Hotel Guest Service Rep
Kinseth Hospitality Company · Council Bluffs, IA
Job description
What we offer: • Health, Dental, Vision and other benefits available after 60 days • DailyPay • 401k • Paid Training • Paid PTO • Referral program • Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. • Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. • Date stamps, sorts, and racks incoming mail, faxes and messages. • Records and communicates hotel guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. • Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. • Accurately checks out guests and communicates departures with housekeeping staff. • Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. • Makes, confirms and cancels reservations via telephone, computer and in writing. • Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. • Posts charges such as room, food, liquor, or telephone, to ledger. • Deposits guests' valuables in hotel safe or safe deposit box. • Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. • Maintains the cleanliness and organization of the hotel lobby and front desk area. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
More jobs in Council Bluffs, IA
Retail Sales Associate-Metro Crossing Shopping Cent
Bath and Body Works · Council Bluffs, IA
DescriptionCareer Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun StoresAt Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation, where people are at the center of everything we do.We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.As a Sales Associate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.Responsibilities+ Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.+ Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.+ Drive rewards program enrollment and engagement on both the sales floor and at check-out.+ Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.+ Support product replenishment activities and maintain brand standards to keep the store full and abundant.+ Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.+ All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.+ Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.+ Maintain our values, policies, and procedures.Qualifications+ Thrives in a customer-first based retail environment.+ Demonstrated sales and customer experience results in a fast-paced environment.+ Effective communication skills, being open to feedback, and the ability to adapt quickly.+ Ability to de-escalate store and customer situations effectively.+ Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidaysCore Competencies+ Lead with Curiosity & Humility+ Build High Performing Teams for Today & Tomorrow+ Influence & Inspire with Vision & Purpose+ Observe, Engage & Connect+ Strive to Achieve Operational Excellence+ Deliver Business ResultsBenefitsBath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include:+ Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.+ Dental coverage, and vision coverage for frames and eye exams.+ Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.+ No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).+ On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises.+ 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!+ Visit bbwbenefits.com for more details.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance ( notice to applicants for private employers - english ada final.pdf) , Philadelphia Fair Chance Law ( , San Francisco Fair Chance Ordinance ( .We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.Application window will close when all vacancy/vacancies are filled.
Crew Member
Hardees · Council Bluffs, IA
Description Crew Member Hardee's | Full-Time & Part-Time Opportunities Looking for a fast-paced job with flexible scheduling and opportunities to grow? Join the Hardee's team! As a Crew Member, you'll be an important part of creating a great experience for our guests while working alongside a fun and supportive team. Crew Members are cross-trained in a variety of restaurant positions, giving you the opportunity to learn new skills and build your career. Positions May Include • Cook • Cashier • Front Counter • Drive-Thru • Food Prep • Backline/Production Depending on your shift, you'll also assist with opening or closing responsibilities to ensure the restaurant is ready for guests and the next shift. What You'll Do • Greet every guest with a friendly, positive attitude. • Take customer orders accurately and efficiently. • Prepare food according to Hardee's quality and food safety standards. • Operate grills, fryers, and other kitchen equipment safely. • Maintain a clean, organized, and welcoming restaurant. • Ensure food is prepared quickly while maintaining quality and accuracy. • Operate the cash register and handle cash transactions accurately. • Restock supplies and keep workstations clean and fully stocked. • Follow all company policies, food safety, sanitation, and safety procedures. • Work as part of a team to support coworkers and ensure smooth restaurant operations. • Complete opening or closing duties as assigned. What We're Looking For • Friendly, dependable, and team-oriented attitude. • Strong customer service skills. • Ability to work in a fast-paced environment. • Willingness to learn multiple positions within the restaurant. • Ability to stand for extended periods and perform physical tasks, including lifting, bending, and reaching. • Reliable transportation and dependable attendance. • Flexible availability, including evenings, weekends, and holidays, is a plus. Why Join Hardee's? • Competitive pay • Flexible scheduling • Paid training • Opportunities for advancement • Employee meal discounts • Supportive team environment • Health, dental, and vision benefits (for eligible employees) • Paid time off (for eligible employees) Whether you're looking for your first job or your next career opportunity, Hardee's offers a great place to learn, grow, and succeed. Apply today and become part of the Hardee's team! Equal Opportunity Employer We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Shift: 1:30 PM-10:00 PMHourly Rate: $23.41 an hourJob Summary:The Forklift Operator performs setup and line service for production lines safely and promptly, retrieving ingredients or packaging material during production, transferring finished product to the freezer, receiving inventory, ensuring received inventory is entered into the warehouse management system, and maintaining a clean work area. Forklift operators report to the Warehouse Team Leader. You'll work on-site at the Council Bluffs location. Base rate: $23.41, with attendance incentive $0.60 per hour.Essential Job Functions:* Fulfil the scheduled/assigned times and required overtime for position.* Can read, write, communicate, and comprehend written instructions in English* You will use different types of forklifts including stand-up, sit down, tandem, and rider* Task Analysis* Basic math skills* Basic knowledge of computers* Can move up to 75 lbs.Job Responsibilities:* Perform required safety check of equipment before use* Perform setup and line service for production promptly* Setup production staging areas with required ingredients and materials from daily requisition sheet* Retrieve ingredients/packaging material for production throughout shift* Transfer finished product from the line to the freezer* Prepare to receive trailers by opening dock door, setting dock plate, inspecting trailer, and chocking tires* Inspect and unload trailers* Verify bill of lading* Work flow analysis* You will transfer inventory to open warehouse, freezer, or cooler locations* Rotate date sensitive stock according to company policy* Maintain clean work area (e.g., remove trash, stack pallets, remove damaged pallets)* May perform other tasks as assignedSkills Required:* Knowledge of forklift safety and troubleshooting* Comprehend and understand the effects of product damage* Strategic planning* Task Analysis* Team player* Knowledge of GMP's* You will become PIT CertifiedQualifications:Education: High school diploma or GED.Experience: Minimum of 6 months forklift preferred.Anticipated Close Date: September 14, 2026Location: Council Bluffs, IowaOur BenefitsWe care about your total well-being and will support you with the following, subject to your location and role:* Health: Medical, dental and vision insurance, company-paid life, accident and disability insurance* Wealth: Great pay, 401(k)/pension eligibility, financial wellness programs and stock purchase plan* Growth: Career development opportunities, employee resource groups and team collaboration* Balance: Paid-time off and volunteer opportunitiesOur CompanyAt Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye, Slim Jim and Reddi-Wip.Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
Food and Beverage Attendant (Hilton Garden Inn)
Caesars Entertainment · Council Bluffs, IA
How You Will Create the Extraordinary Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area. Remove dirty dishes, glassware, and flatware from tables and countertops, transports to dish area, and maneuvers carts in confined spaces. Responsible for the monitoring and replenishing of all food and beverage products in work area by stocking counters. Change out pop bibs as needed throughout shift. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Maintains all equipment in proper fashion. Adheres to regulatory, safety, departmental and company policies. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned What You Will Need Must be able to perform multiple tasks simultaneously. Must be a team player. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Able to be on feet for entire shift. Physically mobile with reasonable accommodations including ability to lift up to 50lbs, including above head, and the ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. WORK ENVIRONMENT: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required. About Us Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment's expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company's Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need. Job Info Job Identification 84527 Job Category Food and Beverage & Culinary Job Schedule Part time Locations Horseshoe Council Bluffs (On-site)