Supervisor, Customer Service Management
Cardinal Health · Des Moines, IA
Job description(tap to read)
US-Nationwide-FIELD Full time 20187491 Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Job Summary_** The Supervisor, Access and Patient Support will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other hub services. **_Responsibilities_** + Collaboratively oversees daily operations for an inbound and outbound patient access support team. + Ability to maintain development/training goals for team members in a 100% remote setting. + Responsible for creating and maintaining Standard Operating Procedures and work instructions & metrics specific to the program. + Responsible for conducting daily, weekly, monthly, and quarterly reviews of program metrics and reporting results to leadership. + Manages workflow within assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks key performance indicators such as abandonment rate, Service Level, After Call Survey and First Call Resolution. + Responsible for testing/solutioning/approving program changes including those related to technology, platform upgrades and modifications to program business rules. + Meets regularly with Manager to discuss team performance and people management considerations. Assists the Manager in implementing new policies and procedures. + Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching, development and feedback on both performance and goal setting. + Resonsible for managing Workday tasks; approvals timecards, PTO, etc. + Comply with all Local, State, and Federal laws and regulations as they pertain to services provided by the Company. This includes supporting and demonstrating compliance with the Company's Compliance and HIPAA Plans. + Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues. + Manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager. + Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills. + Other duties as assigned. **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service + Strong communication and customer service skills, (written and verbal) + Excellent leadership, troubleshooting, time management, and problem-solving skills + Ability to prioritize multiple, concurrent assignments and work with a sense of urgency + Highly organized by utilizing time management skills + Commitment to the continued development of oneself and team members + Ability to lead and engage remote employees + Shift flexibility required if coverage is needed on an early/later shift **TRAINING AND WORK SCHEDULES** **:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 8:00am- 5:00pm CST. **REMOTE DETAILS** : This position is remote. Working remotely, full-time requires a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide the computer, technology and equipment needed to successfully perform the job. The employee is responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $65,500 - $93,550 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with myFlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/14/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here ( Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges - now, and in the future. View Cardinal Health on YouTube (
Senior Client Delivery Manager - Revenue Cycle (REMOTE)
Enablecomp · Franklin, TN
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Senior Client Delivery Manager is a senior, client-facing operational consulting role responsible for delivering advanced operational insight, strategic guidance, and executive-level delivery for assigned client accounts. The Senior Client Delivery Manager operates as a trusted advisor to client executives and internal senior leaders, translating operational performance into strategic narratives, risk mitigation strategies, and forward-looking recommendations. This role leads complex client scenarios, shapes account-level strategy, and partners closely with the Client Delivery Director on escalations, strategic planning, and enterprise-level delivery-without formal people management responsibility. Key Responsibilities • Independently lead operational delivery for high-complexity, high-impact client accounts. • Serve as a strategic operational advisor to client executives and senior leadership. • Translate complex operational data, trends, root cause analysis results and risks into executive-ready insights and recommendations. • Develop forward-looking operational strategies aligned to client objectives and enterprise capabilities. • Proactively identify systemic issues, emerging risks, and optimization opportunities across the client lifecycle. • Guide clients through complex operational changes, performance improvement initiatives, and evolving service needs. • Own complex issue analysis and resolution strategy for assigned client accounts. • Lead advanced root cause analysis efforts across cross-functional teams. • Frame escalations with clear articulation of risk, impact, options, and recommended path forward. • Partner closely with the Client Delivery Director on high-risk, sensitive, or enterprise-impacting issues. • Monitor performance trends and assess effectiveness of remediation strategies over time. • Ensure consistent, professional, and transparent communication with clients during issue resolution. • Lead director-level operational reviews, strategic touchpoints, and complex client discussions. • Develop and deliver polished, insight-driven materials, presentations, and narratives. • Anticipate client questions and prepare data-backed responses and recommendations. • Establish credibility and trust with senior client stakeholders through consistent value delivery. • Lead internal account strategy discussions, aligning stakeholders on priorities, risks, and action plans. • Advocate for client needs while balancing enterprise standards, scalability, and operational realities. • Provide informal guidance and mentorship to Client Delivery Specialists and Managers. • Act as a subject matter expert for complex workflows, client scenarios, and operational challenges. • Contribute to the development and evolution of Client Delivery frameworks, methodologies, and standards. • Identify recurring themes and systemic issues across the client portfolio and recommend enterprise-level improvements. • Share insights, lessons learned, and best practices to elevate team effectiveness. • Support onboarding, training, and knowledge transfer initiatives within the Client Delivery function. • Partner with leadership on initiatives related to process optimization, change management, and