Access Coordinator - Remote for residents of Greater Louisville area - Part-Time
Seven Counties Services · Lewisburg, TN
Job description
Job Title Hours: Monday, Wednesday, Thursday and Friday, 9:15 am - 2:15 pm Essential Job Functions • Demonstrating high-level customer service skills, professional etiquette and service excellence, provides telephone screening for individuals who utilize SCS Access. • Determines client eligibility for services and verifies insurance coverage or provides information on sliding scale options when applicable. • Obtains all information effectively and efficiently (i.e., demographic, and clinical information) and records accurately documentation in the electronic database. • Demonstrates knowledge and competency in effective triage and intervention, ensuring that appropriate referrals are provided, and follow-up is made to verify that connection. • Effective routes/transitions to CIC/Crisis team and/or identified program needs as appropriate. • Promotes a departmental culture of cooperation and collaboration with other Seven Counties Services departments, community agencies, hospitals, mental health consumers, and the public at large. • Ensures compliance with all defined organization and Access standards. • Adheres to all department and organization requirements as defined. (i.e.- completes annual trainings, attends team meetings, in-service training, and other quality assurance training, etc.) • Performs other duties as assigned. Education • High School Diploma/GED required. • Bachelor's degree in Psychology, Social Services, Human Behavior Services or a related field of study preferred. Experience • One (1) year of experience in a health care customer service or call center setting with bachelor's degree (or) Three years (3) years of health care customer service or call center setting with High School Diploma/GED required. • High volume call center experience preferred. • Crisis counseling experience preferred. • Customer Relationship Software (CRM); Microsoft 365/Teams/Cloud based software phone system (Example: Zoom Phone Now); Electronic Health Record (preferably Netsmart myAvatar) preferred. • Proficiency in word processing/data entry skills, general computer knowledge and associated skills are required. • Highly effective listening, retention, communication, and relay of essential information skills in a supportive, responsive, client and service focused environment are essential. Requirements • Reliable, high speed internet connection. In circumstances in which the high-speed internet fails, working onsite is required. Company or personal vehicle usage: No Physical Demands • Position has no unusual physical demands. • May involve modestly unpleasant situations such as offensive language from callers. Time Type: Part time
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Taco Bell - Food Champion - Day Time - Lewisburg - Urgently Hiring
Taco Bell · Lewisburg, TN
Learn More About the MRCO Family at with benefits that include Competitive Pay, Optional Daily Pay, Flexible Scheduling, Paid Time Off, Free Meal During Shift, and Career Path Opportunities! The Taco Bell Team Member is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment. Able to clean the parking lot and grounds surrounding the restaurant. Able to tolerate standing, walking, lifting up to 50 lbs. and stooping. A successful candidate will have a clean and tidy appearance, good work habits, and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed! Attendance - Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. - Understands and uses approved time keeping system, including accurately recording all hours worked. Initiative and Energy - Takes action without being told, goes beyond what is simply required and maintains a high activity level. - Works the positions to Brand Standards, whether it is a cashier or cook (Food or Service Champion) EEO - MRCO is an equal opportunity employer and prohibits discrimination and harassment of any kind. MRCO is committed to the principal of equal employment opportunity for all employees with a work environment free of discrimination and harassment. All employment decisions at MRCO are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRCO will not tolerate discrimination or harassment based on any of these characteristics. MRCO encourages applicants of all ages (16 or older). Benefits - Competitive Pay - Early Pay with the Rain App - Flexible schedule - Paid Time Off - Free meal during shift - Career Path Opportunities - 401k, Health/Dental/Vision “You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
Border Patrol Agent (BPA) Entry Level - New Hire Sign-On and Retention Incentives
U.S. Customs and Border Protection · Lewisburg, TN
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Online Grocery Pick-Up Clerk
Kroger Family Of Companies · Lewisburg, TN
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. RESPONSIBILITIES Essential Job Functions: ·Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. ·In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders. ·Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. ·In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards. ·E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. ·Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness. ·Adhere to local, state, and federal laws, food safety procedures, and company guidelines. ·Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones. ·Read and follow directions given in the note section ·Ensure quality and freshness of all items chosen ·Communicate with customers via a portable phone and respond to calls in a professional and timely manner ·Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars ·Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping. ·Process the orders through the point of sale (POS) system ·Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock ·Maintain organization and cleanliness of staging areas and equipment ·Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor ·Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair ·Perform required opening and closing procedures ·Assist in training new e-Commerce team members ·Meet/exceed productivity standards ·Ability to work cooperatively in high paced and sometimes stressful environment. ·Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. ·Ability to act with honesty and integrity regarding customer and business information. ·Ability to follow directions and seek assistance when necessary to resolve customer and business issues. ·Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. ·Must be able to perform the essential job functions of this position with or without reasonable accommodation. QUALIFICATIONS Minimum Position Qualifications: • Ability to work without supervision • Ability to read shelf tags • Basic math skills (i.e., counting, addition, and subtraction) • Excellent oral/written communication skills • • Desired Previous Experience: • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier