Customer Service Representative

Medical Warehouse Driver - Evening Shift Carrollton - Carrollton, TX 75006 Description Operations Specialist I's are responsible for distribution and delivery of products/services for our sales representatives and customers. They are responsible for accurate inventory tracking and record keeping, warehouse inventory cycle counting, and optimizing inventory utilization. They are also responsible for assignments delegated by the Operations Team Leader and Operations Manager, which are not limited to the following essential responsibilities. Duties and Responsibilities • Receives, prepares, ships, schedules, and ensures timely deliveries of inventory and loaner products prior-to and post-surgery. • Maintains credentials required for entering accounts. • Coordinates delivery and pick up routes with Operation Specialist III to determine the most efficient route. • Sets up the products for the customer after delivery. • Uploads delivery images of the product to SMS (tracking platform) • Maintains up-to-date product knowledge and inventory management software systems. Product knowledge includes product status, new product information, and inventory availability. • Retains knowledge of policies relative to distributor inventory, consignment inventories, debits, regular accounts, product complaints, order tracking, shipping, loan equipment, invoicing, and others. • Research, source, assemble, and document data regarding issues and follow up until transaction is completed to satisfaction. • Keeps company vehicle maintenance and registration up to date. (Ex: oil changes, fuel, cleanliness of the vehicle, etc.) • Maintains a strict adherence to privacy expectations for customers (HIPAA), employees, and the company. This might mean maintaining specific certifications. • Learning time with background 3 months; without background, up to 6 months. Areas of Competence • Ability to read maps and follow directions. • Maintains an excellent driving record and the ability to navigate in/out of hospitals. • Ability to handle multiple daily telephone calls, texts, and emails in a positive and proficient manner. • Ability to build effective relationships. • Demonstrates critical and creative thinking, especially when resolving problems, as well as the ability to demonstrate ownership and accountability. • Self-motivated and capable of exceeding in a team environment. • Possesses exceptional organizational skills and the ability to effectively manage time and to multi-task in a deadline-oriented environment. • Proficient computer skills, including Microsoft 365, and the willingness to learn new software. Requirements • Education / Experience • Associate or bachelor's degree preferred. • 2-4 years of related experience preferred. • Previous knowledge of surgical implementation/implants preferred. • Must have the ability to lift, push, pull and carry up to 50 lbs. • Must be willing to work flexible hours, as needed, including weekend(s) and evening(s). • May be required to have a personal vehicle that meets company standards. • Medicare accreditation status requires its employees in close physical contact with patients (Direct Care) to maintain certain immunizations, health screenings and related trainings, criminal and motor vehicle records, and valid automobile insurance.

Mygrant Glass Company in Carrollton, TX is hiring a CMV (Non-CDL) Driver to deliver orders and assist with warehouse duties while providing excellent customer service. The role involves operating a delivery vehicle up to 26,000 pounds GVWR and helping at will call to ensure accuracy and timely fulfillment.The position requires a valid driver's license, a CMV DOT Medical Card, and 2+ years of driving or equivalent experience.#J-18808-Ljbffr

Inbound Coordinator As an Inbound Coordinator at our Distribution Center, you'll be integral to ensuring exceptional customer service. This role involves managing inbound shipments by unloading deliveries, receiving products, and strategically placing them in storage locations. You'll handle tasks such as processing requests, managing supply orders, pulling materials, packing boxes, and preparing orders for the outbound staging area. In addition, you'll also be responsible for resolving vendor shipping discrepancies, addressing defective products, and processing customer and vendor returns. This position is key in supporting reverse logistics and works closely with the Purchasing, Warehouse, and Field Operations Teams to ensure smooth and efficient operations. The schedule for this role is Monday through Friday, 7:30 AM to 4:00 PM. This position pays between $20 - $22 per hour, based on experience. Responsibilities: Receiving Duties: • Inspect merchandise against purchase orders and vendor shipping documents to record quantities, defects, or discrepancies. • Accurately enter receiving documentation into OneSource and other relevant systems. • Validate received shipments to ensure they are correctly recorded in the Warehouse Management System (WMS). • Communicate with vendors and freight carriers regarding any discrepancies or issues during the receiving process. Returns Duties: • Process customer and vendor returns according to established procedures. • Investigate and resolve vendor shipping discrepancies and defective product issues. • Submit vendor shipping discrepancies for resolution following the given vendor's process, which may include contacting customer service via email or phone. • Validate and process vendor return shipments. • Review and manage items in the Returns/Defective/Over shipment queue daily to ensure timely resolution according to current guidelines. • Create return purchase orders to match approved vendor return authorizations regarding items, quantities, costs, freight, and restocking fees. • Follow up on inquiries with vendors and internal personnel. Escalate unresolved issues to the DC Manager when necessary. General Responsibilities: • Maintain accurate records and documentation for all receiving and returns activities. • Ensure compliance with company policies and guidelines. • Contribute to a positive team environment and support continuous improvement initiatives. Qualifications: • Experience with WMS and ERP applications such as Oracle, SAP, Manhattan, or Blue Yonder. • Proficient with handheld scanners and barcoding systems. • Ability to lift a minimum of 50 pounds. • Preferred experience with powered and/or manual pallet jack. • Strong basic math skills: addition, subtraction, multiplication, and division. • Excellent verbal and written communication skills. • Detail-oriented with a strong focus on accuracy, quality of work, and customer service. • Demonstrates initiative and the ability to handle multiple tasks and responsibilities under pressure. • Excellent time management skills with a proven ability to meet deadlines. • Ability to work collaboratively and contribute to a positive team/work environment. • Strong organizational skills. If you are a dedicated professional with a commitment to efficiency, accuracy, and teamwork, we invite you to apply for this exciting opportunity at our Carrollton distribution center. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. ? If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

Dispatcher A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a Dispatcher! Do you want to help build America's skyline and your own future? White Cap is North America's leading distributor for professional contractors. We supply everything contractors need to build our nation's remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Dispatcher! Why a career with White Cap? • Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more! • Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time. • Stability: Since 2020, White Cap has doubled in size and continues to grow. • Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential. • Love where you work: White Cap has been certified as a Great Place to Work. • Inclusive culture: Work in a place that values and celebrates who you are. A Dispatcher at White Cap • Plans delivery schedules and optimizes delivery vehicle routes. • Addresses delivery issues with customers and provides resolution. • Ensures that the invoice and load are correct prior to departure. • Records all in and out times of vehicles. • Maintains vehicle maintenance and repair records. • Records availability status of vehicles. • Performs other duties as assigned. • Generally has 2-5 years of experience in area of responsibility. Preferred Qualifications • Experience in dispatching, transportation, logistics, fleet coordination, or a related operations role • Knowledge of the local geographic area and ability to optimize delivery routes and schedules effectively • Experience using transportation management, routing, or dispatch software (e.g., Descartes or similar systems) • Strong problem-solving skills with the ability to address delivery issues, coordinate changes, and provide timely resolutions • Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail • Strong communication and customer service skills, with the ability to effectively coordinate with drivers, warehouse teams, and customers • Familiarity with vehicle maintenance tracking, delivery documentation, and transportation compliance practices • Bilingual (Spanish/English) proficiency is a plus If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.