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Front Desk Agent

Guest Services · Kissimmee, FL

Administrative/ClericalPosted This week
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Job description(tap to read)

Front Desk Agent Compensation Amount: 16.00 USD Hourly Job Summary The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills. Job Description Essential Functions • Provide administrative, reception and program support to management and staff. • Manage phone activity including providing general knowledge to callers. • Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner. • Register and assign rooms to guests. • Provide quotes for room rates and up-sell the guest when possible. • Assist in coordinating the Front Desk and the Housekeeping Department. • Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio. • Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. • Responds to guest inquiries. • Resolves guest complaints within scope of authority, otherwise refer the matter to the management. • Maintain awareness of safety issues, and report them immediately to your manager. Skill and Knowledge Requirements Include • High School Diploma preferred. Minimum of at least 16 years of age. • Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously. • Computer proficiency. • Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. • Ability to arrange and coordinate schedules for reservations. • Excellent interpersonal, administrative, telephone and other communications skills. Physical and Mental Requirements • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally. • Ability to stand for the entire work day and to climb steps regularly. • Ability to sit at a desk and monitor phones for extended amounts of time. • Ability to withstand temperatures in indoor and outdoor environments. • Reading and writing work-related documents in English. • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. • Constantly communicates and receives verbal communication with other employees in a fast-paced environment. • Physical presence at the job site is essential to perform job duties. Equipment Used • Typical office equipment (computers, phone system, fax, copiers, scanners, among others). • Reservations system. POS system. Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Our Commitment to Diversity, Equity, & Inclusion: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

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Offen Petroleum logo

Warehouse Driver

Offen Petroleum · Kissimmee, FL

Warehouse Driver The Warehouse Driver receives, stores, and distributes materials and products within the warehouse and delivers products, ensuring accuracy and timeliness of all job functions. Essential Duties and Responsibilities • Deliver product orders to customers • Assist in loading and unloading trucks, checking products in and out, and matching purchase orders to sales orders • Read customer orders to determine items that need to be moved, gathered, loaded or unloaded • Move materials and products from storage areas to and from loading areas • Sort and place materials or products on racks, shelves, or in bins according to established processes • Identify damage, loss, or surplus of products and materials stored in the warehouse • Ensure warehouse is accessible and safe • Open containers and mark materials with identifying information according to established processes • Assist in checking in product and taking physical inventory • May be assigned facilities maintenance duties such as sweeping, mopping, or shoveling • Other duties as assigned Requirements • High school degree or equivalent • Valid Colorado Class B CDL • One year of prior warehouse clerk experience preferred • Organizational skills and attention to detail • Ability to use standard warehouse equipment such as hand trucks and box cutters • At least 3 years of satisfactory driving history required; previous delivery experience not required, but helpful • Knowledge of DOT and OSHA compliance regulations • Must be able to read, write, speak, and understand English • Must be able to operate trucks with manual and automatic transmissions Working Environment and Physical Demands • Ability to lift, push & pull up to 75 lbs. repeatedly throughout the course of the shift • Ability to walk, squat, stoop, kneel and bend repeatedly at each delivery location • Ability to enter and exit truck cab multiple times throughout the day • Ability to climb on top of and inspect top of trailer • Ability to regularly pass a DOT physical and maintain FMCSA drug and alcohol standards Eligible for Company Benefits Including: • Health, dental, and vision coverage, effective the 1st of the month following the date of hire • Company paid life insurance and long-term disability • Employee paid voluntary benefits such as voluntary life, short-term disability, critical illness, accident, and Legal • Participation in the company 401(k) plan with eligibility for the company match after 6 months of service • Paid time off (PTO) • Company paid holidays Legal Statements Offen Petroleum is an at-will, equal opportunity employer.

No experienceFull-timeWarehousing/Logistics
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Dishwasher

Miller's Ale House · Kissimmee, FL

Work and PerksPOSITION SUMMARYThe Dishwasher is responsible for cleaning all dishes, silverware, glassware, utensils, and pots/pans, as well as providing support to other areas of the BOH. This position requires a strong sense of urgency, adaptability, and the ability to work efficiently. The Dishwasher represents Miller's Ale House by exhibiting professionalism, attention to detail, and a desire to foster a positive work environment.ESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES* Arrive on time, in full uniform, and ready to work.* Work directly with Team Members to ensure all needs are met in a timely manner.* Maintain proper food handling procedures and ensure sanitation of work areas, complying with food handling requirements.* Work closely with Team Members to ensure safety and sanitation protocols are followed according to company standards* Collect bus tubs and dirty dishes from both FOH and BOH areas.* Ensure a steady supply of clean dishes, glassware, and utensils for cooks, servers, and bartenders.* Re-stock areas for easy access by other staff members.* Provide support to cooks as needed, including occasional station assignments.* Communicate with fellow Team Members and Management to stay informed and ensure smooth operations.* Maintain clean and organized work areas, including sweeping and mopping when necessary.* Assist with overall kitchen cleanliness, including taking out trash.* Complete running and end-of-shift side work, ensuring work areas are stocked and ready for the next Dishwasher.* Notify Management immediately of any potential problems or issues.Requirements and Qualifications* Support other Back of House functions as needed, ensuring that all areas of the restaurant run smoothly is a shared responsibility among the Team.* Communicate positively with other Team Members and Management to ensure smooth operations.* Provide exceptional service and maintain a positive attitude throughout the entire shift.* Demonstrate strong communication skills and the ability to work both independently and as part of a team.* Ability to multitask and perform well in a fast-paced environment.* Must be at least 18 years of age at the age of hire unless otherwise required by state law.PHYSICAL DEMANDSDishwashers are expected to be able to perform the job functions with reasonable accommodation. Physical demands include:* Remain standing for extended periods of time* Frequent bending, squatting, kneeling, and lifting, up to 40 lbs., for short distances* Ability to work with hot water for most of the shift, and in work areas that have an elevated air temperature.* Ability to work with varying noise levels* Frequent communication with Managers and Team Members. Must be able to exchange accurate information in these situations.

NewUrgentFull-timeHospitality - Food Services
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Customer Service Associate

Dollar Tree · Kissimmee, FL

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.Your Role:As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:* Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards* Merchandising and stocking as needed* Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable* Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders* Managing sales transactions while working assigned cash register* Maintaining security of cash and protecting company assets* Other duties as assigned*Your Skills and Experience:* High school diploma or equivalent is preferred* Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred* Ability to follow instructions and interpret operational documents is required* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation* Excellent customer service and relationship management skills are required* Strong organizational and communication skills are required* Strong problem-solving and decision-making skills are required* High level of integrity is required* Proficiency in basic math for cash accounting is requiredYour Perks and Benefits:We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:* Employee Assistance Program* Retirement plans* Educational Assistance* And much more!We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.Part time3175 W Vine Street,Kissimmee,Florida 3474103912Dollar Tree

NewPart-timeCustomer Service/Call Center
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