Customer Service Representative - State Farm Agent Team Member

$17.50/hr

Day Services Assistant

VODEC · Urbandale, IA

Direct Support Professional Vodec is seeking compassionate and dedicated individuals to join our team as a Direct Support Professional. As a Direct Support Professional, you will play a key role in providing support and care to individuals with intellectual and developmental disabilities who participate in our day habilitation program. This is a rewarding position where you will have the opportunity to make a positive impact in the lives of others. "By helping others reach their potential, you reach yours." Available Position: • Full-time; 40 hours per week • Monday-Friday 7:30 am to 3:30 pm; with Saturday hours as needed • Wage: $17.50 per hour • Hiring Bonus: $1,000 (paid in one increment after six months of continued employment) As a Direct Support Professional, you will be responsible for assisting individuals with daily living activities, such as personal care, meal planning and preparation, nutrition and cooking classes, medication administration, and household tasks. You will also provide emotional support, encourage community engagement and socialization, and assist with transportation to appointments or activities. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong desire to help others. Duties and Responsibilities: • Promote and encourage community integration and socialization opportunities in a positive manner. • Support and enrich the lives of individuals • Support personal goals • Assist individuals to gain knowledge and confidence in life skills • Teach skills to expand a person's independence • Reinforce therapies, including speech, behavioral support and physical therapy • Administer medications and maintain accurate medication records • Support individuals with hygiene, including personal care tasks and grooming • Ensure all needs are addressed in a respectful manner with dignity and personal choice • Complete and maintain required documentation and trainings We provide excellent benefits to eligible employees: • Medical, dental and vision insurance • Company-paid life insurance as well as voluntary life insurance • Short-term and long-term disability available • 403(b) retirement program with match • Paid vacation, paid sick leave and holiday hours • Career advancement opportunities • Generous employee referral bonus program • Opportunities for bonuses/incentives and internal recognition programs • Paid on-site training including CPR, First Aide, Mandatory Reporter and Medication Aide • Build relationships and make a difference • The MOST rewarding job you will ever have Requirements: • Must be at least 19 years of age • Completion of High School Diploma or GED • Possess a valid driver's license and current auto insurance • Pass all background checks • On the job training • Compassionate and patient demeanor • Ability to work independently and as part of a team • Excellent in-person and electronic communication skills and interpersonal skills • Vodec offers opportunities to take on more responsibility, advancement and grow your career. Vodec's mission is to provide services to persons with disabilities in order that those persons may live, work and participate in the community in the least restrictive environment to achieve their full potential. Our purpose is to support and advocate for persons with disabilities so those persons have opportunities to develop to their fullest potential, to interact with society, to experience a sense of belonging and to contribute something of themselves at their own levels of ability. Disclaimer I understand that providing false, misleading or inaccurate information on the application, on the resume, or during an interview is grounds for disqualification from employment.

$24/hr

Class B Route Delivery Driver - $24/hr- Paid weekly!

Suncoast Drivers · Urbandale, IA

Job Opportunity We are seeking CDL Class B drivers to fill a local route driver position. Home daily! Local delivery of wine and liquor to local businesses. Shifts are Tues-Fri; early AM start time 10-12+ hour shifts on average. Local delivery of wine and liquor - 20+ stops per day. This is a very physical job as driver will be offloading individual cases of alcohol at stops using a handcart. Experience/Qualifications: At least 1 year of recent, verifiable commercial driving experience. Food/beverage delivery experience is required. Must have a positive attitude and be comfortable with customer interaction. Valid Commercial CDL Class A or B License and current DOT Medical Certificate. Suncoast Drivers is family-owned and operated. Veteran/military friendly employer. Equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Scheduling Specialist

