Customer Service Representative
ZB Rx Medical · Carrollton, TX
Job description(tap to read)
Customer Service Representative Are you a natural problem-solver who loves keeping things running smoothly? We're looking for a Customer Service Representative to join our team and play a key role in supporting patients, customers, and sales partners in the medical device space. In this role,...
Medical Warehouse Driver - Evening Shift
ZB Rx Medical · Carrollton, TX
Medical Warehouse Driver - Evening Shift Carrollton - Carrollton, TX 75006 Description Operations Specialist I's are responsible for distribution and delivery of products/services for our sales representatives and customers. They are responsible for accurate inventory tracking and record keeping, warehouse inventory cycle counting, and optimizing inventory utilization. They are also responsible for assignments delegated by the Operations Team Leader and Operations Manager, which are not limited to the following essential responsibilities. Duties and Responsibilities • Receives, prepares, ships, schedules, and ensures timely deliveries of inventory and loaner products prior-to and post-surgery. • Maintains credentials required for entering accounts. • Coordinates delivery and pick up routes with Operation Specialist III to determine the most efficient route. • Sets up the products for the customer after delivery. • Uploads delivery images of the product to SMS (tracking platform) • Maintains up-to-date product knowledge and inventory management software systems. Product knowledge includes product status, new product information, and inventory availability. • Retains knowledge of policies relative to distributor inventory, consignment inventories, debits, regular accounts, product complaints, order tracking, shipping, loan equipment, invoicing, and others. • Research, source, assemble, and document data regarding issues and follow up until transaction is completed to satisfaction. • Keeps company vehicle maintenance and registration up to date. (Ex: oil changes, fuel, cleanliness of the vehicle, etc.) • Maintains a strict adherence to privacy expectations for customers (HIPAA), employees, and the company. This might mean maintaining specific certifications. • Learning time with background 3 months; without background, up to 6 months. Areas of Competence • Ability to read maps and follow directions. • Maintains an excellent driving record and the ability to navigate in/out of hospitals. • Ability to handle multiple daily telephone calls, texts, and emails in a positive and proficient manner. • Ability to build effective relationships. • Demonstrates critical and creative thinking, especially when resolving problems, as well as the ability to demonstrate ownership and accountability. • Self-motivated and capable of exceeding in a team environment. • Possesses exceptional organizational skills and the ability to effectively manage time and to multi-task in a deadline-oriented environment. • Proficient computer skills, including Microsoft 365, and the willingness to learn new software. Requirements • Education / Experience • Associate or bachelor's degree preferred. • 2-4 years of related experience preferred. • Previous knowledge of surgical implementation/implants preferred. • Must have the ability to lift, push, pull and carry up to 50 lbs. • Must be willing to work flexible hours, as needed, including weekend(s) and evening(s). • May be required to have a personal vehicle that meets company standards. • Medicare accreditation status requires its employees in close physical contact with patients (Direct Care) to maintain certain immunizations, health screenings and related trainings, criminal and motor vehicle records, and valid automobile insurance.
Driver - CDL
Whitecap · Carrollton, TX
CDL A Or B Driver A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a CDL A or B Driver! Do you want to help build America's skyline and your own future? White Cap is North America's leading distributor for professional contractors. We supply everything contractors need to build our nation's remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a CDL A or B Driver! Why drive with White Cap? • Attractive shifts Monday-Friday, no nights, weekends, paid holidays and more. • Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more! • Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time. • Stability: Since 2020, White Cap has doubled in size and continues to grow. • Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential. • Love where you work: White Cap has been certified as a Great Place to Work. • Inclusive culture: Work in a place that values and celebrates who you are. • Stay safe on the road: We keep our drivers safe by adhering to strict maintenance schedules and regular inspections. • Be recognized for your work: We recognize and reward drivers who show an unwavering commitment to safety. A CDL Driver at White Cap • Coordinates and delivers products to customer jobsites. • May use a truck-mounted forklift (Moffett or Piggyback) to unload shipments at customer jobsites. • Follows DOT regulations in accordance with vehicle maintenance and operates with a strong sense of safety. • Ensures that manifests and all paperwork are accurate. • May assist warehouse staff with pulling and preparing orders for shipment. • Has a minimum of one year of CDL Driving experience and required state license. • Performs other duties as needed. Preferred Qualifications • Have a current Class A or B Commercial Driver's License (CDL) issued by the state in which the candidate resides with all the relevant endorsements required for the type of equipment being operated (i.e., Hazardous Material to transport hazardous materials that require placarding) • Two years of commercial driving experience compliant with Federal Motor Carrier Safety Regulations and DOT regulations preferred • Forklift certification preferred • Spanish language proficiency If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.
Emergency Communications Dispatcher (24/7)
Town of Addison · Carrollton, TX
The Town of Addison is seeking an Emergency Call‑Taking Specialist responsible for handling emergency and non-emergency calls. The role demands strong leadership and coordination with various agencies to ensure public safety.Applicants must possess a high school diploma, at least one year of customer service experience, and be fluent in English. This position operates in a 24/7 work environment and requires passing background checks.Competitive compensation and ongoing training provided, with a strong emphasis on community service and teamwork.#J-18808-Ljbffr
Dispatcher
Whitecap · Carrollton, TX
Dispatcher A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a Dispatcher! Do you want to help build America's skyline and your own future? White Cap is North America's leading distributor for professional contractors. We supply everything contractors need to build our nation's remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Dispatcher! Why a career with White Cap? • Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more! • Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time. • Stability: Since 2020, White Cap has doubled in size and continues to grow. • Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential. • Love where you work: White Cap has been certified as a Great Place to Work. • Inclusive culture: Work in a place that values and celebrates who you are. A Dispatcher at White Cap • Plans delivery schedules and optimizes delivery vehicle routes. • Addresses delivery issues with customers and provides resolution. • Ensures that the invoice and load are correct prior to departure. • Records all in and out times of vehicles. • Maintains vehicle maintenance and repair records. • Records availability status of vehicles. • Performs other duties as assigned. • Generally has 2-5 years of experience in area of responsibility. Preferred Qualifications • Experience in dispatching, transportation, logistics, fleet coordination, or a related operations role • Knowledge of the local geographic area and ability to optimize delivery routes and schedules effectively • Experience using transportation management, routing, or dispatch software (e.g., Descartes or similar systems) • Strong problem-solving skills with the ability to address delivery issues, coordinate changes, and provide timely resolutions • Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail • Strong communication and customer service skills, with the ability to effectively coordinate with drivers, warehouse teams, and customers • Familiarity with vehicle maintenance tracking, delivery documentation, and transportation compliance practices • Bilingual (Spanish/English) proficiency is a plus If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.