$17/hr

Customer Service Representative

Mom's Meals · Ankeny, IA

Full-timeCustomer Service/Call CenterPosted Jul 20, 2026
Apply now →

Job description

Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is looking for upbeat, people-first individuals to join our team as Customer Service Representatives. In this role, you'll be one of the first friendly voices our customers connect with as theyplace meal orders. If you love helping people, enjoy talking with others, and are excited to learn and grow, this could be an awesome fit. We're a mission-driven company doing meaningful work, and we'd love for you to be part of it.The starting wage is $17.00/hour with weekly pay, PTO, and benefits available after 30 days of employment.Work hours are Monday-Friday, 9:00am-6:00pm with the potential for overtime starting at 7:00am.Address: 3210 SE Corporate Woods Drive, Ankeny IA 50021**Position Responsibilities may include, but not limited to**+ Handle inbound and outbound customer service calls with our clients placing their meal order+ Address questions, and provide exceptional customer service+ Input order information into the appropriate client order screen+ Document all conversations with client into client information database+ Ensure all assigned clients are contacted and have an order on file+ Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients+ Work quickly and efficiently without making the client feel rushed**Required Skills & Experience**+ High school degree or GED+ 1 year of previous customer service experience+ Basic computer proficiency, including experience learning and using software in a work or school setting+ Clear oral communication skills+ Ability to deescalate situations and quickly resolve customer complaints+ Prior experience adhering to company policies and showing core values**Preferred Skills & Experience**+ 1 year of previous call center experience+ Previous experience with auto dialer, multi-line phone system, and/or Customer Relationship Management (CRM) systems, Microsoft Outlook, Microsoft Teams+ Previous experience working with HIPAA policies and procedures**Physical Requirements**+ Repetitive motions that include the wrists, hands and/or fingers+ Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods+ Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus**Our team member enjoy:**+ Free Breakfast & Lunch+ Casual Dress Code+ Tiered growth path for promotion starting Day 1+ Eligible for Referral Bonuses starting Day 1+ Weekly paychecks+ PTO, 401k, & a Full benefits package**Company Overview**Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom's Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.**EEO**Mom's Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status._We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us._apply for this job ( Category:** Corporate - Customer Care**Job Type:** Full-Time, In Office**Location Type:** On-site

Apply on company site →

More jobs in Ankeny, IA

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

NewCustomer Service
Apply →

Hotel Guest Service Rep

Courtyard by Marriott · Ankeny, IA

What we offer: • Health, Dental, Vision and other benefits available after 60 days • DailyPay • 401k • Paid Training • Paid PTO • Referral program • Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. • Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. • Date stamps, sorts, and racks incoming mail, faxes and messages. • Records and communicates hotel guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. • Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. • Accurately checks out guests and communicates departures with housekeeping staff. • Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. • Makes, confirms and cancels reservations via telephone, computer and in writing. • Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. • Posts charges such as room, food, liquor, or telephone, to ledger. • Deposits guests' valuables in hotel safe or safe deposit box. • Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. • Maintains the cleanliness and organization of the hotel lobby and front desk area. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NewCustomer Service/Call Center
Apply →

$19–$23/hr

Part-Time Inventory Control Associate in Ankeny

Rockville Loop · Ankeny, IA

Opportunity in Ankeny Snapshot Worksite: Ankeny, IA (Local Candidate Preferred)This role focuses on your professional skills with a schedule that fits your life.Earn extra cash with a stable local employer.Benefits: Employee discounts and perks (where applicable).New Opening: Part-Time Inventory Control AssociateCompany: AmazonCompensation: $19-$23/Hour (approx. $22.1k/Year) (Competitive PT Rate)This Ankeny -based role is an excellent opportunity for professionals skilled in customer service .Our Amazon team in Ankeny, IA is growing.Benefit from working in Ankeny , a key hub for the Warehousing industry.The Guardians of Data Accuracy In a fulfillment center containing tens of millions of products, data accuracy is the absolute foundation of the entire operation. If the computer says we have an item, but it isn't physically on the shelf, the customer experience breaks down. This is where the Inventory Control and Quality Assurance (ICQA) team steps in. As an Inventory Control Associate , you are the auditor of the warehouse. This unique subset of Amazon warehouse jobs is perfect for highly analytical, detail-obsessed individuals looking to forge elite logistics careers .The ICQA Mission While pickers and packers are judged on their sheer speed, ICQA associates are judged on one metric alone: perfect, uncompromising accuracy. You will spend your day utilizing advanced scanners and problem-solving software to ensure the digital database perfectly mirrors the physical reality of the robotic storage pods.Systematic Cycle Counting: You will perform continuous, rigorous counts of random inventory bins. You will empty entire compartments, scan every single barcode, and verify the physical count against the expected system count to identify shrinkage or overages.Defect Investigation (Problem Solve): When a picker marks an item as "missing," it generates a ticket for you. You will play detective, searching adjacent bins, auditing recent stow records, and physically hunting down the lost inventory before the customer order is delayed.Safety & Quality Audits: You will routinely inspect the robotic pods for quality defects, such as overstuffed bins that could fall and jam the robots, or hazardous materials (like cleaning chemicals) that are improperly stored next to food products.Exceptional Perks for Exceptional Accuracy Because ICQA requires a deep understanding of Amazon's proprietary inventory systems, this role is a highly proven stepping-stone into corporate data analytics, IT support, and operations management. Amazon supports your ambition with our world-class benefits: Day 1 medical, dental, and vision insurance, up to 20 weeks of paid parental leave, a robust 401(k) match, and free college tuition via the Career Choice program. Join us and become the brain of the fulfillment center.#J-18808-Ljbffr

NewPart-timeWarehousing/Logistics
Apply →

$18–$26/hr

Waste Management - Trash Collector $18-$26/hr

Waste Management · Ankeny, IA

Waste Management is seeking Trash Collectors / Sanitation Workers to assist with residential and commercial waste collection on assigned routes. Sanitation Workers are responsible for riding on the back of garbage trucks, collecting trash and recycling bins, emptying bins into the truck, and ensuring routes are completed safely and efficiently. Employees may also assist drivers with navigation, checking routes, and ensuring safe operation during pickups. This position typically pays $18 to $26 per hour, with opportunities for overtime pay, early morning shift pay, holiday pay, and performance or safety bonuses depending on location and route.Sanitation Workers are responsible for collecting trash and recycling, lifting and dumping bins into the garbage truck, operating hydraulic packers when trained, assisting drivers, following safety procedures, and ensuring routes are completed on schedule. Employees must follow company safety guidelines and wear required safety equipment at all times.Full-time employees may be eligible for benefits including medical, dental, and vision insurance, 401(k), pension plans in some locations, paid time off, paid holidays, uniform programs, and opportunities for advancement into Driver or Route Operator positions. Some locations may also offer safety bonuses and attendance incentives.

NewFull-timeEngineering
Apply →