operational innovation. • Other duties as assigned. Requirements and Qualifications • High School Diploma or GED required. Associates or Bachelor's Degree in Business, Healthcare Administration, Operations, or a related field preferred. • 4-6 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments • Deep understanding of operational workflows, data interpretation, and client support models • Strong written and verbal communication skills with the ability to convey operational information clearly • Demonstrated ability to independently manage client relationships and operational discussions • Advanced analytical skills with the ability to interpret data and translate it into actionable insight • Excellent written and verbal communication skills, including client-facing presentation experience • Proven ability to influence without authority in cross-functional environments • Timely and regular attendance. • Equivalent combination of education and experience will be considered • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Special Considerations and Prerequisites • Practices and adheres to EnableComp's Core Values, Vision and Mission. • Consultative mindset with a focus on problem-solving and continuous improvement. • Strong organizational skills and attention to detail. • Strategic mindset with a focus on long-term client value and partnership. • Trusted advisor mentality with enterprise awareness and accountability. • Exceptional professional judgment and decision-making capability. • Ability to receive feedback and apply it to improve performance and professional growth. • Professional presence appropriate for client-facing interactions. • Willingness to learn and adapt in a dynamic, evolving operational environment. • Demonstrated ability to escalate issues appropriately with clarity and confidence. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: "I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other." - Revenue Specialist "I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun." - Supervisor, Operations
Director, Client Success - Revenue Cycle - (REMOTE)
Enablecomp · Franklin, TN
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. Position Summary The Director, Client Success, is responsible for managing and growing client relationships through hands on partnership and collaboration with both EnableComp operations and sales leadership. This role focuses on delivering exceptional service, aligning client expectations with internal capabilities, and driving satisfaction and retention through consistent, proactive communication. The Director acts as an extension of the client, translating needs into actionable plans, resolving challenges, and identifying opportunities to enhance performance and expand market share through consistent service that exceeds client expectations. Key Responsibilities • Participate in entirety of Client Lifecycle. Sales process, Implementations, Project Go Lives, Business Reviews, and identify additional Cross Sell opportunities • Will oversee Client Success activities for designated clients. • Communicate and coordinate with EnableComp Leadership to ensure all job duties as assigned are executed professionally and timely in accordance with EnableComp standard. • Acts as an "ambassador" for a fast-paced, detail oriented supportive team by facilitating friendly, courteous, efficient, and well-presented service to assigned clients. • Manages KPI metrics including, but not limited to, customer surveys, scoring and client retention goals. • Reviews, understands and tracks assigned client's performance goals and meets regularly with assigned clients to review their status and progress with an emphasis on highlighting EnableComp's value proposition and ROI across product lines. • Generates EnableComp's monthly and quarterly reporting packages, delivers to assigned clients timely, and ensures they consistently reflect the pertinent EnableComp metrics and benchmarks. • Collaborates with internal teams to develop and implement client specific strategies and action plans for communication, resolution of open internal/external items and maximization of current and future revenue, including the identification of cross-sell opportunities. • Works closely with IT and Product Support teams regularly on file corrections, updates, and automation. • Schedules and attends regular meetings or conference calls with assigned clients to discuss status and reports and ensures the necessary EnableComp team members contribute appropriately. • Develops agendas and other presentation materials, create meeting summaries and generate meeting deliverables. • Assists Implementation with the roll-out of any process update/rollout initiatives and manage client deliverables post-implementation. • Manages and controls client obligations, maintaining a high level of customer satisfaction at all levels of the organization. • Participates in internal client account review meetings (sales forecast, at risk, etc.). • Use of independent judgement and discretion as it relates to responsibilities detailed above. • Other duties as required. Requirements & Qualifications • Bachelor's Degree in Business, Sales/Marketing or other related field of study • Must have 7-10 years demonstrated experience in account management in the healthcare technology industry, specifically engaging hospital revenue cycle management. • Equivalent combination of education and experience will be considered. • Experience with claims billing and IT/EDI systems preferred. • Experience with CRM software (e.g. Salesforce.com) • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Key Considerations & Prerequisites • Effective polished professional presentation skills for developing/communicating analytics, results and ROI to all stakeholders. • Strong passion for serving the needs and expectations of the client. • Must be a self-starter and able to work independently as well as partner and collaborate with internal departments and leaders. • Excellent written and oral communication skills to communicate with internal stakeholders and external clients. • Demonstrated experience managing stressful situations effectively through difficult conversations, communicating obstacles, challenges and developing action plans to present to management. • Demonstrates a consultative relationship style both internally and externally; is a team player and has a positive-can-do attitude. • Strong analysis and problem-solving skills. • Must be able to manage conflicting priorities, while being extremely adaptable and flexible. • Up to 30% travel required. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don't just take our word for it! Hear what our people are saying: "I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other." - Revenue Specialist "I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented an
