Hotel Guest Service Rep
Marriott · Council Bluffs, IA
Job description
What we offer: • Health, Dental, Vision and other benefits available after 60 days • DailyPay • 401k • Paid Training • Paid PTO • Referral program • Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. • Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. • Date stamps, sorts, and racks incoming mail, faxes and messages. • Records and communicates hotel guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. • Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. • Accurately checks out guests and communicates departures with housekeeping staff. • Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. • Makes, confirms and cancels reservations via telephone, computer and in writing. • Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. • Posts charges such as room, food, liquor, or telephone, to ledger. • Deposits guests' valuables in hotel safe or safe deposit box. • Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. • Maintains the cleanliness and organization of the hotel lobby and front desk area. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
More jobs in Council Bluffs, IA
Crew Member
Hardees · Council Bluffs, IA
Description Crew Member Hardee's | Full-Time & Part-Time Opportunities Looking for a fast-paced job with flexible scheduling and opportunities to grow? Join the Hardee's team! As a Crew Member, you'll be an important part of creating a great experience for our guests while working alongside a fun and supportive team. Crew Members are cross-trained in a variety of restaurant positions, giving you the opportunity to learn new skills and build your career. Positions May Include • Cook • Cashier • Front Counter • Drive-Thru • Food Prep • Backline/Production Depending on your shift, you'll also assist with opening or closing responsibilities to ensure the restaurant is ready for guests and the next shift. What You'll Do • Greet every guest with a friendly, positive attitude. • Take customer orders accurately and efficiently. • Prepare food according to Hardee's quality and food safety standards. • Operate grills, fryers, and other kitchen equipment safely. • Maintain a clean, organized, and welcoming restaurant. • Ensure food is prepared quickly while maintaining quality and accuracy. • Operate the cash register and handle cash transactions accurately. • Restock supplies and keep workstations clean and fully stocked. • Follow all company policies, food safety, sanitation, and safety procedures. • Work as part of a team to support coworkers and ensure smooth restaurant operations. • Complete opening or closing duties as assigned. What We're Looking For • Friendly, dependable, and team-oriented attitude. • Strong customer service skills. • Ability to work in a fast-paced environment. • Willingness to learn multiple positions within the restaurant. • Ability to stand for extended periods and perform physical tasks, including lifting, bending, and reaching. • Reliable transportation and dependable attendance. • Flexible availability, including evenings, weekends, and holidays, is a plus. Why Join Hardee's? • Competitive pay • Flexible scheduling • Paid training • Opportunities for advancement • Employee meal discounts • Supportive team environment • Health, dental, and vision benefits (for eligible employees) • Paid time off (for eligible employees) Whether you're looking for your first job or your next career opportunity, Hardee's offers a great place to learn, grow, and succeed. Apply today and become part of the Hardee's team! Equal Opportunity Employer We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Food and Beverage Attendant (Hilton Garden Inn)
Caesars Entertainment · Council Bluffs, IA
How You Will Create the Extraordinary Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area. Remove dirty dishes, glassware, and flatware from tables and countertops, transports to dish area, and maneuvers carts in confined spaces. Responsible for the monitoring and replenishing of all food and beverage products in work area by stocking counters. Change out pop bibs as needed throughout shift. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Maintains all equipment in proper fashion. Adheres to regulatory, safety, departmental and company policies. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned What You Will Need Must be able to perform multiple tasks simultaneously. Must be a team player. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Able to be on feet for entire shift. Physically mobile with reasonable accommodations including ability to lift up to 50lbs, including above head, and the ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. WORK ENVIRONMENT: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required. About Us Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment's expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company's Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need. Job Info Job Identification 84527 Job Category Food and Beverage & Culinary Job Schedule Part time Locations Horseshoe Council Bluffs (On-site)
Job Description: GardaWorld Security Services is Now Hiring a Response Security Officer! Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the heart of the action. As a casual Security Officer – Response, your role will vary depending on the day and special event. Whether it's customer service, patrols, or surveillance, we need you to adapt with agility and precision. What's in it for you: • Site Location: Omaha,Ne / Council Bluffs, IA • Set schedule: Full-time, must be avaible to work all hours including overnights (on-call) • Competitive hourly wage of $21.65 / hour (DailyPay is available for GardaWorld employees!) • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options • Career growth opportunities at GardaWorld • Uniform provided at no cost Responsibilities for Response Security Guard: • Monitor the premises to ensure security • Conduct patrols to spot any suspicious activity • Control access points and verify identities • Respond quickly to incidents or potential threats • Provide excellent customer service while maintaining security • Write detailed reports on events and incidents • Collaborate with authorities during serious situations • Ensure the safety and protection of individuals and property Qualifications for Response Security Guard: • Be authorized to work in the U.S. • Be able to provide documentation of High School Diploma or GED • Be able to ace (and pass) an extensive screening process • Ability to think quickly and adapt to changing situations • Responsive and strong problem solving skills • If you have Security, Military, Law Enforcement experience – even better! • Must be avaible to work over-time and holidays • Must be at least 21 years of age • Must have a valid driver's license • Must be able to obtain/maintain an Iowa security license (GardaWorld will help to obtain) In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers. If you're ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you! GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and concierge roles available. Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended. It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
[Driver Helper] - Earn Up to $20/hr (Weekly Pay + 100% Tips) / Flexible Hours / Tailored Delivery Routes / App-Based - As a Delivery Helper at Senpex, you will: Assist in loading and unloading packages from vehicles; Sort and organize packages for efficient delivery; Communicate effectively with team members and customers; Maintain a clean and organized work environment; Track and log all packages accurately...Hiring Immediately >>