FT - Customer Service Representative - Work From Home
Sharecare · Orlando, FL
Job description
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Comprehensive Medical-Dental-Vision-Disability-Life-Pet / Employer Contributions to HSA-FSA / 401(k) matching / Generous PTO - As a Customer Service Rep at Sharecare, you will: Handle incoming customer inquiries via phone, email, and chat; Provide exceptional customer service by actively listening and addressing any concerns or issues; Accurately and efficiently document customer interactions and resolutions; Collaborate with other team members to ensure a seamless customer experience; Troubleshoot technical issues and escalate to appropriate departments when necessary; Proactively identify and suggest improvements to processes and procedures...Hiring Immediately >>
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