Work From Home Member Onboarding
AO Globe Life · Centralia, WA
Job description
Remote Client Success Specialist - Join Globe Life AO and Redefine Your Career Imagine a career where you can make a meaningful impact, enjoy unlimited earning potential, and work from the comfort of your home. At Globe Life AO, we're not just offering a job-we're inviting you to be part of a mission to support veterans, union members, and their families by providing exceptional service and customized solutions. We are experiencing rapid growth and are searching for driven, self-motivated individuals ready to take their careers to the next level. With our mentorship-driven culture, uncapped potential, and a focus on work-life balance, this is your opportunity to thrive while doing work that truly matters.What We Offer - Your Success, Rewarded • 100% Remote Work: Say goodbye to commuting and hello to freedom. • Unlimited Earning Potential: With performance-based bonuses, top specialists routinely earn six figures. • World-Class Training: Access cutting-edge workshops and resources to become an expert in your field. • Weekly Pay + Bonuses: Consistent income with the potential for big rewards. • Union Membership: Enjoy the security of OPEIU Local 277's 70-year legacy. • Life & Health Benefits: Includes Accidental Death Benefits (ADB) and medical reimbursement. • Tools for Success: State-of-the-art technology to help you shine. • Exciting Incentives: From leadership conventions to team-building activities and incentive trips. • Room to Grow: Tailor your career path with a company that champions personal and professional development. The Ideal Candidate We're seeking ambitious individuals who: • Communicate effectively and thrive on building relationships. • Adapt quickly and excel in fast-paced environments. • Are both independent achievers and team players. • Approach challenges with problem-solving skills and a positive attitude. • Have a strong work ethic and a drive to succeed. What You'll Do - Make Every Day Count • Welcome New Members: Be the trusted guide who ensures clients start their journey with confidence. • Craft Customized Solutions: Address unique needs and design plans that secure their future. • Provide Exceptional Support: Respond to questions and concerns with professionalism and care. • Expand Your Network: Grow your client base through outreach strategies that work. • Build Long-Term Relationships: Offer ongoing support, policy reviews, and claim assistance. • Stay Compliant: Uphold company and state regulations to ensure transparency and trust. Why Choose Globe Life AO? This is more than a career-it's your chance to: • Be part of a supportive, purpose-driven team. • Make a real impact on the lives of families and communities. • Enjoy the freedom to work your way, on your schedule. • Unlock unlimited potential and earn what you're worth. If you're ready to join a company that values your growth, rewards your ambition, and supports your journey, we want to hear from you! Apply today and take the first step toward a fulfilling, exciting future with Globe Life AO.
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Labcorp Genetics Customer Service Support Representative I- Remote
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Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratorynetwork, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance howwork gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp Genetics is seeking a Customer Service Support Representative I - Remote Work schedule: Monday-Friday 8:30am - 5:00pm PST / 9:30am - 6:00pm MST/ 10:30am - 7:00pm CST / 11:30am - 8:00pm EST Shift difference for 11:30am EST - 8pm EST Responsibilities • Handle a high volume of outbound calls and occasional inbound calls regarding account balances, billing inquiries, and payment options. • Review reports and patient accounts to determine appropriate account resolution actions. • Research and resolve billing, insurance, and account-related issues. • Initiate payment plans for patients for outstanding balances. • Routinely utilize multiple resources to resolve patient inquiries while on the phone. • Maintain performance goals. • Ability to become proficient with processes after completing a structured training program. Minimum Qualifications • High School Diploma or GED equivalent ? • 1 year or more healthcare related call center customer service experience Preferred Qualifications • 3 months or more XIFIN experience • 1 year or more call center experience or healthcare-related customer service • 1 year or more medical billing, insurance claims, and explanation of benefits (EOB) • 1 year or more patient billing • 1 year or more women's genetics, health and oncology experience • 1 year or more molecular testing reimbursement • 1 year or more Medicare and Medicaid experience • Bilingual in English and Spanish Additional Job Standards • Strong verbal and written communication skills • Explain complex women's health, genetics and oncology testing coverage, costs, and financial responsibility to patients, providers, and payers with clarity and empathy • Establish protocols and procedures; cross-functional collaboration. • Work and learn in a fast-paced environment • Attention to detail and focused • Team-oriented mindset with the ability to work independently • Excellent organizational skills • Proficiency navigating multiple computer screens and applications • Alpha-Numeric data entry proficiency • Explain billing or account information clearly and professionally • Energetic, passionate customer service • Customer-focused problem solving and resolution skills • Adherence to confidentiality, privacy, and regulatory compliance requirements Application Window Closes: 7/23/2026 Pay Range: $17.75- $21.00 an hour All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives! This empowered and valued employee will help deliver exemplary customer experiences through innovation and continuous improvement. Labcorp Genetics (formerly Invitae) team has an exciting career opportunity for a Customer Service Support Representative. Representative I. This role is responsible for reviewing assigned reports and patient accounts, evaluating billing and account information, and determining appropriate actions to resolve outstanding balances and account-related issues. This Customer Service Support Representative serves as a key resource for patients by resolving open patient accounts receivable, addressing customer questions, and assisting patients with payment options, including the initiation of payment plans for outstanding balances. The position requires routine use of multiple systems and resources to efficiently research and resolve issues in real time while maintaining established performance and quality standards. The representative is expected to develop proficiency in role responsibilities through successful completion of a structured training program and ongoing application of learned processes within a fast-paced customer service environment. BENEFITS: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please?click here Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. (Disability_apply@LabCorp.com) For more information about how we collect and store your personal data, please see our Privacy Statement ( .
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