Customer Service Associate I

Licensed Practical Nurse (LPN)/Licensed Vocational Nurse (LVN) We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This position is a 100% remote, work from home in the USA opportunity and will not be patient facing. The Licensed Practical Nurse (LPN)/Licensed Vocational Nurse (LVN) will provide processing and communication of Commercial Prior Authorizations (PA) reviewed by the Commercial PA team for Pharmacy benefits. This is a high production role with required metrics. Position Summary: The Licensed Practical Nurse (LPN) will provide processing and communication of Commercial Prior Authorizations (PA) reviewed by the Commercial PA team for Pharmacy benefits. Reporting to the Pharmacy Operations Manager, working with physician office staff and customer service, admissions, and pharmacy operations departments to communicate referral status. You will also oversee fax processing and providing telephone call assistance for prescriber office staff, pharmacies and members based on program criteria. Responsibilities include answering inbound phone calls, processing cases, loading authorizations, and making follow-up phone calls. Maintaining complete and accurate, documentation of all necessary information is necessary and will involve computer system data entry, data management, and reporting. Duties: • Review criteria-based prior authorizations following policy and procedure • Provide internal nurse support to the PA team and member services department Refer cases not meeting clinical criteria to the Pharmacist and MD team(s). • Shift priorities while exhibiting a high level of urgency with all calls and assignments. • Work with pharmacists, other clinical colleagues, healthcare professionals, and members. • Follow all prior authorization procedures to guarantee an accurate process on each prior authorization. • Complete other PA assignments as delegated by the PA leadership team. • Utilization of clinical skills to support the documentation and communication of medical services and prior authorization determinations • Ability to multitask, prioritize, and effectively adapt to a fast-paced changing environment • This position involves sedentary work with periods of sitting, talking, listening. • Work requires sitting for extended periods, talking on the telephone, and typing on the computer. • Position requires proficiency with computer skills which include navigating multiple systems and keyboarding • Excellent communication skills, both written and verbal • Must have regular and predictable attendance • Performs and handles inbound and outbound phone calls with technicians, prior authorization team members, physicians, healthcare providers, and/or patients to facilitate prior authorization requests, answer inquiries, and/or resolve calls with a one call solution. • Performs other related projects and duties as assigned, including attending training sessions and development meetings. Experience: • Minimum 2 years clinical experience as an LPN/LVN. • A LVN (Licensed Vocational Nurse) or LPN (Licensed Practical Nurse) that must hold an unrestricted license in their state of residence or a compact license. • Prior authorization experience or Case Management experience • 3+ years prior related clinical work experience • Ability to prioritize, quickly assess, manage multiple tasks, and adapt to constantly changing situations. • Experience using MS Office and other Windows-based computer applications and phone use. • Digital charting • Managed care or health plan previous experience, • Call center experience • Multi-tasking experience • Prior remote experience preferred • Case Management experience preferred • Prior authorization experience • High production experience • Excellent organizational skills. Strong detail orientation. Education: LVN/LPN Diploma Associate's degree in nursing as LPN/LVN Anticipated Weekly Hours: 40 Time Type: Full time Pay Range: $21.10 - $53.53 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Requisition Details GENERAL REQUISITION INFORMATION EEO Statement: UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities. Location Omaha, NE Requisition Number: Staff_14888 Department MMI Clinical Services 50000700 Business Unit Munroe-Meyer Institute Reg-Temp Full-Time Regular Work Schedule Monday - Friday, 8:00AM - 5:00PM; Hours May Vary Remote/Telecommuting No remote/telecommuting opportunity Position Summary The Clinic Nurse will provide and coordinate delivery of clinical resources to assure safe, high quality patient care and ensure continuity of care. This will be accomplished through collaboration with multidisciplinary teams, focused on providing exceptional care and making a meaningful impact in the community. Position Details Additional Information Posting Category Healthcare Working Title Clinic Nurse Job Title Nurse Clinical Salary Grade HC24S Appointment Type B1 - REG MGR PROF SALARY Salary Range $64,300 - $96,500/annual Job Requisition Begin Date 07/20/2026 Application Review Date 07/27/2026 Review Date Information: Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered. Required and Preferred Qualifications Required Education: Associate's degree If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major) Nursing (ADN) (Will consider additional related post high school education in lieu of required experience) Required Experience 1 year If any experience is required, please specify what kind of experience: Clinical care nursing experience in an ambulatory care or inpatient facility (Will consider additional related post high school education in lieu of required experience) Required License Yes If yes, what is the required licensure/certification? - Unencumbered Registered Nurse licensure in the state of Nebraska or current compact state license. • Basic Life Support (BLS) certification within 30 days of hire required, must be from an American Heart Association (AHA) endorsed program Required Computer Applications: Microsoft Word Required Other Computer Applications: Required Additional Knowledge, Skills and Abilities: Preferred Education: Bachelor's degree If any degree/training is preferred, please specify the type: Bachelor of Science in Nursing (BSN) and/or Master of Science in Nursing (MSN) Preferred Experience: • Experience in primary care setting preferred. • Experience working with children and adults with intellectual and developmental disabilities across the lifespan and their caregivers. Preferred License: No If yes, what is the preferred licensure/certification?: Preferred Computer Applications: Preferred Other Computer Applications: EPIC, Microsoft Suite, Zoom Preferred Additional Knowledge, Skills and Abilities: Email to a Friend

