Animal Transport Assistant
Animal Rescue League of Iowa · Des Moines, IA
Job description(tap to read)
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Animal Transport Assistant Part Time Manual Labor Des Moines, IA, US15 days ago Requisition ID: 1372Animal Transport Assistant Help animals move safely through the shelter and toward their next step.The Animal Rescue League of Iowa is seeking a dependable and compassionate Animal Transport Assistant to support the safe, timely, and purposeful movement of animals throughout our shelter and between ARL locations. This position works closely with Animal Care, Medical, Behavior, Adoption, and other teams to coordinate animal placement while maintaining accurate records and helping reduce stress and disease within the shelter environment.This is a great opportunity for someone with animal care, shelter, kennel, veterinary, boarding, transportation, farm, or hands-on animal handling experience who is organized, observant, and comfortable working in a fast-paced environment.Schedule Available at least 3.5 days between the hours of Saturday and Sunday - 7:00 AM to 6:00 PM | Monday through Friday 7:00 AM to 4:00 PM28 hours per week after training periodAbout the Animal Rescue League of IowaThe Animal Rescue League of Iowa is Iowa's largest nonprofit animal welfare organization, helping animals and the people who love them through sheltering, adoption, veterinary care, animal services, community programs, and pet support resources. Across multiple locations and programs in the Des Moines metro, the ARL works every day to provide compassionate care, practical support, and trusted resources for animals and families in our community.What You'll Do Safely handle, restrain, move, and transport animals throughout ARL facilities and between locations.Coordinate with Animal Care, Medical, Behavior, Adoption, and other teams to ensure animals are moved to the appropriate locations.Use compassionate handling and placement practices to reduce animal stress and help prevent the spread of disease.Accurately document animal movements and maintain animal and person records in the shelter database.Monitor animals for health, behavior, or temperament concerns and promptly communicate changes to the appropriate team.Assist with feeding, cleaning, laundry, dishes, and maintaining safe, organized work areas as needed.Support positive interactions with visitors, volunteers, and team members while following ARL safety procedures.What We're Looking For High school diploma or GED required.Valid driver's license with a satisfactory driving record required.At least one year of animal care or handling experience, preferred.Comfortable safely handling animals of different sizes, breeds, temperaments, and medical needs.Dependable, detail-oriented, and able to remain calm in a fast-paced environment.Strong communication, problem-solving, and interpersonal skills.Basic computer skills, including Microsoft Outlook.Ability to work independently while collaborating effectively across departments.ARL employees are part of a mission-focused culture where their work directly supports animals, pet owners, and the community. Benefits and employee offerings may include:Veterinary benefitsOpportunities for learning, connection, and meaningful community impact401(k) retirement plan with an employer contributionPhysical and Work Environment Requirements This position works in an active animal shelter environment and requires frequent standing and walking for extended periods. The role may also require bending, reaching, cleaning, safely restraining animals, pushing or pulling equipment, and moving animals throughout ARL facilities.Candidates must be able to safely lift and move up to 50 pounds occasionally.The position may involve exposure to pet dander, animal waste, cleaning chemicals, strong odors, moderate or loud noise, zoonotic or contagious animal diseases, and the possibility of bites or scratches while following established safety procedures.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.Why Join the ARL? As an Animal Transport Assistant, you will play an important role in helping animals move safely and efficiently through the shelter. Whether you are transporting an animal to another location, coordinating a kennel move, updating a record, or noticing a change in an animal's health or behavior, your attention and communication will help ensure animals receive the right care in the right place.If you are dependable, compassionate, organized, and interested in meaningful hands‑on work that supports animals throughout their shelter journey, we would love to have you join our team.Employment in this position is at‑will, meaning either the employee or the ARL may end the employment relationship at any time, with or without cause or notice, as permitted by law.The Animal Rescue League of Iowa is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state law. Applicants and employees are encouraged to discuss potential accommodations as needed.#J-18808-Ljbffr
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People call us on their worst days. A burst pipe, a flooded basement, water where it should not be. When that call comes in, you are the first voice they hear and the person who sets everything in motion. As a Client Services Intake and Dispatch Coordinator at Rytech Restoration, you are the operational hub that connects our customers to our teams and keeps every job moving from that first call to the final update. About Rytech Restoration Rytech Restoration is a trusted name in residential and light commercial property restoration. Our local teams handle water damage, mold remediation, and property recovery with care and professionalism. As part of Fortify Companies, we are part of a growing family that is redefining property protection, from prevention to restoration, across markets nationwide. Hours: 11-am 8pm EST What You'll Do You will be the voice customers hear first and the engine that keeps our operations running. Day to day, that looks like this: ▪ Manage incoming call queues and provide professional, empathetic service to customers during high-stress situations ▪ Assign and dispatch service requests to technicians via email and internal platforms ▪ Accurately enter and update assignments, notes, and scheduling details across multiple systems ▪ Track job status and ensure timely updates, including inspection schedules and completion milestones ▪ Proactively follow up on assignments, including addressing delays, rejections, or missing information before they become problems ▪ Communicate clearly with technicians, vendors, customers, and internal teammates throughout each job ▪ Maintain detailed, organized documentation so everyone on the team has the visibility they need ▪ Identify gaps or inefficiencies in workflows and flag them for improvement ▪ Perform other duties as assigned to support the needs of the team and business Required: ▪ High school diploma or equivalent ▪ 1 or more years of customer service, dispatch, or administrative experience ▪ Excellent written and verbal communication skills ▪ High attention to detail and accuracy in data entry and documentation ▪ Ability to manage multiple priorities in a fast-paced, high-volume environment ▪ Comfortable navigating multiple software systems and email platforms at the same time Preferred: ▪ Experience in restoration, insurance claims, dispatch, or call center operations ▪ Familiarity with CRM or job management platforms ▪ Experience handling escalations or service recovery situations You Will Thrive Here If You Are ▪ Someone who stays calm and focused when the volume picks up ▪ A self-starter who takes ownership and does not wait to be directed ▪ Detail-oriented in a way that matters: you get it right the first time, every time ▪ Energized by work that has a visible impact on real people having a tough day ▪ A strong communicator who can shift tone and approach depending on who you are talking to ▪ A role with real impact: you are helping people through some of the hardest moments of their lives ▪ The stability of a 30-year-old company with the energy of a growing national brand ▪ Career growth across multiple companies and markets under the Fortify umbrella ▪ A team that values plain talk, hard work, and doing right by our customers ▪ Pay range: $17 to $19/hr, with competitive benefits ▪ The chance to be part of something new: we are building the future of property protection, and your voice matters here Ready to Join Us? If you are ready to be the person who keeps things moving and helps people on their hardest days, we want to hear from you. Apply today and let us show you what it means to be part of the Rytech team. Equal Opportunity Employer Rytech Restoration is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.