & Bonuses • Competitive Pay Rate: $40$60/hr based on experience and performance • Paid Training: $40/hr for 1-week onboarding training • Training Completion Bonus: $700 instant incentive after setup and training Work Schedule • Flexible Scheduling: Choose Full-time (3040 hrs/week) or Part-time (20 hrs/week) • Options for morning, afternoon, or evening schedules • No weekends required unless preferred Remote Work & Equipment • 100% Remote Position U.S.-based only • Company-Provided Home Office Setup, including: • High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package • Paid Time Off (PTO) + Paid Sick Days • Health, Dental & Vision Insurance • Mental Health Support Access (virtual consultations) • Paid Holidays • 401(k) Retirement Savings Option (where applicable) Career Growth & Stability • Guaranteed long-term placement with stable weekly hours • Fast-track promotion opportunities every 36 months • Company-sponsored certifications & skills training • Internal mobility program move into leadership, QA, HR, or project roles Extra Perks • Monthly wellness allowance • Employee recognition rewards • Birthday stipend or digital gift card • Annual performance review with salary increase potential