Customer Service Representative - Janesville, WI

" Licensed Psychiatric Nurse Practitioner Wage: Up to $206.36/hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It's all on one free-to-use platform, no commitment required. About the role This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients. About you • You're a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC or AANP board certification, a valid NPI number and malpractice insurance. • You're looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment. Why partner with Headway? As an independent provider with Headway, you'll gain access to: • Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days. • Increased earnings: Secure competitive rates with top insurance plans through our nationwide network. • Predictable bi-weekly payments: Receive reliable payouts directly from Headway. • Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more. • Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations. • Free continuing education: Earn CEUs and expand your expertise through Headway Academy. How Headway supports your patients • Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. • Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Important Notes • This is a 1099 independent contractor role. You'll have full autonomy over your practice, including setting your hours and managing your caseload. • At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. About Headway We make it easy for mental health providers to take insurance by credentialing you with the nation's largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We'll take care of the rest.

$17.25–$19/hr

Customer Care Representative I

Quest Diagnostic · Centralia, WA

Customer Care Representative I - Lenexa, KS Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc. Start date: August 17th Training: Must be able to attend training onsite for 5 weeks in Renner Blvd. Lenexa, KS. Schedule is Monday- Friday, 7:00AM - 4:00PM Central. Work Schedule: Remote, Monday - Friday, 9:30AM - 6:00PM Central. Pay Range: $17.25 - $19 per hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours • Best-in-class well-being programs • Annual, no-cost health assessment program Blueprint for Wellness® • HealthyMINDS mental health program • Vacation and Health/Flex Time • 6 Holidays plus 1 "MyDay" off • FinFit financial coaching and services • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service • Employee stock purchase plan • Life and disability insurance, plus buy-up option • Flexible Spending Accounts • Annual incentive plans • Matching gifts program • Education assistance through MyQuest for Education • Career advancement opportunities • And so much more! Responsibilities • Supports assigned client group(s) performing routine complexity health related customer excellence activities. • Typically makes routine outbound, health related customer calls following set scripts, procedures. • Maintains complete customer/patient confidentiality for all health, personal and other customer information. • Provides professional, respectful, customer excellence. Demonstrates caring and empathy when delivering sensitive health information. • Effectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. • Supports all client group(s) based on business needs. Qualifications Required Work Experience: • 1-year related customer service excellence experience. Preferred Work Experience: • Health care and laboratory related experience. • Experience delivering customer service excellence and achieving productivity/accuracy/quality standards. Physical and Mental Requirements: • Consistent exceptional customer service, accuracy and quality focus required. Knowledge and Competencies: Align to Quest Culture & How We Work: • CUSTOMER FIRST - We serve the needs of our patients and customers first and foremost. • CARE - We show each person they matter. • COLLABORATION - We commit teamwork - inside and outside of Quest. • CONTINUOUS IMPROVEMENT - We challenge ourselves to make each day better than the last. • CURIOUSITY - We ask vital questions in search of richer answers. • FOUNDATIONAL REQUIREMENTS: Good performance & productivity, good attendance, good conduct, good teamwork. Skills: • Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI. • Continuous Improvement: Embrace and thrive in an environment of continuous improvement, innovation, and leveraging digital. About the Team Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

