Flexible Customer Service Jobs Available Now - 19 Per Hour

General Clerk II Benefits include 11 paid holidays, 401(k), 401(k) matching, AD&D insurance, dental insurance, disability insurance, employee assistance program, health insurance, life insurance, paid sick time, paid time off, paid training, referral program, and vision insurance. This is a remote opportunity that requires the employee to live within a 50-mile driving radius of the Coast Professional office located at 651 Downing Pines Rd West Monroe, LA 71292. Pay is $16.50 per hour plus $4.57 health and welfare. The General Clerk II provides knowledgeable written responses to Federal Student Loan (FSA) inquiries in a courteous and professional manner. In the event of high call volume, you may be required to assist with answering inbound calls regarding FSA Loan Servicing. Job duties and responsibilities include working on semi-routine assignments, providing administrative support to project and operations management, performing repetitive clerical steps, inserting customer and account data, interpreting paperwork, compiling and verifying accuracy of information, reviewing data for deficiencies and errors, outreach to various sources, supporting high-call volume days, completing and passing DRG call center customer service training, making outbound borrower calls, applying data program techniques, generating reports, reviewing and examining source documents, interpreting forms, undergoing program update training, adhering to policies, writing using proper grammar and punctuation, typing a minimum of 23 WPM, working independently and in a team environment, navigating Microsoft Excel spreadsheets, identifying new scenarios, using resources and tools to communicate, and having NSLDS usage experience. Qualifications include a high school diploma or GED, at least one year of customer service, administrative or call center experience, U.S. citizenship, ability to pass a criminal background check, not being delinquent or in default on any federal student loans, ability to work scheduled holidays, overtime, and Saturdays, ability to protect personally identifiable information, logical thought process, organized, taking accurate notes, welcoming constructive feedback, and using resources and tools to communicate. Security clearance may be required for this position. Information and physical security is the responsibility of every employee, including safeguarding computer systems, following proper username and password management, securing desks and workstations, not sharing usernames or passwords, and following Information Technology policies and procedures. Working conditions include talking or hearing, moderate noise level, specific vision abilities, using hands or fingers, standing, walking, sitting, reaching with hands and arms, and sitting at a desk working on a computer for prolonged periods of time. This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Coast Professional, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Remote Medical Support Assistant Ansible Government Solutions, LLC (Ansible) is currently recruiting remote medical support assistants (medical receptionist) to support the Sheridan VA Medical Center located at 1898 Fort Road, Sheridan, WY 82801. This is a remote position; however, candidates must be willing and able to work onsite if required. Working hours are Mon-Fri, 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own. Responsibilities • Scheduling appointments • Coordinating veteran care with community providers. • Communicating with internal providers regarding VA community care processes. • Validating and updating patient demographic information. • Processing health records into CPRS and VISTA systems. • Managing community care consults via HSRM and PPMS. • Handling phone calls and inquiries professionally. • Using Microsoft Office tools and VA systems daily. • Performing pre- and post-appointment tasks. • Supporting patient aligned care teams. • Monitoring and reporting VetLink kiosk performance. • Ensuring compliance with HIPAA, VA privacy, and security standards. • Participating in team huddles and maintaining workflow efficiency. • Completing mandatory and remedial training. • Maintaining infection control compliance (e.g., TB testing, immunizations). • Responding to security incidents and cooperating with investigations. • Managing records per VA and federal guidelines. Qualifications • Citizen of the United States of America. • High school diploma or GED. • Must live within 50 miles of the facility • Ability to speak clearly, hear and write English. • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors. • No health restrictions affecting job performance. • Basic medical terminology • Minimum 6 months of customer service experience. • No sponsorship available All candidates must be able to: • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift • Lift up to 50 lbs from floor to waist • Lift up to 20 lbs • Carry up to 40 lbs a reasonable distance • Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

