Chat Support Specialist Remote Work From Home

Job description

Chat Support Specialist Remote Work From Home Sutherland Breezy (Remote-First HR & Staffing Provider) is hiring professional and friendly Chat Support Specialists to remotely assist U.S. customers via online messaging no phone calls required. Youll help answer questions, resolve account issues, and provide a positive experience with every interaction. Key Responsibilities: • Respond to customer inquiries via live chat & email • Provide accurate account support and updates • Escalate issues when needed using internal tools • Maintain service quality and data accuracy • Deliver friendly, fast, and professional support Requirements: • Strong English typing & communication skills • High-speed internet and remote workspace • Basic computer navigation skills • Willingness to learn and follow procedures • No experience required paid training provided • (Call center or customer service experience is a plus) Benefits & Perks: • $40-$45/hr + weekly pay + performance bonuses • 100% Remote Work company-provided tools & software • Comprehensive medical, dental & vision insurance • 401(k) retirement plan with company match • Paid Time Off + flexible scheduling options • Tuition assistance & continuing education support • Ongoing mentorship, paid training & coaching • Reward & incentive programs for top performers • Career-growth path: QA, Trainer, Supervisor roles • Inclusive culture where your voice matters Work Hours: Full-time (40-45 hours/week) Multiple shifts available across U.S. time zones (weekend/evening availability is a plus). Submit your resume and a short message explaining why youre interested via: careers@sutherlandbreezy.com or apply directly on our website: www.sutherlandbreezy.com/careers Sutherland Breezy is an equal-opportunity employer.