Caravel Autism Health · Urbandale, IA

Scheduling Specialist The Scheduling Specialist serves as the face of their clinic for clients and their families and supports the clinical team by flexibly serving multiple functions at the clinic. They are responsible for timely and accurate scheduling changes for their staff and clients, coordinating start of service for clients while serving as general facilities support. Essential Functions • Scheduling: Permanent schedules and scheduling variances. Family guidance. BCBA/Senior meetings. Senior Training meetings. PTO, QTPs, support services, etc. • Accurately records client and staff cancelations, reschedules, and other scheduled time off to ensure clients receive their prescribed treatment hours. • Timely execution of scheduling communication/task needs that takes place at the center. • Implementing best practices for scheduling, including timely delivery. • Meeting or exceeding treatment delivery goals (KPIs) as it relates to provider & client utilization, including make up time. • Coordinating appropriate use of admin time. • Scheduling trainings, i.e. safetycare, Relias, compliance, etc. • Onboarding new clients in partnership with Intake, from meet and greet to first day of ABA. • Support additional in-market centers with scheduling operations as needed. • Greet all clients and families as they arrive to our clinics • Answer phones and respond to or forward requests and/or information. • Facilitates timely and accurate flow of communication between the clinic and Caravel corporate support functions. • New hire day one welcome & center orientation as needed. • Facilitating daily operations, cleanliness, team building, logistics, supply management and organization of center. Travel Required : Minimal Travel Physical Demands : This is largely a sedentary role, with frequent sitting and computer keyboarding required. Employee will be required to sit, talk, hear, type and write. Occasional bending, squatting, stooping, and lifting (up to 35 pounds) is required. Specific vision abilities required by this job include near, far, and field of vision. Speech must be spoken in a manner easily understood by others. This position requires regular and punctual employee presence. Qualifications : Education: • Must be a high school graduate/GED equivalent. Experience: • At least one-year comparable experience working with clients and/or families in a medical or therapeutic setting including providing administrative or customer service-related experience preferred. Skills and Competencies: • Strong organizational skills, with the ability to multi-task and meet deadlines. • Strong attention to detail. • Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.). • Displays professionalism and represents organization in a professional manner. • Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice. • Demonstrates initiative, with the ability to manage self and workload. • Knowledge of HIPAA privacy and security rules and regulations. • Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.

Additional Considerations (if any): Daytime Shifts - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Server Department: Market Grille FLSA: Non-Exempt General Function Provides prompt, efficient and friendly customer service. Responsible for taking and delivering food and beverage orders to patrons in the Hy-Vee dining setting. Ensures correct and prompt delivery of food. Core Competencies: • Partnerships • Growth mindset • Results oriented • Customer focused • Professionalism Reporting Relations Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of Store Operations, Perishables, and Health Wellness Homes; Food Service Manager; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers Positions that Report to you: None Primary Duties and Responsibilities • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. • Makes an effort to learn customers' names and to address them by name whenever possible. • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders. • Check with customers to ensure that they are enjoying their meals and take action to correct any problems. • Collect payments from customers. • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to restaurant staff. • Prepare checks that itemize and total meal costs and sales taxes. • Take orders from patrons for food or beverages. • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. • Present menus to patrons and answer questions about menu items, making recommendations upon request. • Clean tables or counters after patrons have finished dining. • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine. • Stock service areas with supplies such as coffee, food, tableware, and linens. • Maintains strict adherence to department and company guidelines related to personal hygiene and dress. • Adheres to company policies and individual store guidelines. • Reports to work when scheduled and on time. • Knowledgeable of all menu items, including bar (where applicable). • Accurately reports tip income Secondary Duties and Responsibilities • Washes dishes as necessary. • Orders product and supplies as necessary. • Performs other job related duties and special projects as required Knowledge, Skills, Abilities, and Worker Characteristics • Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables • Ability to do simple addition and subtraction; copying figures, counting and recording • Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing Education and Experience • No education requirement. • 0 - 2 years of related work experience Physical Requirements • Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions Working Conditions The duties for this position are normally conducted in a store/restaurant environment. This is a fast paced atmosphere which requires significant contact and communication with others, with great attention to customer service. Equipment Used to Perform Job Standard tools and equipment used in a serving environment including Bar code reader, cash register, carving knives, credit card processing machines, paging equipment, POS printers, POS terminals and POS workstations. Contacts Has constant contact with the general public and customers Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.