68W Health Care Specialist
Army National Guard · Centralia, WA
Job description
Be the first line of defense against injury and illness of civilians after natural disasters, and the Soldiers who serve and protect our Nation every day.As a Health Care Specialist in the Army National Guard, you will experience a fulfilling role as an expert caretaker on and off the battlefield.Yo
More jobs in Centralia, WA
Licensed Psychiatric Nurse Practitioner
Headway · Centralia, WA
" Licensed Psychiatric Nurse Practitioner Wage: Up to $206.36/hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner? Whether you want to see patients alongside a full-time job or grow a full-time practice, Headway makes it easy to accept insurance, boost your earnings, and focus on care - without the administrative burden. It's all on one free-to-use platform, no commitment required. About the role This position is for licensed psychiatric nurse practitioners looking to start or grow their private practice. Headway provides the tools, resources, and support to help you navigate insurance, streamline operations, and let you focus on what matters most - your patients. About you • You're a fully licensed psychiatric nurse practitioner with your DEA or CDS number, ANCC or AANP board certification, a valid NPI number and malpractice insurance. • You're looking to start or expand your private practice while maintaining control over your schedule, client load, and work environment. Why partner with Headway? As an independent provider with Headway, you'll gain access to: • Hassle-free insurance credentialing: Get credentialed for free in multiple states within as little as 30 days. • Increased earnings: Secure competitive rates with top insurance plans through our nationwide network. • Predictable bi-weekly payments: Receive reliable payouts directly from Headway. • Built-in EHR tools: Access real-time scheduling, secure client messaging, documentation templates, assessments, and more. • Compliance & audit support: Stay up-to-date with insurance requirements and industry regulations. • Free continuing education: Earn CEUs and expand your expertise through Headway Academy. How Headway supports your patients • Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. • Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Important Notes • This is a 1099 independent contractor role. You'll have full autonomy over your practice, including setting your hours and managing your caseload. • At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. About Headway We make it easy for mental health providers to take insurance by credentialing you with the nation's largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We'll take care of the rest.
$17.75–$21/hr
Labcorp Genetics Customer Service Support Representative I- Remote
Labcorp · Centralia, WA
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratorynetwork, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance howwork gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp Genetics is seeking a Customer Service Support Representative I - Remote Work schedule: Monday-Friday 8:30am - 5:00pm PST / 9:30am - 6:00pm MST/ 10:30am - 7:00pm CST / 11:30am - 8:00pm EST Shift difference for 11:30am EST - 8pm EST Responsibilities • Handle a high volume of outbound calls and occasional inbound calls regarding account balances, billing inquiries, and payment options. • Review reports and patient accounts to determine appropriate account resolution actions. • Research and resolve billing, insurance, and account-related issues. • Initiate payment plans for patients for outstanding balances. • Routinely utilize multiple resources to resolve patient inquiries while on the phone. • Maintain performance goals. • Ability to become proficient with processes after completing a structured training program. Minimum Qualifications • High School Diploma or GED equivalent ? • 1 year or more healthcare related call center customer service experience Preferred Qualifications • 3 months or more XIFIN experience • 1 year or more call center experience or healthcare-related customer service • 1 year or more medical billing, insurance claims, and explanation of benefits (EOB) • 1 year or more patient billing • 1 year or more women's genetics, health and oncology experience • 1 year or more molecular testing reimbursement • 1 year or more Medicare and Medicaid experience • Bilingual in English and Spanish Additional Job Standards • Strong verbal and written communication skills • Explain complex women's health, genetics and oncology testing coverage, costs, and financial responsibility to patients, providers, and payers with clarity and empathy • Establish protocols and procedures; cross-functional collaboration. • Work and learn in a fast-paced environment • Attention to detail and focused • Team-oriented mindset with the ability to work independently • Excellent organizational skills • Proficiency navigating multiple computer screens and applications • Alpha-Numeric data entry proficiency • Explain billing or account information clearly and professionally • Energetic, passionate customer service • Customer-focused problem solving and resolution skills • Adherence to confidentiality, privacy, and regulatory compliance requirements Application Window Closes: 7/23/2026 Pay Range: $17.75- $21.00 an hour All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives! This empowered and valued employee will help deliver exemplary customer experiences through innovation and continuous improvement. Labcorp Genetics (formerly Invitae) team has an exciting career opportunity for a Customer Service Support Representative. Representative I. This role is responsible for reviewing assigned reports and patient accounts, evaluating billing and account information, and determining appropriate actions to resolve outstanding balances and account-related issues. This Customer Service Support Representative serves as a key resource for patients by resolving open patient accounts receivable, addressing customer questions, and assisting patients with payment options, including the initiation of payment plans for outstanding balances. The position requires routine use of multiple systems and resources to efficiently research and resolve issues in real time while maintaining established performance and quality standards. The representative is expected to develop proficiency in role responsibilities through successful completion of a structured training program and ongoing application of learned processes within a fast-paced customer service environment. BENEFITS: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please?click here Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. (Disability_apply@LabCorp.com) For more information about how we collect and store your personal data, please see our Privacy Statement ( .
