Customer Service Representative

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How You Will Create the Extraordinary Checking guests in and out of the hotel. Standing and maneuvering in confined area. Greeting and conversing with customers in English. Speaking clearly and communicating with guest in noisy environment. Responding to visual and oral signals. Using color monitors on computer screens. Addressing concerns and questions. Giving friendly, excellent service. Processing cash transactions accurately. What You Will Need Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Previous computer and front desk experience preferred. Excellent guest communication skills. High school graduate or equivalent. Basic computer knowledge. About Us Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment's expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company's Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need. Job Info Job Identification 84724 Job Category Hotel Operations Job Schedule Full time Locations Harrah's Council Bluffs (On-site)

Your Next Step in Council Bluffs Snapshot Earn extra cash with a stable local employer.Part-Time Opportunity in Council Bluffs: Inventory Control AssociateThis role focuses on your professional skills with a schedule that fits your life.Hiring: AmazonPay Rate: $19-$23/Hour (approx. $22.1k/Year)Location: Council Bluffs, IABenefits: Weekly pay options may be available.This Council Bluffs -based role is an excellent opportunity for professionals skilled in customer service .Our Amazon team in Council Bluffs, IA is growing.Benefit from working in Council Bluffs , a key hub for the Warehousing industry.The Guardians of Data Accuracy In a fulfillment center containing tens of millions of products, data accuracy is the absolute foundation of the entire operation. If the computer says we have an item, but it isn't physically on the shelf, the customer experience breaks down. This is where the Inventory Control and Quality Assurance (ICQA) team steps in. As an Inventory Control Associate , you are the auditor of the warehouse. This unique subset of Amazon warehouse jobs is perfect for highly analytical, detail-obsessed individuals looking to forge elite logistics careers .The ICQA Mission While pickers and packers are judged on their sheer speed, ICQA associates are judged on one metric alone: perfect, uncompromising accuracy. You will spend your day utilizing advanced scanners and problem-solving software to ensure the digital database perfectly mirrors the physical reality of the robotic storage pods.Systematic Cycle Counting: You will perform continuous, rigorous counts of random inventory bins. You will empty entire compartments, scan every single barcode, and verify the physical count against the expected system count to identify shrinkage or overages.Defect Investigation (Problem Solve): When a picker marks an item as "missing," it generates a ticket for you. You will play detective, searching adjacent bins, auditing recent stow records, and physically hunting down the lost inventory before the customer order is delayed.Safety & Quality Audits: You will routinely inspect the robotic pods for quality defects, such as overstuffed bins that could fall and jam the robots, or hazardous materials (like cleaning chemicals) that are improperly stored next to food products.Exceptional Perks for Exceptional Accuracy Because ICQA requires a deep understanding of Amazon's proprietary inventory systems, this role is a highly proven stepping-stone into corporate data analytics, IT support, and operations management. Amazon supports your ambition with our world-class benefits: Day 1 medical, dental, and vision insurance, up to 20 weeks of paid parental leave, a robust 401(k) match, and free college tuition via the Career Choice program. Join us and become the brain of the fulfillment center.#J-18808-Ljbffr

How You Will Create the Extraordinary Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area. Remove dirty dishes, glassware, and flatware from tables and countertops, transports to dish area, and maneuvers carts in confined spaces. Responsible for the monitoring and replenishing of all food and beverage products in work area by stocking counters. Change out pop bibs as needed throughout shift. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Maintains all equipment in proper fashion. Adheres to regulatory, safety, departmental and company policies. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned What You Will Need Must be able to perform multiple tasks simultaneously. Must be a team player. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Able to be on feet for entire shift. Physically mobile with reasonable accommodations including ability to lift up to 50lbs, including above head, and the ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. WORK ENVIRONMENT: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required. About Us Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment's expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company's Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need. Job Info Job Identification 84527 Job Category Food and Beverage & Culinary Job Schedule Part time Locations Horseshoe Council Bluffs (On-site)