RN Tele-Health Triage Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The RN Tele-Health Triage is a registered nurse who is responsible for incoming calls and transferred calls from patients, physicians, and healthcare organizations. Using nursing knowledge and departmental protocols, the Primary Care at Home Desk RN will assess the patient and will follow triage guidelines and protocols to offer appropriate options for care. The RN will escalate concerns/high acuity cases according to guidelines to Primary Care at Home providers and medical director. The Primary Care at Home Desk RN will document appropriately in EPIC to ensure accurate departmental record keeping. The Primary Care at Home Desk RN will facilitate referrals to primary care providers, specialists, healthcare facilities, community resources, and facilities. Supports benefit verification and prior authorizations for health care services/procedures that require authorization per payor/plan requirements. Collects pertinent information needed for medical review from referring provider to ensure service decisions are determined within appropriate timeframes. The Primary Care at Home Desk RN will own and modify triage and authorization workflows and will educate staff about triage and authorization processes. The Primary Care at Home Desk RN will be flexible and adapt to changes in policy and procedures, new techniques, and additional responsibilities as assigned to meet changing business needs. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Associates of Science in Nursing • RN from an approved school of nursing with current license to practice professional nursing in the State of Texas • 5+ years of total progressive clinical RN experience for adult and/or pediatric patients • 2+ years of experience with capitated payment arrangements • 1+ years of experience specifically working with insurance (HMO, PPO, and POS) companies to obtain authorizations and precertification for medical services • Experience with EMRs and medical records • Familiarity and application of CPT, ICD, and HCPS codes • Basic PC skills including Windows Operating System • Typing skills of 30 WPM • Proven excellent communication skills • Proven ability to multi-task and prioritize responsibilities • Ability to travel throughout the greater Houston area to facilities and patient homes. Must have reliable transportation and current insurance coverage Preferred Qualifications: • Bachelor of Science in Nursing • Certified Coder • 2+ years in ambulatory/primary care setting. • Experience with EPIC EMR *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Customer Service Representative Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve. Customer Service Representative Responsibilities: • Attains and keeps current with the knowledge and skills required to provide information, service, and assistance in response to all inquiries. • Available as assigned to accept calls in a professional and courteous manner. • Determines the nature of the call and takes all possible action, including research, completing forms, or any follow-up, to expeditiously ensure the provision of accurate information, service, and assistance upon first contact. • Acquire knowledge of all claims systems applications and member service systems. • Prepares and forwards appropriate requests to operating areas to accomplish action required as a result of the inquiry. • Checks internal system inboxes to ensure completion and follow-up action. Obtains required information and makes a callback when necessary to complete action on inquiries. • Meets quality performance standards and works within established time frames. • Acknowledges each piece of mail and responds to written inquiries either by telephone or letter as required in a professional manner. • Advises the Supervisor when any of the above accountabilities cannot be performed because of matters beyond the control of the Representatives, such as system, procedural, or administrative errors that indicate a trend. • Ability to ask effective probing questions and deescalate challenging member inquiries and concerns. • Supports the area in the ongoing use of TQM principles in a continuous quality improvement process. • Performs other duties as assigned. Fully Remote: This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence's physical office locations to perform the work. Work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania. To ensure an engaging learning experience, our training program will include an onsite component. All participants are expected to be physically present at our 1900 Market Street, Philadelphia office location for a total of Nine (9) days, distributed across Three (3) separate weeks during the 12-week training period. Specific onsite training weeks will be communicated in advance to allow for proper planning. IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability. Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app. Qualifications: • High school diploma required, bachelor's Degree is preferred • Ability to complete 10-12 week training class and demonstrate proficiency of the material • Strong interpersonal and organizational skills in a fast-paced environment • Excellent oral and written communications skills • Ability to problem solve, prioritize, and maintain a flexible disposition required • Computer skills required • Customer focused professionalism • Medicare knowledge strongly preferred • Call Center Experience strongly preferred • Prior experience with and demonstrated proficiency in Microsoft Office Products strongly preferred • Ability to work from home with private quiet workspace • Schedule flexibility during all hours of business (8:00 am - 8:15 pm Sunday – Sunday) including the ability to work one late night and one weekend day. • The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need.