Customer Services Support Operator
Ampcus · Centralia, WA
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Customer Services Support Operator Location(s): Cary, NC (Hybrid: Tuesday-Thursday in office) Description Apply now for the position of Customer Account Order Professional, and you will be responsible for managing customer accounts and ensuring the seamless processing and fulfillment of diagnostic orders. This role focuses on maintaining high levels of customer satisfaction through effective communication, problem-solving, and process management. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work collaboratively with various departments. Your role: • Order Management: • Oversee the entire order-to-delivery process for assigned customer accounts. • Ensure accurate and timely entry of customer orders into the system. • Using dashboards and reports, monitor and track orders to ensure timely delivery and fulfillment. • Customer Relationship Management: • Act as the main point of contact for customer inquiries related to orders including but not limited to written requests and phone inquiries. • Develop and maintain strong relationships with key customer accounts. • Understand process and system complexities to resolve customer issues and concerns professionally in a timely and effective manner. • Understand the customer's internal processes and business needs while delivering solutions within our established processes and business requirements. • Coordination and Collaboration: • Work closely with sales, marketing, logistics, and production teams to coordinate order fulfillment. • Communicate order status, delays, and any issues to customers proactively. • Collaborate with the finance department to resolve any billing or payment issues. • Conduct meetings and presentations to educate healthcare professionals about our processes, systems, and self-service tools. • Data Management and Reporting: • Maintain accurate records of customer orders, accounts, interactions, and transactions. • Generate and act on reports that provide order status, delivery performance, and customer satisfaction. • Analyze order data to identify trends, issues, and opportunities for improvement. • Process Improvement: • Ability to adapt to rapidly changing processes and environments • Identify areas for improvement in the order management process. • Implement best practices to enhance efficiency, accuracy, and customer satisfaction. • Participate in cross-functional projects aimed at improving the overall order-to-cash process. Your expertise: • Education and Experience: • Bachelor's degree in Business Administration, Supply Chain Management, or a related field or equivalent experience. • Minimum of 2-5 years of experience in order management, customer service, or account management. • Skills and Competencies: • Strong understanding of order processing and supply chain management principles. • Proven track record of success in account/customer management. • Strong interpersonal and communication skills, with the ability to build rapport and trust with customers. • Comfortable working in ambiguity: able to adjust priorities quickly, learn fast, and stay productive through frequent change • Brings a positive, solutions-first attitude: stays steady under pressure and helps the team stay grounded during high-volume or high-change periods. • Enjoys special projects and taking ownership: raises hand for new initiatives, testing, documentation, and process fixes • Detail-oriented with strong organizational and time-management skills. • Ability to work independently and as part of a team. • Problem-solving skills with a proactive approach to addressing issues. Preferred qualifications: • Experience in the healthcare or medical device industry. • Proficient in SAP and Microsoft Office Suite (Excel, Word, PowerPoint). • Ability to understand complex healthcare products and services and effectively communicate their value to customers. • Experience in identify problems and trends and successfully implementing solutions, including process improvements and system enhancements. Experience Required: • 0-3 years of customer service experience, or an equivalent combination of education and experience Working Hours: • 08:30 AM - 05:00 PM (Hybrid schedule as noted above). Must-Have Skills: • Excel • Customer service experience • Microsoft platforms • Client management systems • Reporting and analysis Nice-to-Have Skills: • SAP Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
Customer Service Representative (Remote)
Only Data Entry Clerk · Centralia, WA
About the job Customer Service Representative (Remote) Join the growing Arkestro Team! Arkestro is seeking professional and motivated individuals to support customers during their Open Enrollment season. As an Associate Benefits Administrator, you will provide customer support via phone and email, guiding and helping navigate customers through their benefits enrollment. In This Temporary Position, You Will • Join an awesome, one-of-a kind team. They will place you on a 'Surge Team' to connect with a group of your peers and a Arkestro mentor • Receive structured 4 weeks of training through Arkestro University • Gain experience using Salesforce, JIRA (their issue management system), Microsoft Office Suite, and other software programs What You Will Do • Serve as the first point of contact for customers over the phone. This could include communicating benefit plan details, helping customers navigate the software, and helping to resolve any enrollment-related issues • Accurately document each customer interaction in Salesforce • Provide an accurate timeframe for issue resolution if not able to resolve initially • Embody their Core Values: Respect, Own It, Together, Community, Celebrate and Anticipate Who You Are • An excellent communicator (especially over the phone!) who is able to work well with others to resolve issues • Able to quickly learn new technology (with training, of course) • Able to juggle a high volume of calls and multiple projects at a time • A team player who contributes by accomplishing results as needed • Motivated to grow your career at one of the most innovative, visionary software companies Remote Work Requirements • Private work environment for the discussion of confidential information • Quiet environment suitable for professional uninterrupted work free from home environment distractions such as pets, family members, etc. • High speed internet via direct connection to support internet phone and system connectivity (wireless or satellite connections are not allowed)