Front Desk Agent
Arbor Lodging Management · West Des Moines, IA
Job description(tap to read)
Front Desk Agent Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Ourservice ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: • Greet and check-in guests in a friendly manner • Assist in taking reservations, pre-registrations, and room blocking • Assist large groups upon arrival • Assist guests in finding dining, shopping, and other "hidden gems" nearby • Be the first to handle and resolve guest issues • Process payments according to procedure • Upsell additional facilities and services • Performs all check-out tasks • Ensure all cash, checks, and credit card balances at the end of each shift • Answer questions and address guest needs and requests • Communicate internally with other departments when necessary to resolve a guest concern or request • Additional tasks may be assigned at any given time Qualifications: • High school Diploma or equivalent • Credit Card handling experience preferred • Hotel Front Desk experience preferred • Experience with hotel reservations software preferred • Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction • Positive, upbeat demeanor • Excellent written and verbal communication and organizational skills • Team-oriented • Ability to stand for 8 hours at a time • Ability to lift 20 lbs. on occasion Benefits: • Competitive salary • Annual review with increase potential • 401k program with company match • Medical, Dental, and Vision insurance available to eligible employees • Wellness benefits available to eligible employees Arbor's Guiding Principles: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. • Lead with Heart - Be kind, passionate and hospitable. • Be Accountable - Take ownership and deliver results. • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Restaurant Delivery - Flexible Onboarding
DoorDash · West Des Moines, IA
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo
Staffing Asst
UnityPoint Health · West Des Moines, IA
• Area of Interest: Administrative and Clerical • FTE/Hours per pay period: 0.6 • Department: Workforce Optimization Center • Shift: 4a-4p Sat/Sun • Job ID: 183269 Overview Location: West Des Moines,IA -Corporate Office, Workforce Optimization Center Part-time, 4a-4p - Sat/Sun, Weekend package (Ex: $21.20 x 1.5 = $31.80) We are seeking a Staffing Specialist to oversee day-to-day staffing operations for assigned departments, ensuring adequate coverage and optimal resource utilization. This role acts swiftly on short-notice staffing needs, coordinating and deploying staff to fill coverage gaps identified within 48 hours of a scheduled shift. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: • Expect paid time off, parental leave, 401K matching and an employee recognition program . • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family . With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities • Manage daily staffing operations for designated departments, including cancellations, call-ins, floating, and open shifts • Adjust schedules to meet operational needs by securing additional staff or reducing coverage as needed • Respond to sick calls and short-notice vacancies by recruiting available staff and allocating float/resource pool support within 48 hours of shift start • Maintain accurate schedules and proficiency within the electronic staffing system, ensuring data integrity • Communicate urgent staffing needs to leadership and support departmental initiatives and assigned projects Qualifications Education: • High School diploma/GED required • Preferred: Associate's or Bachelor's Degree Experience: • At least 1 year of professional experience including data entry, multitasking, and problem solving. • Preferred: Staffing and scheduling experience
$11.75/hr
Customer Service Representative **WEEKENDS ONLY** 7am -1pm 1pm -7pm
Planet Fitness · West Des Moines, IA
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities • Greet/meet potential members, providing a great customer experience. • Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. • Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. • Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications • Honesty and good work ethic • Strong customer service skills • Basic computer proficiency Physical Demands • Standing and walking at least 75% of the shift • Talking in person or on the phone at least 75% of the shift • Must be able to lift to 50 lbs. less than 30% of the time. Benefits • Dollars for Scholars Program • Employee Appreciation Program • Free Membership for self and one family member or friend • Team Member Support Team • Health, Dental and Vision Insurance • Critical Illness Insurance • Short Term Disability Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA - Advancement Opportunities Check us out on LinkedIn at: Compensation: $11.75 per hour JOIN THE CLUB Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Appointment Coordinator/Receptionist
Scissors and Scotch · West Des Moines, IA
SCISSORS & SCOTCH - APPOINTMENT COORDINATOR/RECEPTIONIST Working at Scissors & Scotch (Scissors as in hair, Scotch as in booze) means you get it all. Awesome clients to talk to, a fast-paced environment, the ability to move up in a growing company, guaranteed hours which means no getting cut on slow nights. And when you move up to bartender, no more 2:00am closing shift! In this position, you do it all. Check people in and out for the barbershop, take payments, and generally make Scissors & Scotch the best experience in Iowa by building long-term relationships with repeat clients! This is the kind of place where we really do know everyone's name! A few other things we offer: • Medical, dental, vision and supplemental insurance • $15 minimum guaranteed starting pay, plus bonuses, plus tips and raise opportunities every six months • Paid Time Off • A fun atmosphere We've built a business and a culture that prioritizes people, because solid relationships with our customers and employees will always be what matters most. Are you ready for the career change of your life?