Medical Assistant
DMOS · West Des Moines, IA
Job description
Medical Assistant Job Category: Clinical Support Requisition Number: MEDIC002058 Location: DMOS West Des Moines, West Des Moines, IA 50266, USA Job Details Description Are you seeking to gain experience in a medical office prior to pursuing a career in the healthcare field? This is the opportunity for you! As a medical assistant working in our Interventional Physiatry Clinic located at our West Des Moines office, you will play a key part in a patient's journey. You will assist Physicians in clinic and ensure a positive patient experience. To thrive in this role, you have a passion for patient care and the desire to learn. This is a part-time (24 hours/week), Monday - Friday opportunity. Here's What You Can Expect • You will room patients, gather necessary medical information and enter information quickly and accurately into an electronic medical record. • Work directly alongside a Physician in office, assisting with in-office procedures. • Standing on your feet for extended periods of time which may seem unnatural. • A small, close-knit team of professionals you can rely on who work closely to provide patient care we are proud of. What We're Looking For • Learner. An individual seeking the opportunity to gain additional knowledge about a career in the healthcare field. • Passionate. You are passionate about patient care and assisting them to get back to living. • Professional. Someone who can provide excellent patient care and assist patients with any inquiries in a professional manner. • Calm. Ability to provide reassurance when patients are nervous. Why DMOS? • Friendly, fun and dedicated peers • Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match) • Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year) Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living! DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test. Please Note: We value your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email HumanResources@DMOS.com for more questions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Patient Access Representative (Full-Time)
The Iowa Clinic · West Des Moines, IA
Description Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading... A day in the life... Wondering what a day in the life of Patient Access Representative at The Iowa Clinic might look like? • Manage patient flow by monitoring waiting areas, coordinating with clinical staff, and communicating delays. • Perform front-desk operations including patient check-in/check-out, scheduling, and maintaining an organized, welcoming environment. • Accurately collect, update, and manage patient demographic, insurance, and financial information in the EMR. • Verify insurance eligibility and benefits; communicate financial responsibilities and collect payments. • Handle calls, messages, and EMR task lists, ensuring timely follow-up and issue resolution. • Support registration workflows, including kiosks, document management, and resolving data errors. • Assist patients with billing, insurance questions, estimates, and prior authorizations. • Maintain compliance with privacy, security, and regulatory standards. • Collaborate with team members, provide coverage as needed, and support overall clinic operations with flexibility and professionalism. This job might be for you if... Education • High school diploma or equivalent. Qualifications • Prior customer service experience required. Previous medical office or healthcare experience strongly preferred. • Familiarity with insurance plans, billing processes, and revenue cycle workflows preferred. • Typing, filing, telephone, and basic Microsoft Office proficiency required. • Working knowledge of insurance plans and verification processes (preferred). • Proficiency with EMRs, Microsoft Office applications, and general office equipment (preferred). Know someone else who might be a great fit for this role? Share it with them! What's in it for you • One of the best 401(k) programs in central Iowa, including employer match and profit sharing • Employee incentives to share in the Clinic's success • Generous PTO accruals • and paid holidays • Health, dental and vision insurance • Quarterly volunteer opportunities through a variety of local nonprofits • Training and development programs • Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night... we could go on and on • Monthly departmental celebrations, jeans days and clinic-wide competitions • Employee rewards and recognition program • Health and wellness program with up to $350/year in incentives • Employee feedback surveys • All employee meetings, team huddles and transparent communication