Remote Client Success Specialist Company: Globe Life AO Location: Fully Remote At Globe Life AO, we are passionate about creating opportunities that empower individuals to achieve professional success while maintaining a healthy work-life balance. We are excited to offer 100% remote, work-from-home roles for self-motivated professionals dedicated to delivering exceptional client experiences. As a Remote Client Success Specialist, you'll connect with both current and prospective clients daily, providing expert product knowledge and personalized support to meet their needs. If you are driven by growth, thrive in a mentorship-driven environment, and aim for success, this role is the perfect fit for you. Why Choose Globe Life AO? • Work-from-Home Flexibility: Enjoy the comfort and convenience of remote work. • Comprehensive Training: Access virtual workshops and world-class training resources. • Competitive Compensation: Weekly pay, performance-based bonuses, and unlimited earning potential. • Union Benefits: OPEIU Local 277 representation and life insurance policies with accidental death benefits. • Health Support: Medical insurance reimbursement. • Career Growth: Leadership conventions, mentorship opportunities, and advancement potential. • Incentives & Team Building: Participate in incentive trips, team-building activities, and leadership development programs. What You'll Do: • Onboard New Clients: Guide new members through a seamless enrollment process. • Deliver Exceptional Service: Address client needs with professionalism and care. • Develop Tailored Solutions: Create and evaluate plans that align with client goals. • Respond Promptly: Manage client inquiries and provide timely solutions. • Expand Your Reach: Utilize networking strategies to grow your business. • Maintain Compliance: Ensure adherence to company policies and state regulations. • Optimize Productivity: Efficiently manage appointments and schedules to meet goals. What We're Looking For: • Excellent communication skills with a focus on active listening and problem-solving. • A quick learner who thrives in a dynamic, fast-paced environment. • A team player who excels in both collaborative and independent settings. • A strong work ethic and a results-driven mindset. Why This Role Matters: At Globe Life AO, we don't just offer jobs; we offer a chance to make a real impact. As a Client Success Specialist, you'll play a vital role in helping clients secure their futures while advancing your career in a supportive, high-performing environment. Ready to Join Us? Take the next step toward a dynamic and fulfilling career. Apply now and start your journey with Globe Life AO today!

The School Registered Nurse oversees the application of the nursing process and the delivery of student care in a school setting. The School RN supports the physical, mental and emotional well-being of students within the school setting. The School RN plays an essential role in promoting the health and safety, responding to medical emergencies, managing chronic conditions and serving as a liaison between families, school staff and healthcare providers. The School RN provides services in accordance with Amergis' philosophy, standards, policies and physician orders. Minimum Requirements: • Current Registered Nurse (RN) license in the state of employment • Bachelor's Degree, preferred • School Nurse Certification as required by state or contract • One year of school nursing, public health or pediatric experience, preferred • Complies with all relevant professional standards of practice • Current CPR if applicable • TB questionnaire, PPD or chest x-ray if applicable • Current Health certificate (per contract or state regulation) • Must meet all federal, state and local requirements • Must be at least 18 years of age Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: • Competitive pay & weekly paychecks • Health, dental, vision, and life insurance • 401(k) savings plan • Awards and recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Job Category: Education Job Function: Education | RN | RN - School Job Type: Contract - Full Time Setting: Schools Position Type: Healthcare Office Number: 0680 Contract Duration: 42 Pay Rate: $1750 / Week Date Posted: 2026-07-13T14:39:54