Remote Customer Service Associate
Virtual Vocations · Centralia, WA
Job description
Supporting bank partners, merchants, and cardholders, the full-time Remote Customer Service Associate will manage high volumes of inbound calls, resolve electronic payment inquiries, and document interactions accurately in a remote environment.Key responsibilitiesAnswer inbound calls regarding electronic payments and account activity, providing assistance and resolving issuesDocument customer interactions and resolutions accurately while meeting productivity and quality standardsTroubleshoot basic technical and service issues related to payment processing and escalate complex issues as neededRequired qualifications1+ years of experience in a customer-facing role, preferably in a call center or financial services environmentProficiency in using a computer to navigate multiple applications and document customer interactionsAbility to troubleshoot basic service and technical issues related to electronic paymentsHigh school diploma or equivalent combination of education and experienceAbility to maintain a quiet and secure work environment for uninterrupted customer conversations
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" "" Licensed Clinical Social Worker (LCSW) Wage: Up to $120.55/hour Licensed Clinical Social Worker — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required. About you ● You're a fully-licensed Clinical Social Worker at a Master's level or above with LCSW, LICSW, or LCSCW licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You're ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance: Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. "
Border Patrol Agent
United States Customs and Border Protection · Centralia, WA
NEW RECRUITMENT AND RETENTION INCENTIVES! IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations. U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align...
$104k/yr
CDL-A Team Truck Driver Job (Up to $104K/YR) - Apply now!
Hiring Drivers Now · Centralia, WA
CDL-A Team Truck Driver Job (Up to $104K/YR) Apply today and within 24 hours you'll receive multiple job offers. Earn Up to $104K/YR based on position/location. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Teams earn up to $104K/Yr. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!
Customer Service Rep - Remote- East Coast
SYSCO · Centralia, WA
Position Summary: Who We Are: Guest Worldwide is a leading global manufacturer and distributor to the Travel and Leisure industry, providing products to over 25,000 hotels in 109 countries. We manufacture personal care amenities and a full range oftextiles, and, we distribute nearly everything else you find in the hotel public guest areas in the hotel room. Recently achieving a billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 54 billion dollar, industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. The Customer Service Representative provides customer and Territory Managers (TMs) support with the sales of hotel and operational supplies. Primary Responsibilities: Customer & Territory Manager Support: • Answer incoming calls and emails from TMs. Research and provide information such as estimated time of arrival (ETA), customer history data, order tracking, delivery issues, proof of delivery, etc. • Provide customer with order history information (i.e., item #, quantity, etc.) and pricing. • Process orders (including new, cancellation or additions to current order), invoices, credits/returns and respond to customers' inquiries. • Enter and update vendor drop ship orders, including vendor manufacturer ID, cost of goods, color specifications, sizes, etc. • Back Orders - If item is out of stock, check ETA. If not readily available, check availability of stock to determine if shipment can wait, needs to be pulled from another Distribution Center or substituted with a replacement item. • Research and obtain ETA, proof of delivery, shipment tracking and information on returns and other request as needed. • Prepare and send customer order acknowledgments. • Inform TM and customer of standard procedures, order status and/or resolution of problems, if applicable. Follow up, either verbally or in writing to ensure proper customer satisfaction. Problem Resolution • Review and resolve issues with customer orders such as delivery issues, shipment discrepancy and back orders. Review and process Adjustment Request Form or Return Material Authorization following approval. Review any exceptions to Company's standard shipping policies with management. Training • Regularly participate in Sysco Interactive University (SIU), vendor and other company training programs. Communicate regularly with internal Departments : • Accounting - update on orders for Release on Hold. • Purchasing - tracking and proof of delivery, ETA on drop shipments, items discontinued for delivery replacement items Minimum Education, Including Degrees & Certifications: • High School diploma or GED required. College degree preferred. Minimum Experience (Years & Type of Experience): • 2 years' Customer Service experience, including working knowledge of shipping procedures and practices; inventory control processes, procedures and practices; and inventoried product line specifications (dimensions, weight, etc.). • Call Center experience a plus. Skills & Abilities (Years & Type of Experience): • Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency. Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff. Capable of working with internal staff from other departments in a proactive and constructive manner. • Customer Service - Respond promptly to requests for service and assistance as needed. Follow up as needed. • Planning / Organization - Ability to prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Uses time effectively. • Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. • Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions. • Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitments. • Detail Oriented - Attention to details and accuracy. • Proficient use of MS Windows and Office (Word, Excel, PowerPoint, Access and Outlook) and familiarity in maintaining a customer database and Internet navigation. Physical Demands & Work Environment: The physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. • While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. • This position primarily works in an office environment. The noise level in the work environment is usually moderate. • This position may require evening and weekend work depending on business needs. Guest Worldwide is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. This job description supersedes prior job descriptions. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.