Customer Service Advocate II

Customer Service Technician to support our advanced power distribution equipment. Field service performed at customer sites throughout the U. Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment, including:.

Keep records of customer interactions, process and update customer accounts and file documents. At least 1 year proven experience as a Customer Service Representative in a B2C or B2B capacity. Customer Service Representative (Remote).

The successful incumbent possesses a strong command of the company’s customer service policies and is well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. The customer service specialist must be able to perform their duties with minimal su

Maverick Beverage Company of Texas CDL B Delivery Driver Victory Wine Group was established in 2015 as an innovative solution for wineries and distillers in Texas. In January 2023, Victory Wine Group became Maverick Beverage Company of Texas and in 2025 we became Johnson Brothers Maverick of Texas. As an importer and distributor of fine wines and craft spirits based in Texas, we represent a high-quality, diversified collection of wines and spirits from around the world, many of which are family-owned and operated. Pay: $26.00/hour plus incentive opportunities Benefits (must be Full-Time for most benefits): • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Flexible schedule • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Parental leave • Vision insurance Job Profile Summary: The CDL B Delivery Driver is responsible for the safe, timely, and accurate delivery of beverage products to retail stores, restaurants, bars, and other customer locations while providing exceptional customer service. This role requires operating a Class B commercial vehicle, or other company vehicle, in compliance with all federal, state, and local transportation regulations, as well as company safety standards. Drivers are responsible for loading and unloading beverage products, inspecting vehicles before and after routes, verifying delivery invoices and documentation, and ensuring products are delivered in excellent condition. The ideal candidate possesses a valid Class B Commercial Driver's License (CDL), a strong commitment to safety, excellent driving skills, and the ability to build positive customer relationships. This position requires reliability, attention to detail, and the physical ability to lift, move, and deliver beverage cases, kegs, and related products throughout the workday. Job Duties & Responsibilities: • Safely operate company delivery vehicles in accordance with federal, state, and local transportation regulations and company safety standards. • Deliver products to customer locations according to established routes and schedules. • Load, unload, and transport products, including cases, kegs, and related merchandise. • Conduct pre-trip and post-trip vehicle inspections and report maintenance or safety concerns promptly. • Verify delivery orders, invoices, and other required documentation for accuracy. • Ensure products are delivered in excellent condition and placed according to customer requirements. • Collect signatures, complete delivery paperwork, and maintain accurate delivery records. • Provide professional and courteous customer service during all customer interactions. • Communicate effectively with supervisors and commercial team members regarding delivery status or issues. • Follow all company safety procedures, including proper lifting, loading, and unloading techniques. • Maintain a clean and organized delivery vehicle. • Assist with warehouse, inventory, and other operational duties as assigned. Required Qualifications: • Skills & Abilities • Must possess a valid Class B CDL license • Previous Delivery Driving experience • A good driving record. • Heavy repetitive lifting is involved, must be able to lift up to 65 lbs. repeatedly. • Good knowledge of the surrounding area • Detail oriented • Self-motivated, work independently and self-managed to meet deadlines. • Years of Experience • N/A • Education • High School diploma or GED The Company and Drivers are responsible to ensure we are in compliance with all local and federal state laws and regulations along with company policies and DOT requirements. Worker Sub-Type: Regular Time Type: Full time