Telephonic Triage Nurse
Gentiva Hospice · Centralia, WA
Job description
Overview Answer with Care. Guide with Compassion. Support Every Step. We are seeking a dedicated Telephonic Triage RN to join our clinical call center team. This position is responsible for providing high-quality triage and nursing support over the phone for hospice patients and families during after-hours, holidays, and peak volume times. If you're an experienced, compassionate RN with strong clinical judgment and excellent communication skills, we invite you to bring your expertise home-literally. About the Role: The Telephonic Triage Nurse provides timely, expert guidance and support over the phone to hospice patients and families. This critical nursing role includes assessing symptoms, prioritizing calls, managing urgent care needs, and determining when an in-person visit is necessary. Key Responsibilities: • Receive and respond to calls for assigned hospice service areas • Prioritize urgent needs and assess callers' symptoms to guide care decisions • Assign on-call staff or provide treatment guidance per Plan of Care • Provide education, emotional support, and continuity of care • Collaborate with the interdisciplinary team to manage symptoms and avoid crises • Document all calls accurately in electronic medical record systems • Promote patient/family choices and quality of life at end of life • Participate in Quality Assessment and Performance Improvement programs • Maintain professional and compassionate communication with all stakeholders • Provide triage coverage for multi-state/multi-agency network About You Qualifications: • Graduate of an accredited nursing program • Current Registered Nurse (RN) license in a NLC Compact State • Three (3) years of clinical nursing experience • At least two (2) years of experience in hospice, oncology, long-term care, or home health • Bachelor's degree in nursing (BSN) preferred • Prior experience in telephone triage strongly preferred • Proficiency in EMR systems and Microsoft Office Suite • Current CPR certification, valid driver's license, and automobile insurance Work From Home Requirements: • Reliable high-speed internet (minimum 10 MBPS download / 5 MBPS upload) • Dedicated, quiet workspace • Comfortable wearing a headset up to 12 hours • Ability to navigate multiple computer screens (dual monitors + laptop) • Ability to report to nearest Gentiva branch if needed due to equipment issues Skills and Traits for Success: • Deep knowledge of hospice care and end-of-life needs • Strong patient assessment and communication skills • Ability to remain calm, clear, and compassionate in emotional or urgent situations • Adaptable, dependable, and solutions-focused • Strong documentation and time management capabilities • Sensitivity to diverse backgrounds and experiences We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): • Competitive Pay • 401(k) with Company Match • Career Advancement Opportunities • National & Local Recognition Programs • Teammate Assistance Fund Additional Full-Time Benefits: • Medical, Dental, Vision Insurance • Mileage Reimbursement or Fleet Vehicle Program • Generous Paid Time Off + 7 Paid Holidays • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) • Free Continuing Education Units (CEUs) • Company-paid Life & Long-Term Disability Insurance • Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Ready to support patients when it matters most? Apply now and bring your nursing skills home. Make every call count. Legalese • This is a safety-sensitive position • Employee must meet minimum requirements to be eligible for benefits • Where applicable, employee must meet state specific requirements • We are proud to be an EEO employer • We maintain a drug-free workplace Location Gentiva Hospice Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include: • Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon • Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care • Home health care: Heartland Home Health • Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
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Class A CDL Truck Driver Job Hiring Now! (Up to $110/YR!)
