Remote Customer Service Representative
Easy Recruiter · Centralia, WA
Job description
Remote Customer Service Representative Aurora, Illinois, United States About the Job The Remote Customer Service Representative (CSR) is a remote position, responsible for providing friendly and helpful service to all customers that call into the Call Center. CSRs are assigned a queue of early-stage delinquent auto finance accounts ranging from 4-30 days past due for payment reminders and resolution of accounts. CSRs will utilize appropriate techniques, strategies, and collection efforts to identify a quick and acceptable solution. Essential Job Functions • Answer and handle calls regarding accounts and other related questions utilizing appropriate compliance and security measures to identify customers and protect against fraud • Actively listen and ask questions to determine customer needs to ensure proper routing of call and/or presentation of a solution to their inquiry. • Collect on assigned delinquent accounts in a timely and effective manner, within established guidelines • Document all communications and transactions of material manner with customers • Protect the confidentiality of all aspects of the companys operations, portfolio, customer information, and computer technology • Working knowledge of state and federal laws applicable to collections, including FDCPA, TCPA and Rees-Levering among others • Actively participate in team meetings to improve workflows, collection processes, and department efficiencies. Additional Job Functions • Work effectively in a high-pressure, high-volume environment • Display professionalism and empathy • Handle customer questions with a goal of resolving all issues within first contact/call • Demonstrate strong verbal and written communication skills • Refer available services to meet customers needs • Excellent computer skills including proficiency with Microsoft Suite products • Contribute to department projects as assigned • Other related duties as business needs arise Qualifications and Education Requirements Two or more years in a Call Center environment preferred with related work experience in customer service, banking/finance, or collections. Knowledge of collections processes and tactics. Interpersonal skills with the ability to work in a team and interact with all levels of personnel. Reliable with excellent time management ability, must meet deadlines and quotas. High school diploma or equivalent required. Preferred Skills Ability to speak, read and write in both English and Spanish. Excellent understanding of reporting and report databases. Proficient in Microsoft Office applications. Excellent verbal and written communication skills. Strong problem solving and decision-making skills.
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Class A CDL Truck Driver Job Hiring Now! (Up to $110/YR!)
Hiring Drivers Now · Centralia, WA
Class A CDL Truck Driver Job Hiring Now! (Up to $110/YR!) Apply today and within 24 hours you'll receive multiple job offers. Up to $110/YR based on position/location. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Salary: Up to $110/YR Apply now to receive your job offers!
$85k–$110k/yr
$85 - $110K /Yr! Hiring CDL-A Truck Drivers - Quick Apply!
Hiring Drivers Now · Centralia, WA
Now Hiring CDL-A Truck Drivers! Apply today and within 24 hours you'll receive multiple job offers. Earn $.60 - $.80+ CPM and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!
COME GROW WITH US!! MUST live in states KY, IN, SC, WV, AL, VA, MD, OH, TN or FL to qualify! Full Time Work Hours Or Shift: Monday - Friday, 9 am - 6 pm Salary: $16-$17 per hour Location: Fully Remote Weed Man is the fastest growing lawn care company. As we continue our successful growth, now is the perfect time for you to join our amazing team. Together, with the greatest products, service, and employees in the world, Weed Man Louisville will continue to be Louisville's choice when it comes to selecting a lawn care professional. Come to work with your passionate, enthusiastic attitude, and you will experience the thrill of being a part of a winning team as well as being rewarded with many opportunities for personal growth! Excellent phone & organizational skills are a must. Computer skills, the ability to perform multiple tasks, & keen attention to details required for our fast-paced office. As our Customer Service Representative professional, you will be responsible to work closely with our Sales, Technical, and Administrative managers to coordinate and process numerous duties, as well as answering a large volume of incoming phone calls and addressing the needs of those callers. You will interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone sales. Please apply if you are a highly motivated and passionate individual looking for a great opportunity who meets the following job requirements: • Excellent oral & written communication skills • Advanced problem-solving skills • Proven time management • Ability to perform multiple tasks simultaneously, accurately, & in correct priority • Previous customer service experience Technology Requirements • High Speed Internet • Webcam • Noise Canceling Headphones • Desktop/Laptop (No Chromebooks) • Distraction Free Workspace • 2 Monitors highly preferred but not required As an associate, you will enjoy: • Ability to work independently and as part of a team • Health Benefits • Competitive Salary and Bonus Program • Industry and Company Training • Advancement Opportunities Job Type: Full-time Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance • Holiday pay • Work from home Work Location: Remote