Inbound Outbound Que Associate

$85k–$110k/yr

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Hiring Drivers Now · Des Moines, IA

Company Driver Job Offers Salary: $85,000-$110,000+Avg. Category: , Keywords: Class A Driver.

Immediate Opportunities: Full-time Local Class A CDL Truck Drivers • Average $105000 annually • $5000 retention bonus • $3000 annual safety bonus • Driver referral bonus program up to $5000 per referral • Local, home daily You will drive: • Late model, Penske Truck Leasing trucks • Best-in-class...

Assistant Store Manager

Barnes & Noble · Des Moines, IA

Classification Full-TimeJob Summary A Barnes & Noble bookstore is a gathering place for readers and the community. As an Assistant Store Manager (ASM), you ensure the smooth running of your store through leadership and deployment of the store team. In this role, the effectiveness of your team is a direct reflection of your ability to lead and motivate that team to deliver expected results.You'll make a great ASM if you have what we term to be good “behaviors.” Expect your colleagues to demonstrate these behaviors and for you and the management team at the store to hold themselves along with the store team to high standards and to reinforce expectations.These behaviors collectively demonstrate that the store and team understands and reflects the following:Consistency of all Bookstore Basics, maintaining the store's presentation to expected standards.Strong operational standards, maintaining a well-organized stockroom and backstock, and receiving and shelving deliveries on a timely basis.Commercial direction, presentation and execution across the Front of Store (FOS) and table displays, that highlight key titles and promotions.Strong section detail and appropriate stock levels with the team working effectively with the Inventory Cluster Support (ICS) team to ensure appropriate offerings.A well-presented Children's Department with clear ownership, balanced stock, a strong commercial offer, and a welcoming space.Proper execution and understanding around Specialty visual merchandising, replenishment and disciplines, delivering the Gift and FOS presentation, Toys & Games and other non-book sections correctly.Solid execution of café standards supported by the store team fostering a positive culture of partnership within the café team and actively promoting Membership and book picks.Delivery of good service by having the FOS well covered and the team being “heads up,” greeting and offering help to most customers in an unintrusive, natural way.Friendly, knowledgeable and professional service at the registers, working naturally with Membership, Our Monthly Picks and other store services, achieving sales objectives.Effective selling of Our Monthly Picks, evaluating how well the bookseller behaviors are embedded and demonstrated by the team in a natural and enjoyable way.Prioritized health, safety and loss prevention standards, demonstrating de-escalation techniques, confidence in handling active threats, Code Adam and emergency procedures.Solid execution of roster aligning with the budget, so store scheduling is balanced to effectively and smoothly run the store, collaborating well with Rota Cluster Support (RCS) and when needed, with Recruiter Cluster Support (RC).As an ASM you will continue to develop your leadership skills to effectively guide the team in delivering strong, consistent performance. Each Barnes & Noble bookstore is the product of its leadership, who support the bookselling and café team. You will be expected to deliver results through your ability to inspire and support your team. You will:Demonstrate effective ownership of key responsibilities to support and lead the store team and operations, ensuring smooth day-to-day operations.Support developmental priorities within the team, ensuring well-rounded abilities to meet the demands of the store and the potential of individual booksellers is realized, working with the Store Manager, People Cluster Support and/or RC to do so.Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly.Support the store team, acting with kindness, fairness and respect and encouraging this with the team, creating a positive working environment.Communicate and deliver appropriate company messages to the store team in a clear, consistent way, sharing necessary feedback and questions with the Cluster or Home Office resources.Demonstrate integrity and personal credibility, inspiring engagement and performance within the team and Cluster.Be resilient and determined when under pressure, remaining equitable and consistent while focusing and achieving goals and objectives.Run the store effectively in the absence of the SM; enabling them to fulfill a Cluster role, stepping in to support the team or other Cluster stores.Drive your own development, showing enthusiasm to listen, learn and be open to feedback, reflecting on it and applying it to improve and fulfill career goals.All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster.As you gain experience, you should expect your knowledge and skills to develop to support others and the Cluster.You will, of course, comply with all company policies and procedures.#J-18808-Ljbffr

Additional Considerations (if any): • At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Floral Clerk Department: Floral FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service. Creates beginning levels of design work floral arrangements and fills necessary merchandising needs. Assists customers with placing orders and completes the paperwork. Takes deliveries and makes delivery lists. Core Competencies • Partnerships • Growth mindset • Results oriented • Customer focused • Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Floral Department Manager Positions that Report to you: None Primary Duties and Responsibilities: • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. • Makes an effort to learn customers' names and to address them by name whenever possible. • Assists customers by: (examples include) • escorting them to the products they're looking for • securing products that are out of reach • loading or unloading heavy items • making note of and passing along customer suggestions or requests • performing other tasks in every way possible to enhance the shopping experience. • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call. • Assists customers with placing orders over the phone or in person and completes the paperwork involved with a floral order. • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. • Prepares, finishes, and replenishes product as necessary. • Including but not limited to: small floral and greenery arrangements, corsages and boutonnieres, roses, carnations, and other flowers, balloons and balloon bouquets, and bows for floral arrangements and plants. • Waters plants. • Prepares daily delivery list. • Sends and retrieves FTD, Teleflora, and orders over the computer. • Reviews the status and appearance of floral products for freshness. • Anticipates product needs for the department on a daily basis. • Unloads trucks, places product in appropriate storage area, and replenishes merchandise. • Checks in product, puts product away, and may process invoices. • Ensures work area is always clean and neat including but not limited to: coolers, counters, floor, sink, etc. • Runs the department registers and receives payment, makes change, etc., where applicable. • Removes trash in a timely manner. • Maintains strict adherence to department and company guidelines related to personal hygiene and dress. • Adheres to company policies and individual store guidelines. • Reports to work when scheduled and on time. Secondary Duties and Responsibilities: • Orders product and supplies as necessary. • Prices products for customers as necessary. • Delivers orders as needed. • Assists in other areas of store as needed. • Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. • Ability to do arithmetic calculations involving fractions, decimals, and percentages. • Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction. Education and Experience: Less than High School or six months or less of similar or related work experience. Physical Requirements: • Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects. • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to dirt, noise, equipment movement hazards, chemicals/solvents, electrical shock, and dampness. Equipment Used to Perform Job: Standard tools and equipment used in a floral environment including computer, underwater cutter, wire cutter, pricing gun, dosetron, scissors, knives, pick machine, register system, helium tank, and telephone. Contacts: Has daily contact with the general public and customers, weekly contact with suppliers/vendors. Confidentiality: Maintains confidentiality on orders placed (including who sent, who received, order, and cost) Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.