CSR WAREHOUSE II - SSC
Dal-tile · Urbandale, IA
Job description(tap to read)
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate will need someone responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties, such as receiving, loading/unloading material, pulling/assembling customers orders, and conducting inventory checks. This position may involve daily use of forklift equipment. Primary Objective Performs a variety of customer service/office administration and warehouse duties related to the operation of a Sales Service Center. Primary Function and Scope • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. • Addresses and resolves customer complaints (returns and order errors). • Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file, and creates vendor orders. • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders. • Wait on customers and prepare sales slips. • Produces daily sales reports. • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts. • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims. • Operates forklift equipment. • Maintains a clean and organized facility by sweeping, removing trash, cleaning, and performing general office maintenance, etc. • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management. • Performs other related duties as required. Experience and Knowledge Required • HS diploma or equivalent experience; • 3+ years of customer service experience and warehouse experience. Competencies • Organization • Math • Time management • Computer skills • Detail oriented • Customer service • Safety conscious Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, andthe ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant. Job Type Sales Jobs Req ID 91457
Scheduling Specialist
Caravel Autism Health · Urbandale, IA
Scheduling Specialist The Scheduling Specialist serves as the face of their clinic for clients and their families and supports the clinical team by flexibly serving multiple functions at the clinic. They are responsible for timely and accurate scheduling changes for their staff and clients, coordinating start of service for clients while serving as general facilities support. Essential Functions • Scheduling: Permanent schedules and scheduling variances. Family guidance. BCBA/Senior meetings. Senior Training meetings. PTO, QTPs, support services, etc. • Accurately records client and staff cancelations, reschedules, and other scheduled time off to ensure clients receive their prescribed treatment hours. • Timely execution of scheduling communication/task needs that takes place at the center. • Implementing best practices for scheduling, including timely delivery. • Meeting or exceeding treatment delivery goals (KPIs) as it relates to provider & client utilization, including make up time. • Coordinating appropriate use of admin time. • Scheduling trainings, i.e. safetycare, Relias, compliance, etc. • Onboarding new clients in partnership with Intake, from meet and greet to first day of ABA. • Support additional in-market centers with scheduling operations as needed. • Greet all clients and families as they arrive to our clinics • Answer phones and respond to or forward requests and/or information. • Facilitates timely and accurate flow of communication between the clinic and Caravel corporate support functions. • New hire day one welcome & center orientation as needed. • Facilitating daily operations, cleanliness, team building, logistics, supply management and organization of center. Travel Required : Minimal Travel Physical Demands : This is largely a sedentary role, with frequent sitting and computer keyboarding required. Employee will be required to sit, talk, hear, type and write. Occasional bending, squatting, stooping, and lifting (up to 35 pounds) is required. Specific vision abilities required by this job include near, far, and field of vision. Speech must be spoken in a manner easily understood by others. This position requires regular and punctual employee presence. Qualifications : Education: • Must be a high school graduate/GED equivalent. Experience: • At least one-year comparable experience working with clients and/or families in a medical or therapeutic setting including providing administrative or customer service-related experience preferred. Skills and Competencies: • Strong organizational skills, with the ability to multi-task and meet deadlines. • Strong attention to detail. • Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.). • Displays professionalism and represents organization in a professional manner. • Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice. • Demonstrates initiative, with the ability to manage self and workload. • Knowledge of HIPAA privacy and security rules and regulations. • Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.
Living File Representative
Blitt and Gaines P.C · Urbandale, IA
About Blitt and Gaines, P.C. Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation's largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services. At the heart of our firm are people-our clients, our employees, and the partnerships we build. Guided by our philosophy-Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence-we uphold integrity, respect, and fairness in every interaction. • Work with scanning/importing to ensure that documents are scanned into the correct accounts in a timely fashion • Manage the import/export of documents to and from clients • Manually rename and export images to clients based on specific client criteria • Maintain a low exception rate for missing documentation with our clients • Work exception reporting from our clients Requirements • Collections/Legal experience is a plus • Ability to accurately type 40 words per minute • Strong written and oral communication skills is a must • Demonstrated ability to think independently and use good judgment • Fundamental knowledge of Microsoft Office Products • Analytical problem solving skills Salary Description $20 - $22
$40k–$60k/yr
Customer Service Representative - State Farm Agent Team Member
State Farm · Urbandale, IA
Responsive recruiter Benefits: • Group Life Insurance Benefits • Salary plus commission/bonus • 401(k) • Bonus based on performance • Competitive salary • Flexible schedule • Health insurance • Opportunity for advancement • Paid time off • Training & development Overview: Are you ready to join a dynamic team that's been making waves in insurance since 2001? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Iowa - we offer a supportive work environment, and plenty of fun along the way. As part of our team of four seasoned professionals, you'll have the chance to engage with clients within Iowa helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration. Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Terry Taylor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information. • Assist customers with policy changes and updates. • Process insurance claims and follow up with customers. • Maintain accurate records of customer interactions. QUALIFICATIONS: • Communication and interpersonal skills. • Detail-oriented and able to multitask. • Previous customer service experience preferred. Compensation: $40,000.00 - $60,000.00 per year Do you want a career and not just a job? We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Terry Taylor - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our Agency • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. • Our office is located in Des Moines near 42nd and University Ave. • I have been a State Farm agent since 2001. • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member. • We have 35 years of combined insurance experience in our office. If you want a career, not a job, then we encourage you to apply State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Crew Member
Culver's (Vincennes) · Urbandale, IA
We offer: • Competitive wages • On-the-job training • Meal discounts • Career opportunities • Paid time off • Health Insurance • Vision • Dental • And much, much more! Culver's is looking for new Front of House True Blue Crew Members! If delighting is in your DNA, you'll be a natural at this position! Our front-of-house (FOH) crew members always bring energy and thrive in our fun, fast-paced environment. Whether it's greeting guests at the door, taking orders behind the counter, or delivering outstanding service throughout our restaurants, these are the people who bring our hometown hospitality to life each and every day. Qualifications: • A genuine smile! • Good communication skills • Dependability We've made it our commitment that any guest who chooses Culver's leaves happy - and that means creating a great experience for you too! Work schedule • 8 hour shift • Weekend availability • Day shift • Night shift Benefits • Paid time off • Health insurance • Dental insurance • Vision insurance • Employee discount • Paid training