Remote After Training (Customer Service Representative)
Axelon · Wichita, KS
Job description
Axelon Services Corporation - - Responsibilities: Handle inbound customer service calls for Defined Benefits/Retirement Income Solutions.; Assist customers with inquiries about their defined benefit annuity and account maintenance.; Process requests related to direct deposit changes, address updates, and claims assistance.; Provide strong customer service and convey complex topics clearly to customers.; Work to remove roadblocks to customer requests and educate them on the correct processes.
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Social security number (only in the US).