$90k–$110k/yr
Full-Time Licensed Mental Health Therapist - Remote Opportunity
A Better Way Psychotherapy Services · Wichita, KS
Position Overview A Better Way Psychotherapy Services is seeking an experienced and compassionate Licensed Mental Health Therapist to join our remote team on a full-time basis. In this critical role, you will be responsible for delivering comprehensive mental health services to individuals dealing with various psychological challenges. Your contributions will significantly improve clients' mental health and enhance their overall quality of life, aligning with our mission to foster emotional well-being in our community. About the Organization A Better Way Psychotherapy Services is recognized for its commitment to providing high-quality therapeutic services tailored to meet the diverse needs of our clients. Located in Wichita, Kansas, we emphasize a supportive and inclusive environment that empowers our licensed therapists to excel in their practice. Our multidisciplinary team is dedicated to being at the forefront of mental health care, utilizing the latest evidence-based practices to ensure the best outcomes for our clients. Work Environment This position is fully remote, allowing you to deliver therapy from a comfortable and flexible setting. As part of a community health clinic, you will engage with a diverse population of clients who might require different therapeutic modalities. Our team embraces collaboration, ensuring that each therapist feels supported and connected despite the distance. Regular team meetings and professional development sessions foster a culture of continuous learning and innovation. Key Responsibilities • Conduct thorough assessments to evaluate clients' mental health and emotional well-being, using standardized tools and personal interviews. • Formulate and implement individualized treatment plans that address clients' unique needs and therapeutic goals. • Provide a range of evidence-based therapeutic interventions, including but not limited to individual therapy sessions, family counseling, and group therapy. • Regularly monitor and assess clients' progress towards their treatment goals and adjust treatment strategies based on ongoing evaluation. • Offer immediate crisis intervention for clients experiencing acute distress, ensuring their safety and stabilizing their emotional state. • Maintain thorough and confidential client records in accordance with legal regulations and ethical standards. • Collaborate with psychiatrists, social workers, and other healthcare professionals to coordinate holistic care plans for clients. • Stay informed about emerging trends in mental health treatment through ongoing education and professional training opportunities. • Participate in clinical supervision and peer consultations to enhance your skills and performance. • Uphold ethical guidelines and professional standards as mandated by relevant licensing bodies. Patient Population / Client Focus Your clients will include a diverse range of individuals, from children and adolescents to adults of varying backgrounds. We focus on supporting those with anxiety, depression, trauma, and other mental health challenges. Our inclusive approach ensures that we respect and accommodate differing cultural perspectives and personal narratives, tailoring therapeutic approaches to fit a diverse clientele. Qualifications • A Master's or Doctoral degree in Counseling, Psychology, Social Work, or a related field is required. • Current state licensure as a Mental Health Therapist (options include LCMFT, LMFT, LCPC, LCSW-C). • Proven clinical assessment and diagnostic abilities. • Exceptional communication skills, enabling productive interactions with clients and colleagues. • Empathy, compassion, and a strong commitment to the well-being of clients. • Proficiency in working independently and collaboratively as part of a team. • Familiarity with ethical guidelines and laws governing mental health practice. • Dedication to ongoing education and professional growth. Preferred Experience • A minimum of three years of hands-on experience providing mental health counseling. • Experience with a variety of therapeutic modalities and client demographics is highly valued. • Ability to adapt therapeutic techniques to meet individual client needs is preferred. Compensation and Benefits We offer a competitive salary ranging from $90,000 to $110,000 annually, complemented by opportunities for performance-based bonuses. In addition, we provide a comprehensive benefits package that includes: • A retirement savings plan, such as a 401(k) plan, to help you secure your financial future. • Generous paid time off, including holidays, to promote a healthy work-life balance. • Continuing education and professional development opportunities to help you grow in your career. • Access to a supportive and collaborative work environment that encourages teamwork and morale. • The opportunity to create meaningful change in the lives of your clients. Career Growth Opportunities At A Better Way Psychotherapy Services, we believe in fostering the potential of our staff. As a licensed therapist, you will have access to professional development resources and training that can facilitate advancement into supervisory or specialized roles in mental health care. Engage in mentorship opportunities, leadership training, and networking with industry professionals to enhance your career trajectory. Why Join Our Team Joining A Better Way Psychotherapy Services means becoming part of a forward-thinking organization where you can make a tangible difference in the lives of individuals seeking help. Our remote work model promotes flexibility, while our focus on a supportive culture ensures that you will always feel connected to your peers. If you're passionate about mental health and ready to impact your community positively, we encourage you to apply. Application Information If you are an enthusiastic and qualified candidate who meets the outlined criteria, we invite you to submit your resume along with a cover letter detailing your relevant experience and qualifications. We look forward to reviewing your application and potentially welcoming you to our dedicated team of mental health professionals.
