Delivery Specialist

$20/hr

Customer Care Specialist

Staffmark · Centralia, WA

Customer Care Specialist Now hiring for a Customer Care Specialist. Location: Based out of Eden Prairie, MN (this is a remote position). Pay Rate: $20.00 per hour. From "Hello" to "Happy Customer". Be the Difference! Looking for Customer Care Specialist jobs in Eden Prairie where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. If your skills and experience are a good match for this role, please apply today. What You Will Do As a Customer Care Specialist, you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service. The Customer Care Specialist provides customer support that helps strengthen relationships and maintain a positive experience throughout every interaction. This role requires strong communication skills, attention to detail, and a commitment to delivering quality service. Successful Customer Care Specialist candidates understand the importance of listening carefully, responding professionally, and following through on customer requests. Organization and teamwork contribute to successful service outcomes. Education Requirements: Associate's degree or equivalent experience. Experience Requirements: 2+ years of customer service experience or an equivalent combination of education and experience. Ability to provide professional, courteous, and solution-focused customer service. Intermediate to advanced computer skills, including using Microsoft Office – Excel, Word, and PowerPoint. Excellent organizational skills with the ability to manage multiple priorities. Commitment to professionalism, accuracy, and customer satisfaction. Working knowledge of Salesforce. Skills and Qualifications: Advanced troubleshooting, strong problem-solving, and organizational skills. Ability to deal patiently with problems and complaints and to remain courteous when faced with difficult or angry customers. Superior phone and customer service skills/etiquette. Excellent verbal, written, listening, and interpersonal skills. Ability to handle confidential information. Benefits: Competitive Weekly Pay. Comprehensive Benefits including medical, dental, and vision coverage. Life and Disability Insurance for added peace of mind. Optional 401(k) Plan to help you prepare for the future. Supportive Team Environment focused on professional growth and customer success. About Us: At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help. The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

Customer Service Representative Optum Care Delivery is seeking a Customer Service Representative to join our team. As part of the Optum Care Delivery organization, you will play an integral part of our vision to make healthcare better for everyone. This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm MST. It may be necessary, given the business need, to work occasional overtime. We offer up to 90 days of paid training. External hires will need to be on-site for one and a half days for orientation. Internal hires will not need to complete orientation. The hours during training will be 8:00 am - 5:00 pm MST, Monday - Friday. Upon successful completion of the training period, employees may be eligible for a remote work schedule. Primary Responsibilities: • Answer average of 60-80 incoming phone calls per day from customers and identify the type of assistance the customer needs • Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems • Communicate directly with clinical staff for patient needs • Medication refills, referral requests, chart troubleshooting • Scheduling appointments for patients - entering and updating demographics • Other tasks as needed Required Qualifications: • High School Diploma / GED OR equivalent work experience • Must be 18 years of age OR older • 1+ years of experience in customer service environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools • Experience with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications • Ability to type 40 wpm • Ability to work full time (40 hours / week), Monday - Friday. Employees are required to work an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm MST. Preferred Qualifications: • 1+ years of health care experience • 1+ years of call center experience • Knowledge of Medical Terminology Telecommuting Requirements: • External candidates must reside within commutable distance to the office at 165 S Union Blvd, Lakewood, CO 80228, to complete a day and a half of on-site orientation. After orientation, they may enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. (National remote for internal candidates) • Ability to keep all company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Call Center Representative - Remote

Trinity Health · Centralia, WA

Employment Type: Part timeShift: Description: Call Center Representative I - Medical Group - Remote Part time M-F 8:00am-2:00pm If you are looking for a high-volumeCall Center position, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. Call Center experience highly preferred. Medical Office experience highly preferred. Position Highlights: Quality of Life: Where career opportunities and quality of life converge Advancement: Strong orientation program, generous tuition allowance and career development Work/Life: Office Hours, Monday - Friday What you will do: Serves as a first point of contact for customers by phone, as well as a liaison between external customers and medical staff. Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according to established procedures to ensure optimal quality patient care. Schedules patient appointments, communicates and coordinates scheduling with clinical personnel to optimize patient care and efficiency. Provides a high level of customer service to all internal and external customers. ESSENTIAL JOB FUNCTIONS: 1. Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according to established procedures to ensure optimal patient care; schedules appointments by protocol, communicates and coordinates scheduling with clinical personnel to optimize patient care and efficiency. 2. Obtains necessary patient registration information, verifies patient insurance eligibility, prepares charts for visits in accordance with SPHPMA protocols and notifies clinical staff of patient's arrival, if applicable. 3. Answers telephone in accordance with SPHPMA telephone etiquette guidelines, taking and relaying messages in a timely manner. 4. Schedules and confirms patient appointments; obtains appropriate information, enters preliminary account data into computer and confirms appointments based on office protocols. 5. May collect payment(s) and ensures timely and accurate posting of payment. 6. Records messages for physician and staff accurately, with complete information required, and ensures that it is routed appropriately through Trinity Health SPHPMA Medical Group EMR system. 7. Assists patients with MyChart-related questions. Keeps current on updates, changes and FAQ's. 8. Accurately documents into SPHPMA systems. 9. Maintains familiarity with physician office, Billing Department and all extended care location basic services and hours of operation to respond to customer requests accurately and promptly. 10. Assists patients and facilities with questions related to referrals, authorizations and requisitions per established protocols. 11. Accurately completes patient forms. ESSENTIAL QUALIFICATIONS: EDUCATION: High School Diploma or GED required. Course work in insurance/billing, medical practice education or seminars are all preferred. MINIMUM EXPERIENCE: Previous experience in a combination of patient services, medical reception, call/customer Call Center (medical environment) or other customer service environment. Pay Range: $18.50-23.90 Pay is based on experience. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What You'll Do: • Greet and engage with customers to ensure their needs are met both quickly and courteously. • Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized. • Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. • Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. • Help keep our stores clean and safe by following all established policies, procedures, and guidelines. • Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more. Benefits: • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs. • Eligibility for Wawa Benefits is defined under the terms of the plan(s) Qualifications: • Great communication and customer service skills. • Ability to thrive in a fast-paced environment and multitask like a pro. • Must be 16+ years old with reliable transportation. • Enjoy working in a team environment. The hourly range for this position is $15.50 - $19.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.