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Customer Service Manager (Remote)

Rowan Agencies · Centralia, WA

Full-timeCustomer Service/Call CenterPosted Jul 22, 2026
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Job description

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? • Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. • Unlimited Earning Potential: Your dedication determines your earnings*. • Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! • Grow with Us: Dive into continuous learning and development opportunities. Application Process: • Submit Your Application: No stringent qualifications needed. We believe in potential. • Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. • Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: • When will I hear back after applying? Typically, within 24 hours. • Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. • What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

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