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Retail Merchandiser
UNFI · Centralia, WA
*This role requires heavy traveling in the Phoenix AZ area. Travel is required up to (95)% for this position. Job Overview: The Retail Merchandiser provides consistent, quality service within a specific customer or independent customer location. Services can include but are not limited to stocking and merchandising products at shelf, providing reset support in remodels and new stores, executing continuity/Home Store and cycle coverage programs for a particular group of customers and may include ordering of products. At times the Retail Merchandiser will assist in stretch projects where needed. The Retail Merchandiser can receive directions from Sr. Retail Merchandiser, Retail Merchandising Coordinator/Supervisor/Manager/or Director. Job Responsibilities: • Ability to read, understand and implement planograms in store. Adjust sections as necessary based on evaluation with or without planograms. Report feedback on specific planogram compliance or item availability concerns, to the appropriate parties. • Visits retailers on Home Store or Field Sales program on a provided schedule, to execute customer specific plans. Providing effective feedback and follow-up. Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for the location • Rotate stock and remove out-of-code products. Process Merchandise returns and issue credits according to company policy. • Interpret and facilitate internal reports related to assigned project. Complete required paperwork accurately and timely. • Seize opportunities to increase sales through creative merchandising Techniques. Sell promotional and sales programs as assigned. Follow through on customer product requests. • Responsible for maintaining effective business relations with customers and UNFI Stakeholders, this is accomplished through in-person interactions at store, via phone calls, and emails to the sales team and customers. • Order products that align with customer needs and effectively display them in stores. Assist in hanging Shelf Tags, and promotional POS/POP Materials and resets. • Develop and implement action plans with assistance from Supervisor or Account Manager on assigned projects. Ensure project deadlines are met and completed within budget. • Positively Engage customers on the full Professional Services Portfolio to strengthen customer/UNFI relationship. Job Requirements: Education/Certifications: • High School degree required. • Valid driver's license is necessary. • Auto Insurance levels that meet UNFI requirements. Experience: • Minimum 1-year related experience in Retail or Distribution. • Prior customer service experience in a retail setting. • Food related product experience desired. Knowledge/Skills/ Abilities: • Ability to work independently. • Strong organizational skills, time management skills and attention to detail. • Ability to read, understand and implement planograms. • Basic computer skills involving Microsoft Suite of Software. • Excellent customer service and communication skills. • Good judgment is required for this position as there may be times when direct supervision may not be immediately available. Work Environment: Onsite Role: • This position requires the associate to perform all duties at one of our UNFI locations, such as a distribution center or office. Local Travel (major): • Travel is required up to (95)% for this position. Physical Environment/Demands: • Daily travel is required and access to a vehicle is necessary • Ability to get in and out of car multiple times per day • Drive to and from accounts safely in city, rural and expressway conditions • Ability to set up displays, fixtures, shelving and products • Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt • Ability to lift up to 40 lbs About UNFI: We are North America's premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor. Compensation: UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws. Benefits: For Washington positions (or positions that may be performed remotely from Washington), for Washington-specific paid time off details. Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements. UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act .
$23/hr
Remote - Licensed Practical Nurse (LPN) - Mass. Licensure - Day Shift - $23/hr
CareHarmony LLC · Centralia, WA
CareHarmony's Care Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients CareHarmony is seeking an experienced Licensed Practical Nurse - LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient's healthcare journey. You will have experience identifying resources and coordinating needs for chronic care management patients. What's in it for you? • Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score! • Consistent schedule - Full-Time Monday - Friday, no weekends, rotational on-call-once per year on average. • Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed! Requirements Responsibilities: • Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care. • Identify and coordinate community resources with patients that would benefit their care. • Provide patient education and health literacy on the management of chronic conditions. • Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills. • Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs. • Resolve patients' questions and create an open dialogue to understand needs. • Assist/Manage referrals and appointment scheduling. Additional Requirements: • Active Massachusetts License (LPN) • Technical aptitude - Microsoft Office Suite • Excellent written and verbal communication skills Plusses: • Epic Experience • Bilingual • Additional state licensures (LPN) Remote Requirements: • Must have active high-speed Wi-Fi • Must have a home office or HIPAA-compliant workspace Physical Requirements • This position is sedentary and will require sitting for long periods of time • This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time • The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations Benefits • Health Benefits (core medical, dental, vision) • Paid Holidays • Paid Time Off (PTO) • Sick Time Off (STO) • 401k with company match • Company laptop provided Pay: • The position starts at $23/hr ($21/hr + $2/hr MA license bump) with the ability to earn up to $28/hr based on production • Quarterly bonus program • Opportunities to pick up OT to increase earnings