RN Clinical Nurse The RN Clinical Nurse provides patient-centered, specialized, evidence-based nursing care across the continuum through an interprofessional approach to treatment, research, education, and advocacy. Contributes to the goals of the department by being accountable for thedelivery of compassionate and safe care within the scope of practice as defined by the Wisconsin Board of Nursing and ThedaCare policy. Through collaborative practice with members of the care team, is responsible for patient outcomes that meet the high quality of care provided by ThedaCare. Furthers the professional practice of nursing at ThedaCare by promoting a culture of innovation and a commitment to growth and professional development. Key Accountabilities: • Utilizes the nursing process, evidence-based practice, and specific competencies to assess the physical condition and nursing needs of patients, and develops a plan of care in a collaborative practice with the patient and interprofessional team. • Plans for the care needs of the patient in collaboration with the interprofessional team to provide the highest quality of care and clinical outcomes. • Demonstrates clinical expertise in the provision of care in the clinical specialty assigned, and performs all functions of the professional clinical nurse (RN), which are age appropriate, developmentally sensitive, and culturally specific. • Identifies ways to improve the patient's experience of care, streamline care processes, and lower costs while promoting quality to improve patient, family, and team member satisfaction. • Contributes to a professional environment that encourages mentoring, engagement, and development to retain expert clinicians. • Provides consultation and maintains positive relationships with physicians and other interprofessional team members, collaborating to problem solve and improve patient care. • Demonstrates, anticipates, and proactively manages risk to prevent crises. Performs skillfully in life threatening emergencies, matching demands and resources during crises situations. Qualifications: • Current Wisconsin RN Licensure • Bachelor's of Science in Nursing (BSN) preferred. • Associate's Degree in Nursing (ADN) required. All 2500 RN Clinical Nurse: • American Heart Association Healthcare Provider Basic Life Support (BLS) Medical / Surgical Departments - Critical Access Hospitals: • American Heart Association Advanced Cardiac Life Support (ACLS) Emergency Departments: • American Heart Association Advanced Cardiac Life Support (ACLS) • American Heart Association Pediatric Advanced Life Support (PALS) Trauma Nurse Core Course (TNCC): • RNs with less than 1 year of ED experience upon hire must complete Trauma Nurse Core Course (TNCC) within 18 months of hire date and maintain every 4 years thereafter. • RNs with greater than 1 year ED experience must complete Trauma Nurse Core Course (TNCC) within 12 months of hire and maintain every 4 years thereafter. Emergency Nurse Pediatric Course (TCN): • RNs with less than 1 year of Pediatric ED experience upon hire must complete Emergency Nurse Pediatric Course (ENPC) within 18 months of hire date and maintain every 4 years thereafter • RNs with greater than 1-year Pediatric ED experience must complete Emergency Nurse Pediatric Course (ENPC) within 12 months of hire and maintain every 4 years thereafter Critical Care / Intermediate Care Departments: • American Heart Association Advanced Cardiac Life Support (ACLS) • American Heart Association Pediatric Advanced Life Support (PALS) *ThedaCare Regional Medical Center – Neenah and ThedaCare Medical Center Berlin ONLY ThedaCare Regional Medical Center – Neenah, Neuro Department: • American Heart Association Advanced Cardiac Life Support (ACLS) ThedaCare Regional Medical Center – Appleton, Cardiac Department: • American Heart Association Advanced Cardiac Life Support (ACLS) Cardiovascular / Special Procedures / Cath Lab: • American Heart Association Advanced Cardiac Life Support (ACLS) OB Departments: • Neonatal Resuscitation Program Certification (NRP) ThedaCare Regional Medical Center- Neenah, OB ED Department: • Neonatal Resuscitation Program Certification (NRP) • Advanced Life Support in Obstetrics Class (ALSO) training within one year of employment and repeat every 3 years thereafter. • Minimum of 2 years' experience as a labor and delivery nurse ThedaCare Regional Medical Center – Appleton & Neenah, Operating Rooms: • American Heart Association Advanced Cardiac Life Support (ACLS) • American Heart Association Pediatric Advanced Life Support (PALS) Operating Rooms - Critical Access Hospitals: • American Heart Association Advanced Cardiac Life Support (ACLS) Fond du Lac Hospital - Inpatient: • American Heart Association Advanced Cardiac Life Support (ACLS) - within 6 months of hire date • American Heart Association Pediatric Advanced Life Support (PALS) - within 6 months of hire date Physical Demands: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of Fifty (50) pounds without assistance • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties • Manual dexterity and hand-eye coordination to perform patient care procedures Work Environment: • Frequent exposure to sharp objects and instruments • Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock • Occasional high noise level in work environment • Standing and/or walking for extended periods of time • Transporting, transferring, positioning patients and/or equipment from one location to another; little likelihood for injury if proper body mechanics and procedures are followed • Possible exposure to communicable diseases, hazardous materials, and pharmacological agents • Occasional contact with aggressive and or combative patients. Position requires compliance with department specific competencies. . Scheduled Weekly Hours: 8 Scheduled FTE: 0.2 Location: TC at Home - Appleton, Wisconsin Overtime Exempt: No Worker Shift Details: Days

Remote Customer Service Representative This position is remote in NY. You will have the flexibility to work remotely as you take on some tough challenges. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The world is a more interesting place when you can see it through someone else's eyes. Bring your empathy and compassion to a role that will bring out your best every day. UnitedHealthcare, part of the UnitedHealth Group family of businesses, can provide you with some of the best training and tools in the world to help build relationships and serve our existing and new customers. You'll take as many as 50 - 70 calls per day from customers who have questions about their health benefits. As their advocate, you'll use your personality and our tools to help them through the health care benefits available to them, including helping them enroll in a new plan. This is no small opportunity. Join us and discover how you can take your career to a new level. This is a full time position requiring 40 hours per week, Monday through Friday. Employees are expected to work the scheduled hours of 7:50 am - 4:35 pm EST during regular business operations. Based on business needs, occasional overtime may be required. We offer 16 weeks of paid training. The hours during training will be 8:00 am - 4:30 pm EST from Monday - Friday. No PTO during training. 100% attendance is required. Training will be on-camera and conducted virtually from your home. Primary Responsibilities: • Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence • Educate customers about the fundamentals and benefits of consumer-driven health care, guiding them on topics such as selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider • Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance • Assist customers in navigating myuhc.com and other UnitedHealth Group websites while encouraging and guiding them towards becoming self-sufficient in using these tools This role is equally challenging and rewarding. You'll be spending long periods of time on the phone and called on to research complex issues pertaining to the caller's health, status and potential plan options. To do this, you'll need to navigate across multiple databases which require fluency in computer navigation and toggling while confidently and compassionately engaging with the caller. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED OR equivalent years of experience • Must be 18 years of age OR older • 2+ years of customer service OR relevant experience with analyzing and solving issues / concerns • This position involves member calls, with an expected volume of 50 - 70 calls daily. It requires full attention to work duties. Employees in this role must ensure they have uninterrupted work time during their shifts, except for scheduled breaks and lunch periods. • Experience with Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications • Ability to work a full-time position requiring 40 hours per week and the scheduled hours of 7:50 am - 4:35 pm EST from Monday through Friday during regular business operations, occasional overtime may be required based on business needs Preferred Qualifications: • Sales OR Account management experience • Health Care / Insurance environment (familiarity with medical terminology, health plan documents, OR benefit plan design) • Social work, behavioral health, disease prevention, health promotion, and behavior change (working with vulnerable populations) Telecommuting Requirements: • Reside within the state of New York • Ability to keep all company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL or fiber internet service with Minimum speed standard of 25 Mb download/10-15 Mb upload. Wireless services such as satellite, hot spot, line of sight antenna cannot be used for telecommuting.) *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.