Remote Reservation Support Specialist

Job description

Remote Reservation Support Specialist Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This is a remote support role focused on customer service, coordination, and accurate data handling within a reservations environment. This position is ideal for individuals who are organized, professional, and comfortable working independently in a remote setting. Key Responsibilities: • Assist with reservation and scheduling requests submitted by clients • Support booking coordination across various service categories, including accommodations and related services • Maintain accurate client records and reservation details in internal systems • Communicate professionally with clients via email, phone, or messaging platforms • Provide general customer service support and follow established processes • Review confirmations and documentation for accuracy and completeness • Collaborate with internal teams to ensure a smooth client experience Qualifications: • Strong written and verbal communication skills • Excellent attention to detail and organizational abilities • Comfortable using online systems, email, and basic digital tools • Ability to manage multiple tasks while meeting deadlines • Customer service or administrative support experience preferred • Reliable internet access and ability to work remotely Work Environment: • Fully remote position • Flexible scheduling options may be available • Supportive, structured team environment $50,000 - $70,000 a year