Alabama State Coordinator
communities unlimited · Centralia, WA
Job description
State Coordinator Description: The State Coordinator of Community Infrastructure supervises state environmental program staff, manages state-level contracts, and provides technical assistance to rural communities addressing water and wastewater infrastructure needs. The position supports project planning, financing, utility operations, and community development as part of Communities Unlimited's partnership with the Rural Community Assistance Partnership (RCAP). Work Location: An ideal candidate will work from home; however, candidate must currently reside in the state of Alabama. State Coordinator Benefits: Medical, dental, and vision insurance Health Savings Account with annual employer contributions Flexible Spending Accounts Company-paid Short-Term & Long-Term Disability and Basic Life Insurance Employer 401k Match Paid holiday, vacation and sick time. State Coordinator Requirements: Education Option A: Bachelor's degree in environmental sciences, social sciences, management, public administration or related field preferred and 8 years' experience. And 1 year of supervisory experience. Option B: High School diploma and Current Water or Wastewater Operator Certification with a minimum of 12 years of experience in operating and/or managing community environmental management systems is required. And 1 year of supervisory experience. Knowledge of federal, state, local, and private-sector funding programs, regulations, and statutes impacting rural water, wastewater, and environmental management systems.Experience providing technical assistance to rural communities, with demonstrated knowledge of water and wastewater system operations, engineering practices, terminology, and regulatory compliance.Proven ability to supervise professional staff, establish performance goals and objectives, and prepare formal reports and program progress reports.Experience managing state and federal contracts and identifying or developing funding opportunities is strongly preferred.Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. State Coordinator Duties: Supervise and support environmental program staff within the state, including recruitment, onboarding, training, performance management, and workload distribution.Provide technical assistance to rural communities and water/wastewater utilities, helping address operational, regulatory, financial, and infrastructure challenges.Develop reports, feasibility studies, rate analyses, project documentation, and recommendations to support informed decision-making by community leaders and utility officials.Monitor and manage state environmental program activities to ensure compliance with contract requirements, achievement of program goals, and effective service delivery.Build and maintain strong relationships with federal, state, and local agencies, serving as a key liaison for funding, regulatory, and technical assistance partnerships.Conduct training and outreach activities, maintain accurate project records, ensure compliance with organizational policies and grant requirements, and support special projects and organizational initiatives. EOE Compensation details: 78000-82000 Yearly Salary PIef5fa8d8734a-25448-41105309aa415a4b-8b21-40fc-a65c-70d2b25ca29a
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Call Center Representative (CCR) We are seeking a highly motivated and skilled Call Center Representative (CCR) to join our team. The Call Center Representative (CCR) is responsible for handling both inbound and outbound phone calls, providing support, documenting information, and resolving issues. This role supports the entire organization as it is the first point of contact for incoming calls from clients, vendors, suppliers, and more. The CCR must be able to manage a high volume of calls in a friendly, professional and efficient manner, while following the call routing and documentation processes and procedures. This role requires effective communication, problem-solving skills, fast-pace, a positive attitude, and multi-tasking. The CCR will interact with clients, technicians, and internal teams, utilizing a variety of TailWind systems, to ensure seamless service delivery. Essential Functions • Answer incoming calls from clients, vendors, suppliers, and more. • Follow protocol for specific call types, including triage and escalation when necessary. • Document required information into the corresponding systems to ensure accurate tracking and resolution. • Efficiently navigate company systems to access client and vendor data, update records, and complete service tasks. • Manage check-in and check-out calls from our vendor technicians and review deliverables provided to ensure that all required job tasks were completed. • Assist with 24-hour and 1-hour scheduling reminder calls to our vendor technicians. • Follow company policies, procedures for call handling & routing, issue resolution, & cross-department collaboration. • Consistently conduct activities in a friendly, professional and courteous manner. • Other Duties as assigned. Required Education and Experience • High School Diploma • Computer Experience • Self-starter and proven ability to work independently and on a team • Proficiency with Microsoft Office suite of PC Tools • Phone skills, including familiarity with complex or multi-line phone system • Ability to work in a fast-paced environment, multi-task, and meet deadlines • High degree of accuracy and attention to detail • Ability to remain calm and composed under pressure or during challenging calls • Previous successful experience in a call center or customer service role is a plus! Why Join Us? Remote Full-Time - This position will be remote full-time in one of the following states only: Florida, Iowa, Minnesota, North Carolina, Ohio, or Wisconsin. Dynamic Environment: Work in a fast-paced, supportive, and collaborative team. Career Growth: Opportunities for career development and advancement within the company. Comprehensive Benefits: 401K Match, Medical, Dental, Vision, HealthiestYou!, Basic Life Insurance, Voluntary Life Insurance, Short Term Disability, Long Term Disability, Hospital Confinement, Accident, Specified Disease, Paid time Off (PTO), Floating Holiday, Birthday PTO. Compensation $17-$21 per hour If you are passionate about delivering outstanding customer service and thrive in a fast-paced, team-oriented environment, we encourage you to apply and become a part of our growing company!
$85k–$110k/yr
$85 - $110K /Yr! Hiring CDL-A Truck Drivers - Quick Apply!
Hiring Drivers Now · Centralia, WA
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