$90k–$100k/yr
Trauma-Focused Mental Health Therapist (LCSW, LPC, LMFT) - Remote Opportunity
Addiction Counseling, LLC · Wichita, KS
Position Overview We are actively seeking a dedicated and empathetic Licensed Mental Health Therapist to join Addiction Counseling, LLC in Wichita, Kansas. This full-time position is uniquely suited for a practitioner who is passionate about providing specialized care to individuals grappling with trauma-related disorders. You will engage in a telehealth model, allowing for flexible scheduling while focusing on your patient's journey towards healing. About the Organization Addiction Counseling, LLC is committed to providing exceptional mental health care to individuals affected by trauma. We pride ourselves on creating a safe and supportive outpatient environment that is firmly anchored in the principles of trauma-informed care. Our team is skilled in treating a variety of conditions, including PTSD, complex trauma, and dissociative disorders, ensuring comprehensive care tailored to each client's unique needs. Work Environment This role offers a remote work setting tailored to meet the needs of our patients while providing flexibility for our therapists. As part of our outpatient office framework, you will utilize teletherapy platforms to deliver high-quality mental health services. This setting fosters collaboration with fellow team members and allows for an integrated approach in treating clients. You will benefit from a culture of openness and mutual respect, ensuring that our team can provide high-quality care efficiently and effectively. Key Responsibilities • Conduct thorough trauma-informed assessments to evaluate each patient's trauma history and psychological state, helping to inform individualized treatment plans. • Design and implement tailored treatment strategies aimed at facilitating trauma recovery and promoting resilience in patients. • Utilize established evidence-based therapeutic modalities, including Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT), to deliver high-quality care. • Facilitate both individual and group therapy sessions, equipping patients with coping strategies to help them process their trauma and attain emotional healing. • Work closely with psychiatrists and interdisciplinary teams to ensure comprehensive and integrated patient care is upheld. • Provide crisis intervention and immediate support in trauma-related emergencies, demonstrating swift, clinical decision-making skills. • Educate patients and their families on trauma responses and effective coping mechanisms, extending support beyond therapy sessions. • Maintain detailed and confidential records that comply with healthcare regulations and ethical standards, utilizing electronic health record (EHR) systems. • Engage in professional development through case consultations and team meetings focused on advancing trauma-informed care practices. • Commit to staying informed about the latest research and evolving practices in trauma therapy, ensuring our approaches remain cutting-edge. Patient Population / Client Focus In your role, you will primarily work with adult clients who have been affected by trauma, whether it manifests through PTSD, complex trauma, or related disorders. Our clients often face significant emotional and psychological challenges, necessitating a compassionate, patient-centered approach. Your expertise will play a critical role in aiding them throughout their recovery journey, facilitating profound changes in their lives by providing them the tools and support they need. Qualifications • A Master's or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited educational institution. • Current and valid licensure as an LCSW, LPC, or LMFT in the state of Kansas. • A minimum of 2 years of post-licensure experience in a clinical setting is preferred. Preferred Experience • A strong foundational knowledge of trauma-related disorders, effective treatment modalities, and resilience-building techniques. • Proven experience in delivering trauma-focused therapies and interventions in a clinical practice. • Excellent communication and interpersonal skills, fostering a non-judgmental and compassionate therapeutic alliance. • A demonstrated ability to maintain composure and efficacy in high-stress situations. • Proficiency in using electronic health record (EHR) systems and various digital communication tools. • The capacity to work collaboratively as part of a multidisciplinary team. Compensation and Benefits The offered salary for this full-time role ranges from $90,000 to $100,000 annually, commensurate with experience and qualifications. In addition to competitive pay, we offer a robust benefits package that includes: • Comprehensive healthcare benefits to support your wellness. • A retirement savings plan with employer-matching contributions to help secure your financial future. • Generous paid time off (PTO) and holiday pay to promote work-life balance. • Professional liability insurance coverage for peace of mind as you support your clients. • Continuing education opportunities and resources for your ongoing professional development. • A collaborative work environment that encourages growth and learning. Career Growth Opportunities Addiction Counseling, LLC is committed to fostering the professional development of our team members. As you continue to refine your skills in trauma-informed care, you will have opportunities for advancement within our organization, potentially stepping into leadership roles or specialized therapeutic practices. Why Join Our Team If you are passionate about making a meaningful difference in the lives of trauma survivors, Addiction Counseling, LLC welcomes your application. Here, you will find a supportive environment where your expertise is valued, and you are empowered to help transform lives through compassionate care. Application Information To apply for this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and passion for trauma-informed therapy. We look forward to inviting you to join our dedicated team at Addiction Counseling, LLC!